Fry's Electronics Reviews

Updated October 19, 2014
Updated October 19, 2014
332 Reviews
2.3
332 Reviews
Rating Trends

Recommend to a friend
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Fry's Electronics President Randy Fry
Randy Fry
127 Ratings

Review Highlights

Pros
  • Employee discount that can be pretty amazing depending on what you use it on (in 31 reviews)

  • Benefits are good for a retail store (in 10 reviews)


Cons
  • Hours suck and the pay is minimum wage unless you are in sales or a cashier (in 21 reviews)

  • If you are expecting to be provide excellent customer service, think again (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    very good atmosphere, flexible hours, good managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics

    Pros

    great work environment, great coworkers and management, decent pay for retail

    Cons

    you have to deal with a lot of salary deductions and different times

    Recommends
  2.  

    Computer Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry's Electronics part-time (more than an year)

    Pros

    much more pay than min. wage

    Cons

    returns on products means a subtraction to your commission. Supervisors ask you to stay after closing to clean and pick up products when your base pay is $0.

    Advice to ManagementAdvice

    Reduce footprint to your store. You do not have enough product to utilize all the space.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    It's a good part time, but don't get top comfortable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Arlington, TX
    Former Employee - Customer Service Representative in Arlington, TX

    I worked at Fry's Electronics part-time (less than an year)

    Pros

    Cashiers get paid minimum wage, plus commission on the items they ring up. coworkers come from all areas of life and all countries. Great first job or student job. Very flexible

    Cons

    They're consistently firing people, even if you have been there for years! Cowrokers are usually hard to understand because they come from many different foreign backgrounds, upper level management is very stingy

    Recommends
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  5.  

    Best part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronic Components Sales Associate in Phoenix, AZ
    Current Employee - Electronic Components Sales Associate in Phoenix, AZ

    I have been working at Fry's Electronics part-time (more than 3 years)

    Pros

    It is a good part time job to make decent income while enroll in college. I work in Components as a salesman. it is one of the more steady income compare to other department. It is also one of the more technical departments as you have to know how to build computer systems, setting up a network (home to small business), understand basic security (CCTV), and little bit of electrical. If that is easy then this job is right for you. You do learn quite a lot in Components Department.

    Cons

    Typically as a salesman there is quotas and focus item goals to be met. Even if the items don't sell well. Part timer don't get very much benefits like PTO, Holidays, and etc. All we have as a benefit is being able to have a flexible schedule and employee discounts. Supervisors are just previous salesman so their management skills are practically non-existent. A lot of the time you are on your own. As of late salesman have to be part merchandiser where we "TSR" and maintain an aisle.

    Advice to ManagementAdvice

    Hire some more knowledgeable people. If not maybe spend a little more time training the new guys.
    More incentives. Better scheduling. More interaction with management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Wireless/appliance Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Associate in San Diego, CA
    Current Employee - Wireless Sales Associate in San Diego, CA

    I have been working at Fry's Electronics (less than an year)

    Pros

    Easy money especially starting out after high school. It's commission based only called a Drawback system, say min. wage is $9 and you work 20 hours.. you have to make atleast 180. say you make 150 that week.. the following week... with the same hours you have to make 210.. to make up the 30 bucks you didn't make. I've avg. 13 bucks.. most i've made was 17 bucks an hour.. but i think other departments make alot more than wireless.

    easy job, most of the time they know what they wanna get (upgrade/activations and appliances) and you gotta know what pays.. or you're wasting your time.

    Cons

    commission based. training on what to do in wireless was bad. no great training.. but I've learned.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fry's Electronics is a company that will only help you get to the next step.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate/Wireless Sales in Plano, TX
    Former Employee - Customer Service Associate/Wireless Sales in Plano, TX

    I worked at Fry's Electronics part-time (more than an year)

    Pros

    Relaxed work environment for the most part
    Schedules are relatively flexible.

    Cons

    Pay structure is very inconsistent!
    Most sales positions are commission only!
    Employee benefits constantly change!

    Advice to ManagementAdvice

    Clean things up with in-store management.
    Fry's Electronics has a horrible customer service reputation that needs to be rectified.
    This company has little to no loyalty to its employees, which is why its revenues will continue to fall.
    Due to the poor performance of the company workers are consistently negatively affected.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Dress you like a "professionals" but managers are far from it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Duluth, GA
    Former Employee - Customer Service Associate in Duluth, GA

    I worked at Fry's Electronics full-time (more than an year)

    Pros

    I feel like the dress code definitely helps you dress up for the job you want. I did like that there was an open door policy with the department managers and flexibility in interdepartmental transfers.
    Works hours are pretty flexible as an associate.
    Good employee discount

    Cons

    If you're an associate most of the managers or supervisors right above you are on a constant power trip.
    Blatant favoritism.
    Get treat like a dog, no respect for the associates.
    really low cap on employee discount

    Advice to ManagementAdvice

    Please do some formal training. Someone with a college degree would be nice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Working here is like being trapped in a black hole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry's Electronics full-time (more than 8 years)

    Pros

    Great place to make good friends because company likes misery

    Cons

    This company's technology is outdated and you will get carpal tunnel because they won’t assign you a good desk or chair. I had to bring my own chair from home. The management is stiffed and mistrustful everyone. There is no advancement opportunities because there is a lot of nepotism going on.

    Advice to ManagementAdvice

    Consider treating your employees like they matter.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    I love the products, but I hate the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audio Video Sales in Manhattan Beach, CA
    Current Employee - Audio Video Sales in Manhattan Beach, CA

    I have been working at Fry's Electronics full-time (less than an year)

    Pros

    You get to know all about new technology and learn some interesting life skills like selling and personal skills. You learn how to work with a computer and specific programs and have to learn to adapt to new programs. You also learn how to find products with ease. Benefits are good benefits, and when given the chance, great working around with schedules.

    Cons

    Management is confusing, the chain of power makes no sense. Too much is asked from the workers and the supervisors do no work. Under staffing is an issue as well. And if you go into sales, you are commission only and you do labor for free. Also, no one will help you out because they don't want the competition.

    Advice to ManagementAdvice

    Actually reward staff with positions you know they are good at and don't see your associates as just numbers. When you see someone doing their hard work, don't throw them under the bus and set them up to fail just because you don't like them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Decent pay, but you wont want to stay. - Computer Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales in Sunnyvale, CA
    Former Employee - Computer Sales in Sunnyvale, CA

    I worked at Fry's Electronics part-time (more than an year)

    Pros

    You can potentially make decent money. Can move around the store pretty easily. Sometimes the employee discount is amazing.

    Cons

    Very political, make the right friends and you can move up the ladder easily. Upper level management doesn't care about you, or even the working conditions, because their friends are your managers, and likely poor at their job. Customers also don't care about you, partly because it's retail sales, partly because Fry's has a poor customer service reputation. Computer sales was commission only, but often times the managers/supervisors would force you to do the hourly pay type jobs (stocking shelves etc.) and you cannot make money from that and are working for free.

    Advice to ManagementAdvice

    Start promoting good people.

    No opinion of CEO

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