Fujitsu Reviews

Updated April 14, 2015
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2.1
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Approve of CEO
Fujitsu President Masami Yamamoto
Masami Yamamoto
4 Ratings

Pros
  • Great people & work life balance (in 22 reviews)

  • Very calm and composed work environment (in 14 reviews)

Cons
  • The turnover is very high and work life balance is very poor (in 5 reviews)

  • Not clear pay scale, no clear career path (in 7 reviews)

More Pros and Cons

10 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    very supportive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Analyst in Richardson, TX
    Former Contractor - Technical Analyst in Richardson, TX

    I worked at Fujitsu as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Laid back work environment. Management supported employees who wanted to build their skill set and advance.

    Cons

    pay was a little on the low side


  2. IT Helpdesk (Live Nation) (Ticketmaster) (JetBlue)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Fujitsu

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid-back atmosphere, good entry level position.

    Cons

    Underpaid employment and favoritism. You can have 95% closing ticket ratio but you will never see a raise. (S&C) $16.00 an hour

    Advice to Management

    Train your employees better. Input a better knowledge base system.


  3. Too many employee turnover rate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Tier I Desktop Support in Richardson, TX
    Former Contractor - Tier I Desktop Support in Richardson, TX

    I worked at Fujitsu as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The position is very easy. They offer overtime from time to time.

    Cons

    It seems they would hire just about anyone off the streets to be in their call center regardless of their experiences.

    Advice to Management

    Hire some quality people


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  5. fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Account Representative in Richardson, TX
    Former Employee - Corporate Account Representative in Richardson, TX

    I worked at Fujitsu full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    family is very important and Fujitsu offers many holidays and vacation days.

    Cons

    Harder for women to be promoted


  6. Very dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Tech in Richardson, TX
    Former Employee - Service Desk Tech in Richardson, TX

    I worked at Fujitsu full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Starting pay was OK but don't expect more.

    Cons

    I have never been let go after two weeks on the job, however, this company did! This company doesn't give new employees chance to prove themselves.

    Advice to Management

    Improve your training.


  7. FNC Learning to be more than a box vendor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Richardson, TX
    Current Employee - Sales in Richardson, TX

    I have been working at Fujitsu full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    FNC is very technically strong in the areas they focus which is Layer 0 & 1. High quality personal Focused on the customer Ability to learn new customer requirements

    Cons

    The biggest issue is the same issue you would hear at any large manufacturing company today. Not moving quickly enough to adapt to changes, politics are thick and get in the way of doing the right thing at times. But the biggest issue outside the normal stuff is they are trying to become more than they were in the past but they are using many of the same people. I think this is a failed model.

    Advice to Management

    Look outside the typical group of people and be willing to listen to radical ideas that may require a rethink of the "norm".


  8. The best place to work on earth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Manager in Richardson, TX
    Current Employee - Call Manager in Richardson, TX

    I have been working at Fujitsu full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great enviornment. Great benefits, great employers

    Cons

    I dont have any negatives i love my job

    Advice to Management

    Keep doing what you are doing


  9. My experience with the company as a whole was good, but my experience with management was not.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Abercrombe and Fitch POS Support Desk in Richardson, TX
    Former Employee - Abercrombe and Fitch POS Support Desk in Richardson, TX

    I worked at Fujitsu

    Approves of CEO
    Approves of CEO

    Pros

    The opportunities for advancement seemed very open. My coworkers we smart and competent.

    Cons

    Communication from management was lacking. When reviews were given to immediate managers from the Quality Assurance department, it would take several weeks for that information to make it to the employees, thus leaving a gap between feedback given and changes to be made. This created a loophole where mistakes were unable to be corrected in a timely fashion thus putting the work of the employee in jeopardy.

    Advice to Management

    Better communication between the employees and managers is a must. Withholding information from employees when it comes to performance improvement not only hurts the employee's ability to grow but also hurts Fujitsu's reputation with their customer (A&F in this case).


  10. Helpful (1)

    Excellent opportunity in a growing company.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Richardson, TX
    Current Employee - Manager in Richardson, TX

    I have been working at Fujitsu

    Recommends
    Recommends

    Pros

    Opportunity to be part of a developing company. Primary focus is in IT services. Can be part of a solution.

    Cons

    Not the employer for an individual that doesn’t welcome lots of change on the road to improvement. Self directed individuals fit best in the company.

    Advice to Management

    Communication is key. Better to overdo it than leave people in the dark or wondering. During periods of change most function better knowing the company’s plans, strategy, successes and challenges.


  11. Helpful (3)

    Beware

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Practice Director in Richardson, TX
    Former Employee - Associate Practice Director in Richardson, TX

    I worked at Fujitsu

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The consultants were good, and great to work with. They can place you into a client, and you can gain a lot of skill very quick. Fujitsu Consulting is a large firm, and if you like to travel, then you can have a placement just about anywhere. If you can attach yourself to a large strategic project, then your resume will look rand. I would leverage Fujitsu Consulting as a place-holder to put onto your resume.

    Cons

    I worked within the MS Practice, and it was managed very poorly. Within the MS Practice there was complete turnover from management. Fujitsu is growing the MS Practice by acquisition, and integrating them poorly. They change the corresponding culture of those firms, into one of staffing, japanese style. In you are on the bench, then you need to be aware. They state that they will keep you on the bench for a period of time, but will only support it based on % budget available to keep people on the bench. The Sr. Management looks at consultants as inventory, rather than people.

    Advice to Management

    Look for strategic long-term projects, rather than just a staffing person.



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