Full Sail University Reviews

Former Employee – worked at Full Sail University full-time

Pros – Rewarding working with student who share in the passion of the subject that your are instructing. Independent studies is encouraged,

Cons – Classes run all hours of the night making any kind of social life difficult. Can be schedule for small 4 hours blocks of time at 1am or 5am. Promotions not based on seniority. Pay is low compared industry.

Advice to Senior Management – Listen to your lab specialist

No, I would not recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – Upward mobility, flexible scheduling, and a friendly work environment are some good reasons to think about working for Full Sail University.

Cons – The job itself is mindless. You call people who requested information from the school years ago and try to sell them an education, basically. Lots of people we call are angry at us and we get yelled at almost daily. I think that these problems are a part of every call center environment, though. I wouldn't say that these problems are specific to Full Sail University.

Advice to Senior Management – Focus more on the student/lead experience, rather than the numbers all of the time. Sure, calling leads from three to five years ago yields some results, but it makes us look really bad. Of course, Full Sail is a for-profit university; that doesn't mean we have to bombard people with phone calls trying to sell them an overpriced education. Less is more. Full Sail has a pretty negative reputation, and this behavior is only cementing that impression into the minds of our potential students.

Yes, I would recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – Full Sail certainly has many beautifully designed spaces on the campus. They are very generous in giving a week off at Christmas and depending on your manager, can be fair to use your vacation time before you annually lose it.

Cons – The pay is low and the cubicles are small. If you do receive a promotion, the raise will be small.

Advice to Senior Management – Need to be more willing to advance people that clearly are at a higher skill level than their coworkers, especially when there is a need for higher skilled workers.

Current Employee – been working at Full Sail University

Pros – The best thing about Full Sail is the access to software (most of the time) and the wonderful IT support staff.

Cons – The pace is relentless. I'm course director in one of the online degrees, and we are responsible for up to 50 students per month, with a one-week overlap each month (Week 1 of the new month while grading Week 4 from the previous month). Many of us have been "volunteering" to take additional sections each month because of persistent under-staffing. Depending on which department you work in, different rules apply. Some departments get vacation time when the students have off, some don't. Some departments get credit for teaching what's called "Project Management Assessment" courses (small projects students must complete alongside their course work 3 times during a degree program), while others are forced to generate more "volunteers."
There is no support for attendance at conferences. Budgets take forever to take effect. Most instructors purchase additional software on their own because of this. Often, students have more up to date software than the instructors (sometimes, there has been two versions of separation... students have software x v.3 while instructors have v.1).
The administration regularly refers to the students as clients, which says exactly how much this place is not a school in any meaningful way. Most departments, filled with creative people who have earned Masters Degrees and PhDs are working in small cube farms. They're constructing more of these, and looking for people to do "desk sharing" in the near future.
My entire department is burnt out, and most of us are looking for work elsewhere. I pray we all find it.

No, I would not recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – People, culture, environment, Students, Staff

Cons – growing too fast - keeping up with everything now is tough.

Advice to Senior Management – Communicate - keep giving us your vision

Yes, I would recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – Pay is surprisingly good.
I have a lot of autonomy in developing the course I teach.
You get a new MacBook Pro.

Cons – Corporation first, school second. It's so corporate it takes months for promotions to kick in pay-wise. Any experienced educator will see right through Full Sail's erroneous view of excellent education. The school is built on vocational education, not academic education. Actually, they denounce academic education in a cult-like manner, which makes it difficult to find qualified educators. They are more interested in faculty with only professional experience. This probably works in some areas.

Advice to Senior Management – The president seems like a competent leader but, I am certain he doesn't know what's going on below him. We are regularly stymied by the smallest requests.

No, I would not recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – The air conditioning works and there's no snow.

Cons – Pay is horrible, hours are awful, students feel entitled and the administration only wants to make money.

Advice to Senior Management – Sadly, your business is nothing but a diploma mill. But you already know that and obviously don't care.

No, I would not recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – Get Place to Work because of the great schhol

Cons – Small environment little room for growth

Advice to Senior Management – Open more opportunities for advancement

Yes, I would recommend this company to a friend

Current Employee – been working at Full Sail University

Pros – Casual work environment, decent compensation, friendly environment, great hours (if not teaching on campus), great vacation time, great student base.

Cons – Lack of leadership, you do not have too much freedom to be creative. The benefits are well below average if you have a family. Management can not manage.

Advice to Senior Management – It would be wise to put the student first and the budget second. Also, offer more training to employees please.

No, I would not recommend this company to a friend

Former Employee – worked at Full Sail University

Pros – It's a very laid back atmosphere. As long as you do your job correctly and your class is up to par and the students like you and the class, everything is golden.

Cons – Full Sail treats it's employees very poorly. For instance, right now, they are having their Course Directors run the on campus classes as well as the online courses, which is basically having them do 2 jobs for the price of one. People don't get advanced on talent and teaching skills, they get advanced on how much they suck up to the Program Directors. But the most unfair aspect is the teachers are the lowest people on the totem pole while the people in admissions get paid about twice as much as the teachers do and they get bonuses.

Advice to Senior Management – The people way high up need to know about how unfairly the Course Directors and lab staff are being treated. Reward people for jobs well done, not just punish people for when they do something wrong.