G-Star Raw Reviews

Updated July 28, 2015
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G-Star Raw CEO Jos van Tilburg
Jos van Tilburg
2 Ratings

14 Employee Reviews

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  1. Great place to start!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at G-Star Raw full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great environment, unique clothing, and a vast amount of different customers. Interacting with so many people on a day to day basis livens up mundane tasks.

    Cons

    Disconnect between corporate and retail. Not enough hands on interaction between those who establish standards and those who carry out day to day tasks.

    Advice to Management

    Give management more money in budget to create contest for associates. Show more appreciation when the stores succeeds and stop focusing on negatives. It is hard to keep positive when all your feedback is negative, even when goals are met.


  2. Terrible "company".

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Miami, FL
    Current Employee - Supervisor in Miami, FL

    I have been working at G-Star Raw full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Awesome clothes. Usually a cool staff. Great clients. Laid back.

    Cons

    No structure at all. No room for growth - it's a franchise not corporate. 1 lady basically runs the company and she has no idea what she's doing nor should she be in retail. I find it hard to believe my SM and ASM have worked in retail before. No corporate structure at all. Management has too much power. No HR team, to visual team. No visual standards. NO CLOTHING ALLOWANCE. And if you quit they will try to withhold your check until you return the clothes they gave to you.

    Advice to Management

    G-Star should ban DenimWall Inc from managing their stars. As far as DenimWall, the franchise owners, get a head of retail that knows how to run a retail business. Involve the company G-Star more as far as training and standards. Make regional visual merchandising positions. Clothing allowance. Employee agreement contracts so managers cannot be shady. PRODUCT KNOWLEDGE. It's an awesome brand, just managed by a disgraceful franchise company.


  3. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Queens Village, NY
    Current Employee - Sales in Queens Village, NY

    I have been working at G-Star Raw full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only Pros i can think of is meeting interesting people who come and shop there.

    Cons

    Management sucks, very shark like environment. If you don't make over 10K a week you will either get fired or starve to death because you wont make any money. Would not wish upon my worst enemy!


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  5. Helpful (2)

    Great brand, Poor Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY

    I worked at G-Star Raw full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There were many pros of working for G-Star Raw at their flagship location, Prince & Lafayette. Management was cool and fun and many times upper management would take the staff out to dinner to get to know each other better.

    Cons

    The company unfortunately lacked room for growth. There was a high turnover of sales associates and management. There wasn't stability and structure and their philosophy on " How to Sell" was overtly aggressive and did not result in the best customer service.

    Advice to Management

    Promote from within and listen to your staff. They hold more valuable information and feedback than your managers. Always set high standards of communication and customer service.


  6. Helpful (1)

    Associate Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in New York, NY
    Former Employee - Associate Manager in New York, NY

    I worked at G-Star Raw part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay, based off commission, gives 50% discount.

    Cons

    Focuses too much on meeting numbers, managers are always changing.


  7. Helpful (3)

    Do not work here - You have been warned.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at G-Star Raw part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    During busy hours it is high paced and fun running around helping your clients.

    Cons

    Upper management seems disconnected with employee problems, store is poorly run, employees are treated unfairly based on hours worked or sales achieved, absolutely NO time off even if asked for in advance, disorganized system, and working weekends.

    Advice to Management

    Be more aware of employees concerns and take them seriously. Try not to do more than you really have to or you are just adding more problems then solving one.


  8. G-Star

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at G-Star Raw full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    A Brand Nice office environment Young people

    Cons

    Not always clear long term strategy, short term lead


  9. Helpful (1)

    Great brand to represent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at G-Star Raw

    Pros

    - The team atmosphere was amazing and you truly felt like you had a family away from home - Great discount - The clothes (especially the denim) was exceptional quality - Induction for new employees was very structured and covered extensive knowledge

    Cons

    - Certain stores were too competitive with sales and often 'sharked' customers if it meant they got the sale

    Advice to Management

    -Comparing stores that made their targets to the stores that didn't is not the way to push teams to do better in sales. -Making sure that your employees are happy is just as important as making customers happy


  10. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at G-Star Raw

    Pros

    Great people; exceptional company! They care about their employees and they help us excel. Growth potential = Sky's the limit!

    Cons

    I love my job! I look forward to coming into work and performing my duties to their fullest potential. They do all they can do to enable us to succeed and promote within.

    Advice to Management

    Just do it!


  11. Helpful (1)

    Good experience, great staff benefits and friendly staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brisbane (Australia)
    Former Employee - Sales Associate in Brisbane (Australia)

    I worked at G-Star Raw part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - 50% discount + Clothing allowance - Good pay rate - Like-minded employees - Fun energetic store environment - Reputable international brand

    Cons

    - Difficult sales targets and KPI - HR and Management constantly expect more

    Advice to Management

    More realistic weekly store sales targets and KPI



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