G4S Secure Solutions North America Reviews

Updated June 26, 2015
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2.7
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Recommend to a friend
Approve of CEO
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Drew Levine
46 Ratings

Pros
  • Consistent hours and opportunities for overtime if you want it (in 3 reviews)

  • If you are willing to relocate there are plenty of opportunities to advance (in 3 reviews)

Cons
  • horrible BOSSES no work life balance (in 3 reviews)

  • Pretty low pay, terrible health insurance, and not very good communication with the HR office (in 4 reviews)

More Pros and Cons

199 Employee Reviews

Sort: Popular Rating Date
  1. Thumbs down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer II in Lanham, MD
    Former Employee - Correctional Officer II in Lanham, MD

    I worked at G4S Secure Solutions North America (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to work at different sites.

    Cons

    Your pay is based off where you work. No consistency.

    Advice to Management

    Learn how to communicate with your employees. Don't make people with no supervisory experience supervisor. A person who is licensed in more than one state (i.e. MD & DC) should always have a site to work at.


  2. Okay for a short time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at G4S Secure Solutions North America full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent job as transitioning or looking to do part-time work. They will work with you to have you work in a place where it is not too far away.

    Cons

    Benefits are not too good. You have to be in for a year (?) to get paid time off. That is a long time, typically it is between 30 and 90 days. I have been given no raises, no increased responsibilities. It just is not a career.

    Advice to Management

    Better pay and benefits to employees. Need more opportunities to grow. How about looking at positions that one can fill outside the same state? Help employees out by letting them know of what opportunities there are.


  3. Just writing a review to restore my glassdoor

    Current Employee - Anonymous Employee in Independence, OH
    Current Employee - Anonymous Employee in Independence, OH

    I have been working at G4S Secure Solutions North America

    Pros

    My hubby works there. He likes the place.

    Cons

    Only thing is, there is no room for growth. There is no raises at all.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Security Officer

    Former Employee - Security Officer in Toronto, ON (Canada)
    Former Employee - Security Officer in Toronto, ON (Canada)

    I worked at G4S Secure Solutions North America (Less than a year)

    Recommends
    Recommends

    Pros

    One of the largest organisation in security industry, It have a lot of career opportunities.

    Cons

    Working part-time I did not work more than 96 hrs/month thus did not qualified for union benefits though some amount from my salary was being deducted for the same.


  6. Great Company But Can Be Misleading

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custom Protection Officer in Arlington, TX
    Former Employee - Custom Protection Officer in Arlington, TX

    I worked at G4S Secure Solutions North America full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people and the environment are great.

    Cons

    You can be hired on for a position at a site and the corporate office says it is one wage but at the site it's another. Advancement within the company isn't easy unless you have connections.


  7. Steady paycheck.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Upscale Security Officer in Cincinnati, OH
    Former Employee - Upscale Security Officer in Cincinnati, OH

    I worked at G4S Secure Solutions North America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They always have extra places that need to be filled, so the potential for overtime is always there. They also have a management structure that takes some of the pressure off you as a guard. There is always someone ahead of you to give you instruction.

    Cons

    Mandatory overtime, yes they can, and they will. There have been weeks where I worked 16 hour shifts every other day. I would say on average I worked a 16 hour shift about twice a month throughout the year. They also seem to make a few mistakes during payroll, so keep an eye on that. All in all its not a terrible company to work for.

    Advice to Management

    No body is perfect but take responsibility for your mistakes, too many times has scheduling been an issue on a high level.


  8. Helpful (1)

    Lead officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Officer in Raleigh, NC
    Former Employee - Lead Officer in Raleigh, NC

    I worked at G4S Secure Solutions North America full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I got a lucky indoor position in a call center. So overall not a hard job. Most part. Liked my coworkers.

    Cons

    Poor management for low pay and no benefits. 5 days vacation per year..... No growth potential.

    Advice to Management

    Better benefits. Raise hiring requirements. And don't break backs over small problems. Focus on big picture. No room for growth.


  9. Helpful (1)

    Take advantage of opportunities! They aren't at every turn.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Protection Officer in Pensacola, FL
    Current Employee - Custom Protection Officer in Pensacola, FL

    I have been working at G4S Secure Solutions North America full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Potential to Travel
    Meet some great people
    Work with big name corporations i.e. Amazon
    Laid back most of the time

    Cons

    Most supervisors and above are military meaning they talk a certain way that isn't always professional and you have to have thick skin.
    Also they hire a lot of older men (late 60's and 70's) which can make your job challenging if it requires anything physical that you may need help with from time to time.
    To become a security guard you have to attend a 40 hour course and pass the state exam with required score and that's it. LACK OF TRAINING is a big issue.

    Advice to Management

    Avoid micro management, it's difficult to work for pissed off supervisors.


  10. security supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Supervisor in Las Vegas, NV
    Former Employee - Security Supervisor in Las Vegas, NV

    I worked at G4S Secure Solutions North America (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    gm is great. Training manager is great

    Cons

    to many chiefs not enough indians

    Advice to Management

    treat employees better


  11. Will Do In A Pinch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upgraded Security Officer in Atlanta, GA
    Current Employee - Upgraded Security Officer in Atlanta, GA

    I have been working at G4S Secure Solutions North America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of opportunity for advancement at the account level. Strong training program. Most accounts have adequate documentation.

    Cons

    The top leaders on the local office vary significantly from one location to the next. Race bias is evident in hiring and assignment decisions at the local office level.

    Advice to Management

    Consider the best qualified for internal promotion instead of promoting squeaky wheels with little experience.



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