GCA Services Reviews

Updated July 29, 2015
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2.7
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Recommend to a friend
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Bob Norton
42 Ratings

Pros
  • good people, good work, solid work (in 4 reviews)

  • GCA Services Group has knowledgeable and hardworking Regional Managers, Area Managers, Account Managers, Admins and Hourly Employees (in 3 reviews)

Cons
  • Upper management is VERY unprofessional (in 11 reviews)

  • Senior management is always telling account managers to cut expenses and if employees have complaints they're ignored (in 5 reviews)

More Pros and Cons

127 Employee Reviews

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  1. Helpful (1)

    it was a good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custodian in Jacksonville, FL
    Former Employee - Custodian in Jacksonville, FL

    I worked at GCA Services full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Worked mornings and had the weekends off

    Cons

    Managers need to be better with communication and No pay raises

    Advice to Management

    Give annual raises and protect your employees better


  2. Helpful (1)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tallahassee, FL
    Current Employee - Account Manager in Tallahassee, FL

    I have been working at GCA Services full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Sr. Regional Manager in Southeast. Room for growth. Don't micro manage.

    Cons

    Have to be able to deal well with high stress every now and again.


  3. Helpful (1)

    Regional Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in New York, NY
    Former Employee - Regional Manager in New York, NY

    I worked at GCA Services

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Strong company with good growth. Many opportunities to relocate and open new regions. You get out of it what you put into it. Easy to make a name for yourself if you work hard.

    Cons

    Profit, profit, profit. This is all that matters. You will be forced to lie to your clients in order to make or exceed your budget. Your budget will be minimal, yet they will continually ask you to beat it. Corporate office does not support the field teams much. It is either their way or no way.

    Advice to Management

    Listen to the field teams. They make the money not people sitting in an office. Quit bidding to win it.


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  5. Perform Miracle on a dime

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager/Support in Athens, AL
    Former Employee - Account Manager/Support in Athens, AL

    I worked at GCA Services full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I found it an Interesting line of work. The ability to hire and manage your own team. Although demanding at time the work schedule allowed some flexibility in your daily schedule.

    Cons

    The lack of support and training by middle and upper management was discouraging. Pay for location or onsite workers was low for the expectations demanded. Underbid bidding on contracts prevented proper onsite operations.

    Advice to Management

    Stop under bidding just to "get the contract". It creates an impossible task for account managers to provide customer service and sets the entire team up for failure.


  6. Helpful (2)

    Employment consideration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Cleveland, OH
    Former Employee - Vice President in Cleveland, OH

    I worked at GCA Services full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fast growing company, breeding ground for lots of talent

    Cons

    Talent does not stay, or they get fired because executives decides on a whim they don't like them. Not much tennure in the management level. Career opportunity cut short.

    Advice to Management

    Put personal feelings aside and hire talent, promote talent and lighten up on the nepotism. Too many friends from previous company, and family seems to get in the way of good business decisions and good talent. Trust in wrong people.


  7. GCA Services

    Former Employee - Tow Motor Driver in Cleveland, OH
    Former Employee - Tow Motor Driver in Cleveland, OH

    I worked at GCA Services (Less than a year)

    Pros

    The hours vary that could be in your favor the pay is great if you have good co-workers and you work as a team it's great the supervisors are pretty fair as long as you keep pace and don't stop production everything wiil work it's self out

    Cons

    It can get busy like any an everywhere else some time drivers deliver to the back with items that belong in the front or there's a mistake on the delivery you just have to catch it

    Advice to Management

    Continue to get better an keep up with everything that is going on an treat everyone fair with the proper training


  8. Machine OperatorLead Man

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator Lead Man in Shelby, NC
    Current Employee - Machine Operator Lead Man in Shelby, NC

    I have been working at GCA Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people you work with

    Cons

    Managemen not to great to work for

    Advice to Management

    Let employes no what is going on


  9. facilities management

    Former Employee - Facility Manager in Mentor, OH
    Former Employee - Facility Manager in Mentor, OH

    I worked at GCA Services (Less than a year)

    Pros

    enjoyed working for Care Alliance, Bruce Noll and everyone

    Cons

    GCA Services lost Care Alliance contract

    Advice to Management

    good luck


  10. To good to be true!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Pottsville, PA
    Former Employee - Supervisor in Pottsville, PA

    I worked at GCA Services full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The money is good, you will get your 40 hrs per week.

    Cons

    Never enough people on shift to get the job done. Not enough support from the management.. Never received any type of the required training that was needed to perform the job.

    Advice to Management

    Quit trying to please everyone, it cant be done and have standards!


  11. Helpful (3)

    Safety Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Manager in Houston, TX
    Current Employee - Safety Manager in Houston, TX

    I have been working at GCA Services full-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    The Team were I work is extremely friendly they help each other at all times. Leadership is great. Taking into consideration how much our team has to do we keep a high morale even if we all mentally exhausted.

    Cons

    Everyone is underpaid, we are forced to multitask, we could use more workers.

    Advice to Management

    Hire more help, increase pay a little at least to keep the workers and some management above poverty levels.



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