GCA Services
2.6 of 5 47 reviews
www.gcaservices.com Cleveland, OH

GCA Services Reviews

Updated Apr 2, 2014

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2.6 47 reviews

                             

33% Approve of the CEO

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Bob Norton

(9 ratings)

36% of employees recommend this company to a friend
47 Employee Reviews
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good

Account Manager (Current Employee)
Long Beach, CA

I have been working at GCA Services full-time for more than 5 years

Prosmeet very professional customers with different back grounds

Consthe commute from home to this beautiful city

Advice to Senior Managementmeet with all you staff members and evaluate there performance

No, I would not recommend this company to a friend

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Not good

Custodian (Current Employee)
Woodhaven, MI

I have been working at GCA Services full-time for more than 3 years

Pros40 hours a week where nowadays it's a bit hard to find a full time job that's year round and it's a job

ConsManagement is bad. They have no clue about the job. They set standards that are hard to meet plus they don't pay well for people who have been working there long

Advice to Senior ManagementGive raises I was completely lied to in the interview about the pay scale

No, I would not recommend this company to a friend

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Physical but rewarding

Clean Room Tech (Current Employee)
Durham, NC

I have been working at GCA Services full-time for more than a year

ProsMeeting new people as well as gaining experience in biotechnology.

ConsPromotions are almost non-existent, no room for growth, and no increasing in compensation.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Very good company to work for

Lead Janitor (Former Employee)
Buffalo, NY

I worked at GCA Services full-time for more than 3 years

ProsVery good management and leadership. doing great work

ConsLack of skill workers. Some workers are there just for money and not to work

Advice to Senior ManagementGet more experienced workers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Service Excellence

Janitor (Current Employee)
Dayton, OH

I have been working at GCA Services part-time for more than 3 years

ProsOffers Health Insurance after probationary period and matching 401K.

ConsLimited opportunity for growth. Employees are got given the chance to grow within the parameters of the company.

Advice to Senior ManagementIf any employee exhibits quality assets to progress within the company. Cross train them in other areas so that you can get the full potential that they have to offer. The second recommendation is that you pay more. A lot of your current and past employees feel that you do not appreciate their value for a job well done based on the low wages that have been offered to them for 3 or more years of quality service.

No, I would not recommend this company to a friend

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24/7 It Never Stops

Account Manager (Current Employee)
New Orleans, LA

I have been working at GCA Services full-time for more than 5 years

ProsBeing a manager it allows me to save some money by using the company vehicle to get everywhere, same with the phone. I have several good employees that are underpaid and underappreciated and that appears to be the way the company likes it.

ConsSales/Senior Regional come into the schools, bid them so freaking low there isn't any possible way for the school to remain under budget. Once the complaints start rolling in, senior management tells us managers to bring in extra help, and then at the end of the month complain we're over budget and to let employees go or move them to an on call status. I have almost 20 schools and they are all the same.

Advice to Senior ManagementIf you are winning bids by more than 200k over Janiking, Sudexo and other companies, bid a little higher. Just because you get a "win" in a new contract doesn't make anyone who has to be in that school job any easier.

It is also not unusual for account managers to work 18 hours a day 5 days a week and then have to work 6-8 on Saturday and another 3 hours on Sunday to get payroll done. There are admins all over the place can't they do time and new hire paperwork? Why pay admins, give us their hourly rate since we do 75% or more of their job.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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crazy

Janitor (Former Employee)
Richmond, VA

I worked at GCA Services full-time for more than 5 years

ProsThe benefits were good. Need more training.

ConsNeed more on the job training

Advice to Senior ManagementNeed better management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good Place to work

Anonymous Employee (Former Employee)

I worked at GCA Services

ProsGreat Exercise and minimal supervision

ConsThe pay wasn't very good.

Advice to Senior ManagementBoost the pay a little in order to get a quality workforce

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1 person found this helpful  

Good job with training opportunities.

Anonymous Employee (Current Employee)

I have been working at GCA Services full-time

ProsThe pay is competitive and though the legwork for training is done by the trainee, funds are usually always available for those willing to step up.

ConsThere is a lack of cohesiveness between the local manager and corporate supervisors. Perhaps this is an excuse for inconsistencies. There is a lack of appreciation for efforts above and beyond the call of duty, which is tolerable, but when this is combined with heavy-handed talk it can make the work less than satisfying.

Advice to Senior ManagementRegional and local managers need to be in alignment. Stability of the local franchise is doubted when there are continuous communication challenges.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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GCA has the potential to be a top employer

Team Leader (Current Employee)
South Rocky Mount, NC

I have been working at GCA Services full-time for more than a year

ProsGCA has a great training program with opportunity to progress

ConsTends to be misleading, seem that things change once you are hired

Advice to Senior ManagementGet organized and start working as a team, study the employee handbook

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at GCA Services reviews and ratings — including employee satisfaction and approval rating for GCA Services CEO Bob Norton . All 47 reviews posted anonymously by GCA Services employees.