GCI

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GCI Reviews in Anchorage, AK

Updated November 15, 2014
Updated November 15, 2014
14 Reviews
3.7
14 Reviews
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GCI President, CEO, and Director Ron Duncan
Ron Duncan
14 Ratings

14 Employee Reviews Back to all Reviews

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  1.  

    Great growing company with opportunities for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Anchorage, AK
    Current Employee - Director in Anchorage, AK

    I have been working at GCI full-time (more than 10 years)

    Pros

    They empower their employees and do a good job to start first to promote from within the companies. They keep up with current technology and have a great training department inside the company. Great culture of caring for the employees.

    Cons

    Sometimes it is very, very fast-paced, sometimes requiring more overtime than you might want.

    Advice to ManagementAdvice

    Try not to move too fast sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work, one of my favorite jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in Anchorage, AK
    Former Employee - Systems Administrator in Anchorage, AK

    I worked at GCI full-time (more than a year)

    Pros

    Laid back and fun,
    Most non-entry level staff proficient and helpful,
    Very family like and friendly teams,
    Flexible schedules and workloads,
    Great Training and learning opportunities

    Cons

    Fast pace on unneeded changes,
    Slow on raises and promotions,
    Not very politically correct in some teams,
    At times a tad to political and a tad too frugal for internal spending

    Advice to ManagementAdvice

    There needs to be some retitling and position reclassification, but otherwise most problems come from higher up. Team supervisors and department managers tend to run things very well.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fair company to work for overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSD Specialist in Anchorage, AK
    Current Employee - CSD Specialist in Anchorage, AK

    I have been working at GCI full-time (more than 5 years)

    Pros

    Great pay, and good knowledgeable people around. very easy company to work for as long as you do what is expected of you

    Cons

    Recent changes are not gear to keep veteran employees it seems. Pushing a lot of good folks out.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Anchorage, AK
    Current Employee - Anonymous Employee in Anchorage, AK

    I have been working at GCI full-time (more than a year)

    Pros

    GCI is a very family oriented company. The benefits are good, pay is fair, and they treat their employees very well.

    Cons

    I personally do not have any cons with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A medium-sized, regional telecom that considers technical people 'a dime a dozen'.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ITS Technician in Anchorage, AK
    Former Employee - ITS Technician in Anchorage, AK

    I worked at GCI full-time (more than 8 years)

    Pros

    Health Benefits, Free services for employees (Quality Monitoring), flex time.

    Cons

    You may bank an indefinite amount of Sick Leave and Vacation but NEVER, EVER try to take any of it; the time is there indefinitely until you leave the company and then it will be paid out. Customer Service took over Tech Support so Techies no longer 'fix things', instead they have a handbook of platitudes to proffer in place of working service.

    Advice to ManagementAdvice

    'Promoting from within' is a often a laudable policy, but when it makes the company slow and plodding and incestuous it is time to consider outside blood. You cannot build the company's future on, "Here's how the other guy does it" if you're only going on third-hand information.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    They say they want to do better, yet they don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at GCI full-time (more than 10 years)

    Pros

    Benefits are OKAY. 401k is GREAT! Time off is GREAT. Training is OKAY but has room for good improvement and was improving when I left. Work to home life is pretty decent most of the time.

    I support the actual COO - Greg C. I have never even seen Ron Duncan in the past 4 years.

    Cons

    Too many VP's with no direct reports, the good ole boy club is holding the network back. Uninformed senior management is allowing the network to falter more and more each day. Ignored suggestions from competent people happen daily. The lack of preventative maintenance on your sites, a general lack of caring by a lot of your more tenured employees - all of this leads to a network that isn't reliable and a staff that can't maintain it.

    Advice to ManagementAdvice

    LISTEN to your people! You have hired some technicians, managers and even a director from the competition in the last few years. Put them in a room with your new CEO for 3 hours and let them tell you what you could be doing better. Start a small team with those new people that meet with Sr Management monthly about ideas they have. If you don't listen to them, they will leave and AWN will not be your saving grace that you are hoping for. You should try everything you can to keep that new blood because the grass is not greener on the other side.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Opportunities abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Anchorage, AK
    Current Employee - Sales Engineer in Anchorage, AK

    I have been working at GCI full-time (more than 8 years)

    Pros

    Personal growth opportunities, training, variety of experiences. This is a great company to get your foot in the door and rapidly climb the later. This is a tech company first and foremost.

    Cons

    Medium size company with large company politics. If you don't like working for "the man" this isn't the company for you. There is no avoiding the politics if you want to be successful. Going above and beyond is the expected.

    Advice to ManagementAdvice

    The middle management in this company seems to being trying harder to keep their jobs safe than doing a good job. Finding metrics that make you look good all the while failing to really perform is the norm.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Worth the hassle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at GCI full-time (more than 5 years)

    Pros

    Really great benefits, a feeling of unity, belief in the product and Alaska spirit and willingness to reinvest in the state. Opportunities to advance are plentiful.

    Cons

    Not always understanding to those with family issues, management so bogged down they lose effectiveness, tendency to have senior positions open and unfilled when the job could get done by more mid level employees.

    Advice to ManagementAdvice

    Add more mid level positions and don't hire someone for management just because they seem decisive and firm. They may just be an untalented megalomaniac with limited effective skills. The personality does not make the job.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Poor Management, no process, dissatisfied customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Network Engineer III in Anchorage, AK
    Former Contractor - Network Engineer III in Anchorage, AK

    I worked at GCI as a contractor (less than a year)

    Pros

    -There are some smart and hardworking people in the company
    -The company seems to support local Alaskan charities

    Cons

    -Lack of process, testing, documentation, etc, lead to nearly weekly outages in core equipment that support medical networks throughout Alaska and Washington State
    -Management is ineffective in controlling personnel in network making undocumented and untested changes
    -Because of the lack of engineer pool in Alaska, the network relies on the work of contractors from very many companies without any real project management to coordinate the different
    -The focus on profit has led to networks built with no redundancy on refurbished equipment purchased from eBay.

    Recommends
    No opinion of CEO
  11.  

    Excellent Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Integrated Tech Support in Wasilla, AK
    Current Employee - Integrated Tech Support in Wasilla, AK

    I have been working at GCI full-time (more than 5 years)

    Pros

    Every year they provide employees & family members flu shots & breast examines for women over 40. If you chose not to take their health insurance (I'm covered thru retired military) I get paid almost $5,000.00 a year for not accepting their insurance. Holiday party every other year. Perfect attendance lunch every month.

    Cons

    Some departments have a shift bid, you pick shifts 1-however many in that dept & if you are a stellar employee you most likely get the desired shift.

    Advice to ManagementAdvice

    Need more team leads

    Recommends
    Neutral Outlook

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