GDR Group Reviews

Updated August 14, 2014
Updated August 14, 2014
12 Reviews
3.0
12 Reviews
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  1.  

    Nice work environment with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at GDR Group full-time for more than 8 years

    Pros

    Been here for a long time and have had nothing but great experiences!

    - Supportive upper management

    - Challenging work environment that keeps me on my toes and constantly learning.

    - Awesome technical support team

    - Constant exposure to various clients which makes the job very exciting and challenging at the same time

    Cons

    - No tuition reimbursement program but they do have some incentives for some technical certifications.

    - Offered Healthcare could be better but it is about average to what is offered by most companies.

    Advice to ManagementAdvice

    Continue to work on offered benefits and employee engagement. You have gone through leaps and bounds in the past few years so keep up the good work.

    Recommends
    Positive Outlook
  2.  

    Technical Writer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GDR Group

    Pros

    They do give you some options for medical. They do allow you to accredit time off. And they do give you holidays. Now, as for that.. I have my issues with their real interest in the person.

    Cons

    This company will dump you if for any reason the client decides you are no longer working up to their standards. They do not talk to you, they do not ask why. They just dump you. And they don't work with you after to find another job. Why do you want to work for a company who will not talk with you? I will never work for them again. Once they were done with me.. they were done. Good by.

    Advice to ManagementAdvice

    You should try to use those people who are good to place them some where else. Not just dump them. I will never go back to you for work.

    Doesn't Recommend
  3.  

    Great exposure to corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at GDR Group full-time for more than 3 years

    Pros

    GDR establishes a great customer service foundation required in excelling in a fortune 500 environment by providing excellent one on one mentoring and cutting edge learning tools for new employee's. The supervisors and senior leadership are responsive to employee's needs and work diligently to improve synergy among the various support groups. GDR thrives on providing a productive and superior customer service work environment and prides it's self on providing its customers the best employees for their open positions..

    Cons

    GDR supervisors are very selective in the individuals who they employee but do advise candidates of the expectations management has of each new employee. The Job is defiantly challenging at times but the company does offers competitive salaries to individuals who can meet these challenges.

    Advice to ManagementAdvice

    My advice to management would be to continue promoting from with-in and allow employees to grow internally for the betterment of the company.

    Recommends
    Positive Outlook
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  5.  

    Great Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at GDR Group full-time for more than 3 years

    Pros

    Employees are well taken care of. Caring management. Flexible with employees schedules if needed.

    Cons

    I do not have any cons with working with GDR.

    Advice to ManagementAdvice

    Thank you!

    Recommends
    Positive Outlook
  6.  

    New Experience Every Day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at GDR Group full-time for more than 5 years

    Pros

    - Support team is exposed to a wide variety of new technologies allowing for constant growth.

    - Laid back office atmosphere

    - Multiple options for in-house career growth

    - Wide range of clients allowing for unique experience every day

    Cons

    - Health care is provided but network could be wider

    Advice to ManagementAdvice

    Keep on keeping on

    Recommends
    Positive Outlook
  7. 2 people found this helpful  

    Misleading interviews, terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst II  in  Irvine, CA
    Former Employee - Help Desk Analyst II in Irvine, CA

    I worked at GDR Group full-time for less than a year

    Pros

    The Broadcom cafeteria has really good food.

    Cons

    Interview neglected to mention L1 is call center based and you are not allowed to do anything beyond basic troubleshooting, regardless of experience. Job is described as a M-F 8-F position with paid holidays neglecting to mention "mandatory" holiday shifts

    There is no training on help-desk software procedures and you are written up if you fill out the ticket wrong or resolve the issue a different way than the prescribed "resolution", even if the issue was resolved correctly.

    Policies for breaks and lunch are applied inconsistently. Favoritism is rampant. If you're a hard worker and strive to do the best job possible you are looked on as a pariah out to make others look bad.

    I wasn't paid correctly (by over $100) and HR attempted to bully me into waiting until the next pay period to accept the difference.

    There is no morale boosting at all. No holiday party, no bonus, nothing. When you're surrounded by Broadcom employees who are getting lavish parties and bonuses it's really depressing.

    Advice to ManagementAdvice

    Promote the hard workers. Build up your employees instead of breaking them down.

    Acknowledge you have an internal personnel issue that needs to be resolved. The turn-over rate should be a huge red flag.

    Doesn't Recommend
  8.  

    Overworked, underpaid, IT sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broadcom Level II Support  in  Irvine, CA
    Former Employee - Broadcom Level II Support in Irvine, CA

    I worked at GDR Group full-time for more than a year

    Pros

    If you have even a little bit of IT experience, they take in Level 1 phone techs.

    Cons

    Management is unprofessional and high turnover rates due to job dissatisfaction due to bad management and getting underpaid.

    Advice to ManagementAdvice

    Get your act together.

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Great Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Help Desk L2  in  Santa Clara, CA
    Current Employee - Help Desk L2 in Santa Clara, CA

    I have been working at GDR Group

    Pros

    Great place to get used to working in a corporate environment.

    Cons

    Senior Management is just plain annoying.

    Recommends
  10.  

    Avoid GDR Group and Broadcom Like the Plague!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Security (Broadcom)  in  Irvine, CA
    Former Employee - IT Security (Broadcom) in Irvine, CA

    I worked at GDR Group

    Pros

    Some friendly people to work with.

    Cons

    Everyone backstabs (and I mean everyone).
    As a contracted employee you must always walk on eggshells around Broadcom employees.
    Incompetent, greedy managers (Broadcom).
    No work culture or structure.
    Way too much stress for the amount of work given and the expectations placed upon you.
    Absolutely no training.
    You will be thrown under the bus for anything and everything by Broadcom employees and GDR group employees as well.
    Highest turnover rate I've ever seen.

    Advice to ManagementAdvice

    Treat your employees better.
    Communicate with them and the Braodcom management better.

    Doesn't Recommend
  11. 1 person found this helpful  

    Bad Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Writer  in  Irvine, CA
    Former Employee - Technical Writer in Irvine, CA

    I worked at GDR Group

    Pros

    I made some good friends with co-worker engineers

    Cons

    Too much backbiting. Nothing communicated directly.

    Advice to ManagementAdvice

    Communicate better with managers

    Doesn't Recommend

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