GEICO Reviews

Pros

They have an excellent adoption reimbursement expense program if you are adopting a child and 3 days of company all expenses paid training at the main headquarters. Profit sharing bonus is nice. Good health insurance benefits.

Cons

Very low work standards for the lower level legal management as there is no supervision which allows them to perform more personal work than GEICO work. The client surveys do not tell the whole story as the client(s) are just happy the case is over and does not want to "rock the boat" (i.e. if the attorney was late for a hearing or meeting 1 time or taking personal calls during a meeting) if services are needed in the future. You are given sick time but you are penalized for taking it due to dependability rating. Overall horrible work experience with low work standards for the lower level managers. I was hardworking, taking MY job seriously to give the clients 150% so hopefully they did not worry too much and with a very low open case count. I wasn't appreciated for my talents and what I could do for the company.

Advice to Senior Management

Have a more specific client survey. Allow your employees to use their talents and skills for the good of the company and the office they work for. Really READ the surveys you require your employees to fill out to better the company.

Pros

one of the biggest companies in the United States. It has opportunity to growth and enhance a successful career in the U.S

Cons

Insurance companies have the downturn of customer services, but in overall Geico is a nice place to work ; it takes of its employees

Advice to Senior Management

It has a strong management and leadership program that help the employees to become leaders and to see the company as a family.

Pros

Benefits (sick time, vacation, 401k, profit sharing, etc.), as well as promotional opportunities, especially from within the company if already hired. As well, the company is (financially) very stable and opportunites seem endless...

Cons

Downsides of GEICO? Unfortunately, there are many. Poor upper level management (not actual profit center managers, the supervisors/managers below them), lack of organization & communication from said managers. Basically, as long as you are doing well at GEICO - you'll stay off the radar. The moment something happens, or you make an honest mistake, you may find yourself without a job. Even those at the "top of their game" are not immune from poorly educated, (sometimes) mean spirited managers.

Advice to Senior Management

Make sure you know who you are hiring, and even more importantly, who you promote. The backbone of our company is our senior management. Whether in claims, service, sales, etc. If we have morally & ethically corrupt members of management - listen to associates, sups, etc. and investigate properly. I feel upper management is often afraid of the idea of "demoting" those deserving of such. In their mind, they will either keep the management tier as it is, move them to a new office (I have seen this happen), or just fire them... before ever demoting/reprimanding the said person. This gives the company a bad name the same as (if not more so) than having "phone agents" speak rudely to our customers.

Pros

1. Less stressful job.
2. Good Benefits.
3. Stable job.
4. Good verbal recognition.

Cons

1. Poor compensation package.
2. Minimal hikes how much ever hard work a person puts in.
3. Talent is neither recongized nor rewarded.
4. You are promoted only if you suckup to your boss's as*
5. Very slow environment and outdated technologies.
6. Associates are treated as crap, you see rats in Cafeteria and Bathrooms smell horrible.
7. Upper management is bothered only about Customers, not associates.

Advice to Senior Management

Change everything, right from Infrastructure to Technologies to people.

Pros

Fastest growing insurance company 6 years straight. Not one layoff in 75 years of existence. Great benefits and a tremendous opportunity for people lacking sales talent.

Cons

High call volume and very monotonous work. If you have had success in sales, you will be in for a rude awakening here. The top 10% in the Homeowner's sales department turn and burn calls. Calls are graded at critically high level.

Advice to Senior Management

Your sales force is your lifeblood. More than 3/4 are unhappy. Better "spiffs" and a better bonus structure would merit considerable results in my opinion.

Pros

Benefit Package, from health insurance to profit sharing. Comparable pay to business in the area. The people we meet and relationships created were awesome.

Cons

MICRO MGMT, from bathroom breaks, to lunch. No room for a minute here or there. Forbid someone is sick in your family nonetheless you. irritating how when you call in for whatever the emergency maybe, you were lectured about dependability, nevrmind your kid is in the hospital with b roken bones. Coming to work so sick had a puke bucket nxt to me in fear of failing the dependibility standards in the company. How experience and loyalty does not count for anything. they rather have a newbie off the streets with a degree than promote someone who has been doing the job for years, knows in and outs of the claim system and is knowledgable of the claim industry. adjusting for 10 years does not mean to them

Advice to Senior Management

Get realistic, we didnt choose for you to be in your position you did. why the anger towards your employees, felt like we were being punished because you were some kind of big shot in the company. looked down to, patronizing, being condasending to your employees are not the way to get results. Relax, dont ever ever forget you were in our shoes one time.

Pros

Benefits, profit Sharing, growth potential, job security, never laid off by company, nice salary for area location, security, coworkers, location

Cons

Stress over demands, micro managed, stressful environment at times, time off, restroom breaks,standards, no support at times when needed

Advice to Senior Management

Listen to your employees, its not always about your numbers and trying to make your staff look bad, listen more

Pros

stable, always changing, challenging, opportunity for growth, bonus, competitive salary, coworkers, customer service, location, continued education opportunities, ability to move up the career ladder if successful

Cons

can be a negative environment, sometimes inconsistent in expectations or not strong in communication for expectations, the environment is always changing but files will be downgraded even though the change was not communicated, downgraded files could mean loss of a job

Advice to Senior Management

listen to your employees, communicate all changes down the chain of command and ensure it is communicated strongly, management is doing a good job overall..

Pros

Generally a relaxed place to work (depending on the department) and definitely good people. However, if you havge no idea what your doing, you get by, if you work hard you get more work and you get the same raise at the end of the year. They say raises are based on merit but I doubt that.

Cons

If your not liked you generally will not advance or get the raises you deserve. If you do average work or extraordinary work, are rated a 3 or a 5 it seems that the raises are relatively in the same vacinity and dont vary enough to work that hard.

Advice to Senior Management

Learn how to manage people and deligate effectively. Simply barking at people and showing little recognition doesnt always help. Unfortunately, people in management positions feel like they have to be mean, rude and stern to their employers or that their owed something for attaining that position. Well heres a reality kicker, the people underneathe you (your employees) are the ones that make you look good or bad at the end of the year. The better a manager you are the more work you'll get out of your employees.

Pros

Benefits immediately on hire
Profit sharing enjoyed by Geico Employees whilst most companies have none.
Geico has not laid off it's employees
Excellent external customer service provided to customers

Cons

Daily challenge to complete work assignment
Continual non paid overtime for exempt employees
Dismal customer service provided within support department to internal associates
Regional opportunities are minimal in IT

Advice to Senior Management

Geico does a fine job with external Customer support; Internal customer support is fractured. Work on inter-departmental support process.