GEICO Reviews

Pros

Let's face it, insurance isn't the first word that pops into your mind when you think of fun.
But I really do have fun in my job. The people are the best and management cares about associates and their happiness on the job. There are always opportunities to grow and learn. I feel like the people I work with are my family and I consider myself lucky to work there.

Cons

Parking in the Dallas office can sometimes be short.

Advice to Senior Management

Keep working toward your goals.

Pros

Great oppritunities for growth
Great training and support from supervisors
Many different schedules that you can work
Great experience to start career

Cons

Can be redundent and employees often grow complacent in their positions
Can be hard to get holidays off for some employees

Pros

Good benefits and pay. The people in your section, not the supervisor, are great to work with.

Cons

If you're not liked you won't do well. This is an aweful company to work for. If you don't have a college degree then they won't like you. The supervisors are always talking to each other andnever at their desk unless Tony is there. Then they'll get mad if you go to another supervisor. If you're ever placed on a warning don't expect your supervisor to do their job and help you. You'll have to help yourself. Plus HR won't listen to any complaints because their all friends with supervisors and managers.

Advice to Senior Management

Start listing to your employees. The employees know more what it's like to be on the phone all the time then you do. If it's been awhile since you've been on the phone full time then start listening to employees.

Pros

The benefits package is not bad, it's better than not making any money at all, and the name brand recognition is a good thing to have on your resume when you move on to a better company and position.

Cons

Too many negatives to list. Overall just a horrible work experience with low morale everywhere due to extreme micromanagement. I took my job skills elsewhere, increasing my salary from the over 30k I made at Geico to over 65k at my current job, and I'm eligible for a promotion to 75k in Fall 2012. I am well educated and hardworking and I came to make nothing short of a long-term career at Geico but they were more concerned about tracking my bathroom time (trust issues much?) and squeezing every breath I took into something they could quantify on a daily spreadsheet. I am exponentially happier and more productive since leaving that place and many of former coworkers did exactly the same thing.

Advice to Senior Management

Relax the extreme micromanagement approach. You are driving away countless talented employees and stifling the spirits of those who are under your thumb. Every year you spend tons of money training people like myself who are eager to work hard and succeed and most of that money ends up going to waste because once you show your true colors we jump ship and take our skills and work ethic elsewhere. Good luck with that!

Pros

The numerous coworkers who are competent and professional are the only thing that makes the job remotely tolerable. Good health insurance benefits.

Cons

The case load assigned is 60 to 100 percent greater than what GEICO say an employee can handle. Everyone is so overwhelmed and stressed it is impossible to do even a fair job. This is okay because there are no reviews and no raises. Management’s position is that you should just be thankful to have a job. Hourly employees work through breaks, lunch, and take work home in a desperate attempt to keep up with the avalanche of work that is assigned. It is a modern day sweatshop where GEICO puts their profits ahead of their employees and their insureds.

Advice to Senior Management

Follow your own policy and procedures, assign the appropriate caseload to employees, provide reviews, and end the nepotism. The company is growing in response to the advertising, hire the appropriate staff to handle the work.

Pros

Great benefits including health, dental, 401k.

Cons

Too many claims to handle at one time. Unable to keep all required file handling procedures with the workload.

Advice to Senior Management

Listen to your employees suggestions.

Pros

Fellow employees are the primary reason to work at Geico. Benefits and salary are higher than most employers in the area.

Cons

Call center environment, being chained to your phone which is typical for working in an environment as this. Management needs revamped, supervisors spend most of their time chatting with each other and not enough time with employees.

Advice to Senior Management

Restructure your sales goals, actually listen to the calls of high sales consultants to ensure they are getting the sales "legally".

Pros

stable, great benefit, nothing else

Cons

stressful all the time, weird work schedule

Advice to Senior Management

stop stress out your empolyee

Pros

Work is laid back. Relatively stable company. Management is not too ambitious. Corporate office is in a good location. Other activities like volunteering.

Cons

Growth is minimal.
It's a low cost insurance company, & this is evident in the facilities & furniture employees get.

Pros

The job offers a great pay (for the area), with nice benefits, and there are ample growth opportunities and transitioning

Cons

This is not the job for everyone. It is very micro-managed, for some this may be good because you don't actually have to think for yourself. It's very intimidating to talk to customers the way they expect you to.

Advice to Senior Management

Not really, everything is so micro-managed to set out for everyone, which some people will like and some might not.