GEICO Reviews

Pros

GEICO is a great company to work for if you are willing to start at an entry level job, work hard, and want to advance. I have been with the company just under five years and just received my fifth promotion.

Cons

The hours are weird, although that can be a plus too.

Pros

GEICO's profit sharing is great. In addition, most of the people who work there are great, conscientious workers who truly care about their jobs and each other. They are what makes the job tolerable and keeps me sane.

Cons

The managers and are very fearful of losing their jobs and will go extreme lengths to protect themselves. The atmosphere that has been created under the new team has got everyone fearful for their jobs. They openly display anger and yell like children. I would not recommend coming here unless you are prepared to swallow your pride and smile at people you may not care for or respect. It you are willing to feed their egos, you will do well and get promotions. if not, you will be strongly encouraged to take a "voluntary" demotion.

Advice to Senior Management

Worry less about the warmth of the water coming from the water fountains and more on salvaging what is left of our department. It is falling apart under your nose. The well being of the company should come ahead of the advancement of your own careers.

Pros

- Excellent benefits package
- Existing for growth & development
- Excellent performance feedback (when you have a supervisor that cares)
- Promotion based on performance, not on senoirity

Cons

- Limited job opportunities within a geographic area unless you are in Auto Damage or Legal
- Hard to get time off when NEEDED, even with months of advance notice
- Does not fully live up to the "family friendly" workplace that it tries to promote

Advice to Senior Management

- Management really needs to sit down & work out a way to handle call volumes. No matter how many people are hired, if they are not scheduled at the appropriate times, there will always be a service issue.
- Supervisors need to be accoutable for availability as well as their subordinates.

Pros

No commute. Personally I'm there because it's located close to my home and outside DC. The benefits are good but they only give you 3 days sick leave.

Cons

You have to take FMLA anytime you need off for being sick or if your kids are sick. The dependability requirement is very hard to maintain because they only give you 3 days sick leave and this leave does not include having to take off if your kids are sick. Phone reps are scored on whats called A calls. This includes Customer interaction and Quality. The calls are monitored by other employees who know you. This is not anonymous. So if you don't have a good relationship with the people monitoring your calls there is a way they can sabotage you. It's very corrupt even when they say they are not there is no way to prove it.

Advice to Senior Management

Have a better way to monitor calls. Have a series of 3 people outside the company monitor the calls and grade calls. All 3 montors have to agree on the grade of the call.

Pros

Pay was great for the area you were in and they did not require any experience at all in the insurance business. They started claims adjuster trainees off at 13.33 and a minimum of $14+/hr once you were of training status.

Cons

Telephone job for the most part, and you are at your desk for the majority of the time

Advice to Senior Management

You guys are doing a great job and i enjoyed everyday i got to come into work.

Pros

Their benefits are fantastic. The leadership was friendly and knowledgeable, with help always there when you need it. They train for 4 months so you feel prepared for the job.

Cons

Their goals are rough. They really do expect you to perform and they are on you to do so.

Pros

I get a pay check every other week
Good support from middle management
It's a job in a poor economy, that comes directly from upper management.

Cons

Over worked, the work load is a joke that is not funny.
Under paid, I have not received a raise in the last three years because upper management changes the core metrics or our goals in the last quarter to make sure no one gets a raise.

Advice to Senior Management

Stop playing games, none of your employees are happy.

Pros

Paid training that prepares you fairly well for job. Co workers are nice and most of the management team is willing to help as long as you ask. GEICO is a financially secure company and the do not usually fire people as long as they have a positive attitude and show up for work.

Cons

Pay is low and the company builds offices in the middle of nowhere.

Pros

GEICO is a very solid corp. Never lays off. Provides opportunities for self-development and growth within the company. Well managedin terms of growth and profitability.

Cons

Succession plan criteria is unclear.

Pros

Stable. Good starting salary. Good benefits. Not many jobs give you health insurance your first day.

Cons

Crazy bosses. Horrible raises. Unreasonable sick leave policies.They give you sick leave but you're not allowed to take it. Their health insurance offers zero benefits for IVF. They treat you like a person punching a time card at a factory rather than treat you like a lawyer.

Advice to Senior Management

Practice what you preach. CEO gets a huge bonus but average raise was <2%