GEICO Reviews

Updated August 28, 2015
51 reviews filtered by
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3.4
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Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
41 Ratings

Pros
  • Geico likes to keep quiet their profit sharing- normally around 20% of your salary- given as a bonus in spring time (in 203 reviews)

  • profit sharing & great benefits package (in 103 reviews)

Cons
  • No respect for work/life balance (in 26 reviews)

  • Offices reflect the 'low cost provider' mantra (in 25 reviews)

More Pros and Cons

51 Employee Reviews

Sort: Popular Rating Date
  1. Claims Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Dallas, TX
    Current Employee - Claims Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Fun people to be around. Good atmosphere. They listen to employee needs and take employee input to better the company

    Cons

    Some of the grading process to get promoted is frustrating and does not make sense. Also the grading process feels like I'm in high school all over again. You need to maintain a certain grade in order to promote so even though you may be the best employee who is never late and works hard but the grade is not good....no promotion

    Advice to Management

    Increase pay for employees and have a better hiring process. The grading system needs to be looked at again for changes to improve its fairness and process


  2. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Dallas, TX
    Former Employee - Csr1 in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Great Team environment. Supervisors are helpful. Benefits are above par. Geico believes in training its employees. You are always well prepared to do your job.

    Cons

    Such a large company that it is hard to be heard as a lower employee. They do a lot of round table meetings but little to nothing come of those meetings.

    Advice to Management

    Listen to your lower employees. They are the direct link to your customers.


  3. Helpful (1)

    my time at GEICO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Dallas, TX
    Current Employee - Auto Claims Adjuster in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    I think that there is growth potential at GEICO if you are able to maintain numbers. GEICO stresses the importance of customer service.

    Cons

    Micro-management, lack of support and reward for good surveys, good service, initiative. I think that everything was rated. You only heard of downgrades, never anything good that was done. I would come to work, open emails with downgrades. The spirit on the floor was sour for these reasons. Compared to competitors, the rate of pay did not relate, causing high turnover rates.

    Advice to Management

    In order to reduce the high turnover rate, it's best to listen, use constructive criticism, and respect all levels.


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  5. Regional workforce coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Workforce Coordinator in Dallas, TX
    Current Employee - Regional Workforce Coordinator in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at GEICO full-time (More than 5 years)

    Pros

    Great company to work for lots of advancement opportunities

    Cons

    Parking in limited and garage elevator rarely works


  6. Helpful (3)

    Geico in Dallas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Dallas, TX
    Current Employee - Claims Adjuster in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GEICO full-time

    Pros

    Good place to start you career in claims, lots of training, fast promotions.

    Cons

    Favoritism, underpaid compared to industry standards. Do not offer a balance between personal and work life. Overworked, underpaid, unappreciated. Slowly starting to transition into micromanaging. You are expected to be perfect. Benefits DO NOT compare to benefits provided by other companies. No short term disability so if you plan in having kids, you'll need to save ALL your sick & vacation pay.

    Advice to Management

    Should start treating their employees as their assets, treat employees like people. Reviews benefits and salary,


  7. Helpful (2)

    Hated it!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time (Less than a year)

    Pros

    Pay is decent. Good benefits. Profit sharing is great!

    Cons

    Very stressful atmosphere! Parking is a total pain. Interview process was entirely too long!


  8. Helpful (1)

    customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    the job has good pay, benefits, ability to work unlimited overtime, and you can get promoted very quickly. Their training program is very extensive at 6 months to prepare you for the job which is great. Also their is a strong focus on doing right by the policyholders, which I love.

    Cons

    Once of the main cons I have is the constant change; as soon as you learn one procedure it is changing. Also it is really hard to take off. Lastly the micromanaging of time is pretty intense.

    Advice to Management

    When you make a change allow it at least a few months to be applied and tested. By changing guidelines so frequently it causes confusion for all and the policyholders are the one's who are consequently impacted.


  9. MDP Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Dallas, TX
    Former Intern - Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO as an intern

    Pros

    Great culture to work with, the company is transparent and open-door, and the management was so helpful and gave us so much advice to take on the real world

    Cons

    none, I overall enjoyed my entire experience at GEICO. 10 weeks gave me a great preview of how the insurance industry works and GEICO definitely has leverage with keeping its employees happy


  10. Claims Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Claims Adjuster in Dallas, TX
    Current Employee - Licensed Claims Adjuster in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO (More than a year)

    Pros

    Very Good work environment to be in

    Cons

    Late working hours, working the late night shift


  11. Auto Damage Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Damage Field Adjuster in Dallas, TX
    Former Employee - Auto Damage Field Adjuster in Dallas, TX
    Approves of CEO

    Pros

    Benefits, Pay, Profit Sharing, Advancement, Tuition Reimbursement

    Cons

    Workload, Work/Life Balance, Shortstaffed, Employee Turnover



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