GEICO Reviews

Updated April 17, 2015
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3.1
1,072 Reviews
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
727 Ratings

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)

Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Invaluable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TA2 Claims Adjuster in Dallas, TX
    Former Employee - TA2 Claims Adjuster in Dallas, TX

    I worked at GEICO

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training, open door policy with management and regular games and incentives to encourage production. Fun place to work, but also big on integrity and honesty. I also like that as a company they are customer oriented.

    Cons

    SUPER HIGH WORKLOAD!!!!! Also tight with a dollar...but that's how they keep rates low. However we felt pressured to work overtime regularly and there was NO overtime pay!

    Advice to Management

    Hire Hire Hire so the WORKLOAD can be distributed evenly.

  2. Gieco Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NY - New York in New York, NY
    Current Employee - NY - New York in New York, NY

    I have been working at GEICO

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co workers, loved the sales environment, everyday is a new challenge and you push through to succeed. If you like sales this is for you.

    Cons

    Everyday there is a LOT of work to do. Its basically more work for less pay in comparison to other sales jobs, dont mind the work, however at times it may be excessive. If you cant keep up the chances of you getting fired are high.

    Advice to Management

    Need better team work and overview of job growth. Better incentives are needed for higher workload.

  3. Great Place to Learn and work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TA I Claims Adjuster in Lakeland, FL
    Current Employee - TA I Claims Adjuster in Lakeland, FL

    I have been working at GEICO full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    GREAT POSITIVE ATMOSPHERE......THE PAY IS GOOD....AND PROFIT SHARING BONUS.
    - Only works best if you live in LAKELAND.
    - Pay for your licencing and paid training.

    Cons

    They do give you high workload and high expectations.
    - They pay less than other insurance companies and more work.
    - you can get managers that help you and some can hurt your chances of promoting.
    - Don't Miss Work have to be above 90% in dependability or they will work at terminating you.

    Advice to Management

    Get a back Bone!!! They wont fight for the team.

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  5. Wonderful, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, career advancement, promote from within

    Cons

    This particular location has parking/capacity issues, very rigid PTO policies

  6. Helpful (3)

    Really great experience. Geico makes it fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Tucson, AZ
    Current Employee - Customer Service Representative II in Tucson, AZ

    I have been working at GEICO

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great support and management. Train you on everything and pay for your licensing. Work really hard to get you to succeed and promoted.

    Cons

    Busy call center atmosphere. You get 17-18 calls monitored monthly and if you miss 2 then you are considered failing. Calls harshly monitored, you can fail an entire call for the slightest thing.

    Advice to Management

    Make sure all trainers have the same, correct information. Calibrate more often, especially with updates/changes

  7. Claims Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative in Macon, GA
    Current Employee - Claims Service Representative in Macon, GA

    I have been working at GEICO (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, good pay, my supervisor tries to help us succeed

    Cons

    Your voice is Not always heard

    Advice to Management

    Take employees thoughts into consideration instead of dismissing them.

  8. All or nothing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Coralville, IA
    Former Employee - Customer Service Representative in Coralville, IA

    I worked at GEICO full-time

    Negative Outlook
    Negative Outlook

    Pros

    Nice work environment. Co workers are nice. Management easily likeable. A lot of benefits to go around for everyone.

    Cons

    Steady volume of calls. Structure does not support creativity. Very dog eat dog mentality. Low key blackmailing employees out the door.

  9. GEICO is a grreat stepping stone for those people wanting to enter the Corporate World!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II in Coralville, IA
    Former Employee - Customer Service Representative II in Coralville, IA

    I worked at GEICO full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *People
    *Benefits
    *Opportunities
    *Training (You can never be over-trained)

    GEICO is simply one of the best companies I have worked for and they truly do love their employees. If they did not care about their people, then why invest $30,0000 and more into them?

    Cons

    My experience with GEICO was rough because I realized I was not cut out for a corporate job nor could I sit still for more than an 8 hour shift. I am someone who has to be up at it wherever I go.

    As my managers knew, I was never fond of micromanagement but now I know why they do it. GEICO is a company focused on numbers and they hire people who they know can get the job done. If you do not enjoy being pushed to your absolute best, then this company isn't for you. But don't think for one second that they won't help get you there (some supervisors were more helpful than others but for the most part, people rocked!).

    Advice to Management

    Make the workplace more enjoyable and less stressful.

  10. Helpful (2)

    Compartmentalized IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Team in Washington, DC
    Current Employee - IT Team in Washington, DC

    I have been working at GEICO

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice People
    Bonuses
    Good benefits
    Warren Buffet
    Stable company
    plenty of Job security

    Cons

    Poor work Culture
    Bureaucracy
    Top Down Management structure
    Too many IT departments
    Stuck in the 1950's
    Not progressive ( No tele work)

    Advice to Management

    Please allow us to be adults. Dare to become a more progressive environment by fostering accountability and growth! Give us a break with this dependability non-sense. Nobody is a robot.

  11. High Expectations, High Workload Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Company Vehicle, Profit Sharing, Opportunity to advance by relocation

    Cons

    Workload, Pay, Management, Clientele, Expectations

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