GEICO Reviews

Updated April 20, 2015
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3.1
1,078 Reviews
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Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
732 Ratings

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)

Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Pros and Cons

Employee Reviews

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  1. claims examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative
    Current Employee - Claims Service Representative

    I have been working at GEICO full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Profit sharing. Pay. Benifits. Training. Coworkers and hours.

    Cons

    evil out of touch management. And human resources and ridiculous changes for no reason and too much micro management

    Advice to Management

    Stop micro managing and stop with the unobtainable goals and the lies

  2. Tenured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    money, salary, vacation time, pay

    Cons

    upper management, office politics, managers and above u knowledgable about job functions

    Advice to Management

    Research ideas before you dismiss them or enforce them

  3. Management Trainee

    • Career Opportunities
    Current Employee - Anonymous Employee in Macon, GA
    Current Employee - Anonymous Employee in Macon, GA

    I have been working at GEICO

    Pros

    Seems like a good company to work for.

    Cons

    They do not give good directions for taking the test. It is so confusing.

    Advice to Management

    Give a better explanation for taking the test and more people will pass it.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Very high, almost unrealistic, expectations with very little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Tucson, AZ
    Former Employee - Management in Tucson, AZ

    I worked at GEICO

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay, great co-workers, decent benefits (especially profit sharing)

    Cons

    Very micromanaging, expect unrealistic performance from employees at all levels, conservative culture that is quick to fire those who don't fit in, outdated offices and facilities

    Advice to Management

    Care as much about employees as you do about customers, and perhaps turnover will not be so high

  6. Helpful (1)

    Worst place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Macon, GA
    Former Employee - Customer Service Representative in Macon, GA

    I worked at GEICO

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay and
    Profit Sharing that's it

    Cons

    Inconsistency in training
    dishonesty in the office
    misleading and mistreatment of employees
    lack of dependability of systems
    Promotions and raises based on who you know or sleeping with
    So many metrics to meet that its impossible to do

    Advice to Management

    All of the managers in the customer service dept should resign. There should be a complete overhaul and restructuring of this dept before it falls apart. More and more people are quitting like myself and it's only going to get worst because more businesses are becoming more competitive with pay and benefits and you will most likely lose 50% of your new hires within a year if things do not change.

  7. Helpful (2)

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjuster in San Diego, CA
    Current Employee - Adjuster in San Diego, CA

    I have been working at GEICO

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay is the only pro

    Cons

    Ridiculous workload, micromanagement, constantly changing priorities, management has lost touch with reality

    Advice to Management

    Come down to reality

  8. Helpful (3)

    Horrible, horrible micromanagement company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in San Diego, CA
    Former Employee - Insurance Agent in San Diego, CA

    I worked at GEICO full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay, great benefits, and overall, nice co-workers (not management).

    Cons

    Very depressing atmosphere, despite the "benefits" they hammer into you during training. Call monitoring is random and promotions are based on those randomly selected calls. Some of the mistakes you'll make aren't even taught in training, and when you make a certain amount of these minor mistakes, you start making less money than your peers who make the same, if not more, mistakes as you. Everything is randomized and the hours are awful. This is a typical drone job.

    Advice to Management

    Especially the San Diego offices, explore ways to alleviate the ridiculously high turnover rate.

  9. Micro Managing Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GEICO Sales Representative in Amherst, NY
    Former Employee - GEICO Sales Representative in Amherst, NY

    I worked at GEICO

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    no ceiling on commission. 401k matching.

    Cons

    They regulate - to the second - how much time you have spent in the bathroom, on lunch, off the phone etc. Top salesmen are robots that take all OT possible to get top comission. Bonuses/commission are not based off what you sell but where you are in relation to all others. You are treated like you are 5.

  10. Helpful (1)

    Great relationships built but management shows favortism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GEICO Sales Representative in Indianapolis, IN
    Former Employee - GEICO Sales Representative in Indianapolis, IN

    I worked at GEICO

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay and the ability to get profit sharing is about the best thing. You also get chances to volunteer.

    Cons

    Unless you are a top seller or a friend of a supervisor, dont expect to move up. Top management and supervisors show rampid favortism and you can be fired or put on warning for a single occurence, while other employees abuse attendance issues. Supervisors come and go as they please and they are allowed to handpick their teams to beef up their numbers. Pick another place to work unless you want a short term job. If you are new, dont expect to bonus either. They take away policies based on cooked up attrition numbers.

    Advice to Management

    Police your mamagers and supervisors. Training for workplace ethics needs to be followed by management too. If you have an open door policy then allow your agents to come talk to you...instead of hiding behind the people under your pay grade that fire whistle blowers

  11. Helpful (1)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Profit Sharing
    Good benefits
    Get on the good side of management or be in a protected class and you will go far.

    Cons

    No longer care about employees. Bottom line is how much money they can make. Too much emphasis is emphasis is put on classroom education.

    Advice to Management

    Just because you have a degree DOES NOT mean you make a good manager. Too many managers and above have no idea of what the job entails or could complete the job requirements of their associates. They are completely out of touch with reality.

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