GEICO

  www.geico.com
  www.geico.com

GEICO Reviews

Updated December 22, 2014
Updated December 22, 2014
915 Reviews
3.0
915 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
633 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)


Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Good place to start, but many management pitfalls.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Chevy Chase, MD
    Former Employee - Business Analyst in Chevy Chase, MD

    I worked at GEICO full-time (more than 3 years)

    Pros

    This was a great place to jump start my career and I was lucky to have a manager who really cared about helping me work towards my goals. I knew what skills I wanted to work on and asked for those opportunities to develop them.

    Cons

    There are not enough resources to cover the amount of work they want to get done. Regardless if you're on the business front or on IT, there is an obvious shortage of human capital. In my experience, you don't get compensated for overtime- you're expected to just do it. Because of this, everyone is stretched very thin, become irritated, and hence, teamwork and camaraderie suffers. This is frustrating yet understandable; why would you want to help someone out when you're neck deep in your own mountain of work?

    The office also needs a serious facelift. It still feels like a 1960s office, without the wide open space. I'd be embarrassed to show outsiders what this office looks like.

    Advice to ManagementAdvice

    Offer more competitive salaries to retain good human capital. Add some more perks to the office- why isn't at least free coffee available?

    Hire enough people to meet your plan needs. Overworking your employees without adequate compensation is the quickest way to lose your talent.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good benefits, decent pay, management can be a bit clueless at times. Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Damage Field Adjuster in Louisville, KY
    Current Employee - Auto Damage Field Adjuster in Louisville, KY

    I have been working at GEICO

    Pros

    Company vehicle, work outside, decent pay and benefits. Lots of opportunity for advancement and travel.

    Cons

    You are judged by your numbers and nothing else. Upper management only cares about their number and they will do anything to get it.

    Advice to ManagementAdvice

    Listen to the people on the front lines. Don't pass judgment until you have talked everything over. You don't always know what is best and looking at reports on a computer screen won't ever give you the whole picture.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Money ok,,,,, Too much micromanagement...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    The money is great... Over time Great. Overall company values when you get on great .... people you work withe are great .. do not have to work holidays if enough people volunteer

    Cons

    processes can be outdated.
    change is the only constant
    performance based company- educations doesn't matter ..
    only worried about number too much micromanagement

    Advice to ManagementAdvice

    Listen to your employees concerns

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Unrealistic Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geico Customer Service Representative in San Diego, CA
    Former Employee - Geico Customer Service Representative in San Diego, CA

    I worked at GEICO full-time (less than an year)

    Pros

    Salary, room for growth if you make the right friends. Training is definitely the best part.

    Cons

    Belittled by customers 40 hours a week. Management expects perfection even when situations are always different and have extenuating facts. Very vague sets of rules since like I said every situation is different.

    Advice to ManagementAdvice

    Listen to calls in context, realize that the customer is not always right.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    horrible, they want you to become a robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Poway, CA
    Former Employee - Customer Service Representative in Poway, CA

    I worked at GEICO

    Pros

    good pay, benefits, and treat educated employees different

    Cons

    the metric system you are graded on, bad management. live eat sleep geico,

    Advice to ManagementAdvice

    Lose the metrics,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Insurance Claims Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Claims Representative in Buffalo, NY
    Former Employee - Insurance Claims Representative in Buffalo, NY

    I worked at GEICO

    Pros

    This company trains well and promises you the world.

    Cons

    This company has massive turnover as the promises during your training never come to fruition.

    Advice to ManagementAdvice

    Do not make promises and guarantees that you are no willing to uphold.

    Give employees a chance to prove themselves before a nameless, faceless executive calls you to a small office and fires you because you have missed 4 hours more than the company is satisfied with due to a medical emergency. Especially when documentation was given with full explanation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TA2 Claims Adjuster
    Current Employee - TA2 Claims Adjuster

    I have been working at GEICO

    Pros

    There is a lot of opportunities to advance.

    Cons

    Everything you do will be micromanaged.

    Advice to ManagementAdvice

    In order to grow you have to have happy employees not only happy customers. Being the low cost provider helps money in pockets...just not our pockets.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Macon, GA
    Former Employee - Customer Service Representative in Macon, GA

    I worked at GEICO

    Pros

    Great Training
    Great Pay
    Great Benefits
    Many different work hours
    Career oriented

    Cons

    Stuck in a cubicle for 8 hours
    Limited Breaks

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    High pressure environment with good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Macon, GA
    Current Employee - Claims Adjuster in Macon, GA

    I have been working at GEICO full-time (more than 8 years)

    Pros

    Good benefit package.

    Cons

    Stress and the unspoken assumption you will work well beyond your scheduled time.

    Advice to ManagementAdvice

    Slow down, the money will be there.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    They want you to have no life except GEICO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Getzville, NY
    Former Employee - Customer Service Representative in Getzville, NY

    I worked at GEICO full-time (more than an year)

    Pros

    Average starting wage for the area was better than average

    Cons

    VERY STRICT NIT PICKY YOU WILL GET WRITTEN UP FOR MINOR PETTY THINGS

    Advice to ManagementAdvice

    Understand people are humans and not robots

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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