GEICO

  www.geico.com
  www.geico.com

GEICO Reviews

Updated December 16, 2014
Updated December 16, 2014
913 Reviews
3.0
913 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
632 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)


Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hell on Earth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    It's a paycheck and you get health benefits

    Cons

    Micro management, no bonuses, horrible work hours.

    Advice to ManagementAdvice

    Treat people with respect and dignity

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    It began well for my entry level position 10 years ago but has worsened with the years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bodily Injury Adjuster in Poway, CA
    Current Employee - Bodily Injury Adjuster in Poway, CA

    I have been working at GEICO full-time (more than 8 years)

    Pros

    Profit sharing, pay, benefits, gym

    Cons

    Unrealistic expectations, micro managing, no work/life balance, high stress, most my my department (Claims BI) is in antidepressant/anxiety medication.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 5 people found this helpful  

    You're Just A Number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Poway, CA
    Current Employee - Supervisor in Poway, CA

    I have been working at GEICO full-time (more than 3 years)

    Pros

    -Great peers and I like the majority of people I supervise
    -Decent benefits
    -Very stable and well known company
    -No lay offs unless you cannot perform
    -Career development and paths for advancement if you put in the work
    -Promote from within culture
    -Great support for newly hired employees
    -Good pay if you don't have a college education

    Cons

    -No stable scheduling. As an insurance agent you won't get M-F for at least 5 years unless you're a top performer, you'll get anything you want. As a supervisor, expect having split days off until you're there for 10 years.
    -Extremely micromanaged, my director/manager yell and me to yell at my associates for using time to go to the restroom/taking a few minutes extra on a break or lunch.
    -Goals are constantly and dramatically raised with little or no time to prepare my team or associates.
    -Once you're a supervisor, really no place to go since manager is selling your soul to the company.
    -Underpaid for the amount of work done. As a supervisor you run a team of at least 10 associates and do as much work as people who are managers in other companies. The worst part is maintaining associates HR issues with leave and chasing down your associates to come to work today.
    -Lack of appreciation for associates and supervisors. Managers and Directors create a work environment where success and accomplishments are expected and not celebrated. Company culture that constantly focuses on what you're doing wrong and not doing enough. Complete lack of positive reinforcement and even when you are doing well, it's not enough.
    -An illusion of a "meritocracy" where people are promoted based on qualifications. Directors know who they want as supervisors and managers and only hold interviews to make the selection process seem like a competition.
    -The company is extremely cheap considering they made $20 billion in 2013. When we get free coffee in the department, it is celebrated like Christmas. Good luck trying to get some pens, paper, or a decent keyboard for your computer. You'll have to buy that on your own.

    Advice to ManagementAdvice

    GEICO used to be a fun place to work. I used to be the number one promoter of all things GEICO when I was hired. We seemed to have lost our ways with people in management who forgot that having a happy workforce leads to a prosperous company. There is so much talent in the company that dreads work and gets burned out. We need to refocus on making work a fun place to be and not a grind. I wish this company the best.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    I was just a person behind a headset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Macon, GA
    Former Employee - Customer Service Representative in Macon, GA

    I worked at GEICO full-time (more than 5 years)

    Pros

    Great benefits and pay yearly

    Cons

    Geico isn't family oriented, they could care less about your well being or your family. Supervisors stick together with managers even to lie or make themselves look good.

    Advice to ManagementAdvice

    Get to know your employees and their family life we are all human and not computers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good for the younger crowds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO

    Pros

    Decent pay, great coworker, awesome supervisors. Decent benefits too.

    Cons

    No personal life. Split days off. Working on holidays. Regional managers drinking the geico koolaid. Exhausting job.

    Advice to ManagementAdvice

    Care more about your people. Asking them to work insane hours no matter what, makes for unhappy and unhealthy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GEICO Sales Representative in Woodbury, NY
    Current Employee - GEICO Sales Representative in Woodbury, NY

    I have been working at GEICO full-time (more than 3 years)

    Pros

    good to advance get your feet wet

    Cons

    treats employees like a number training needs to be more discreet.

    Advice to ManagementAdvice

    train more detail for sales.have motivational classes

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Buffalo, NY
    Current Employee - Customer Service Representative in Buffalo, NY

    I have been working at GEICO full-time (less than an year)

    Pros

    co workers, benefits, the pay is great

    Cons

    extremely draining mentally being on the phones, very little time off the phones

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Company is GREAT! Local regions may have a different story to tell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at GEICO full-time (more than an year)

    Pros

    GEICO is a great company that has really great opportunity at a national level. Great benefits. The executive management is great at what the do and really understands how to drive growth and associate morale. GEICO will continue to be the fastest growing auto insurer because overall they are great at underwriting, selling, paying claims and retaining customers. I really wish I could make myself get behind management...

    Cons

    Horrible schedules, poor morale, and negative attitudes (really drives the nail in the coffin) Pay is bad for the stress and level of competency required for the job. The department level managers are a different story than the executives. Selfishness and numbers are the sole focus rather than collaboration and long term implementation. Quick hit changes for instant gratification is expected but unrealistic. Other departments do well but not service.

    Advice to ManagementAdvice

    Make better scheduling and trust your team. We are humans and we want to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    This job is more trouble than its worth. Don't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GEICO Sales Representative in Fredericksburg, VA
    Current Employee - GEICO Sales Representative in Fredericksburg, VA

    I have been working at GEICO full-time (more than an year)

    Pros

    9-5 good benefits credible and established company.

    Cons

    Aweful pressure to perform. They are even so bold as to threaten separation to get you to perform higher. So aweful

    Advice to ManagementAdvice

    Please be an adult and inspire your team members with means other than threats of termination.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Auto Damage Appraiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO full-time (more than 3 years)

    Pros

    -benefits first day on the job
    -good training
    -nice 401k plan

    Cons

    -management focused on metrics
    -bottom dollar company that would nickel and dime all stakeholders

    Advice to ManagementAdvice

    tone down on the matrix for performance, the goal setting theory are becoming impossible

    Doesn't Recommend
    Disapproves of CEO

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