GEICO Reviews

Updated September 29, 2014
Updated September 29, 2014
840 Reviews
3.1
840 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
590 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 197 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 96 reviews)


Cons
  • When originally hired shift made for difficult work life balance (in 25 reviews)

  • Outdated claims systems and equipment, only reasoning that is given is "low cost provider" (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    People their are weird

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Imaging Specialist  in  Fredericksburg, VA
    Current Employee - Imaging Specialist in Fredericksburg, VA

    I have been working at GEICO full-time for less than a year

    Pros

    Different opportunities. Great for students or recent graduates.

    Cons

    Different opportunities if your supervisor Let you move to another department for advancement.

    Advice to ManagementAdvice

    Don't take someone moving up in the company so personal. A certain supervisor in the NPMC hates when a person leaves her team.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    an OK stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Macon, GA
    Current Employee - Customer Service Representative II in Macon, GA

    I have been working at GEICO part-time for more than 3 years

    Pros

    Your co-workers definitely make the job better to deal with and there is also something fun planned to do in your department.

    Cons

    PAY to WORK LOAD is bad. GEICO should definitely pay more for all the work you have to do. This job is for someone with thick skin. You basically have to deal angry customers all day because of GEICO changing their rates or pxssing policy holders off in some other type of way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Great at first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    Great pay and benefits and training

    Cons

    You can work really hard and get great stats and still never be promoted

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Macon, GA
    Current Employee - Anonymous Employee in Macon, GA

    I have been working at GEICO full-time

    Pros

    GEICO really knows what to do if they want you to work for them. They pay most people more than they could find elsewhere with their skillset, they're really good at aligning people to a job they will excel at and they also have pretty good options for upward mobility.

    Cons

    My experience has been that if the company wants you in a particular position, they're likely to keep you there. Many people feel as if they'll never amount to anything and it's commonly spoken how much hatred their is to being attached to a phone all day (for phone positions, obviously).

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company fast advancement if you work hard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Lakeland, FL
    Current Employee - Customer Service Representative in Lakeland, FL

    I have been working at GEICO full-time for more than a year

    Pros

    Benefits, and opportunity for advancement, tuition reimbursement, job security, if you work hard and don't get wrapped up in some of the bad attitudes of some employees you can go very very far in this company

    Cons

    Sometimes management does not tell associates whats going on till it's been implemented and it's confusing

    Advice to ManagementAdvice

    More hiring from within, please start informing employees sooner than the day a procedure is implemented

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO full-time for more than 5 years

    Pros

    Good Co-workers, company with a heart, when one associate lost her parents and had to take care of her younger siblings, Geico had a raffle and raised money to help her pay for the funeral cost.
    Good benefits and good profit sharing.

    Cons

    Very strict with dress code

    Advice to ManagementAdvice

    Keep doing what your doing and keep listen to the focus groups.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    "Great JOB"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    Good company culture, great opportunties for advancement!

    Cons

    SALARY COULD BE MORE, BUT O WELL.

    Recommends
    Approves of CEO
  9.  

    Great People, Deceptive Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Summer Intern  in  Fredericksburg, VA
    Current Employee - Summer Intern in Fredericksburg, VA

    I have been working at GEICO as an intern for less than a year

    Pros

    Profit Sharing - averaging a 21.5% bonus per year is no joke. Makes up for lower base salary.
    People are friendly and always willing to help.
    Promote from within and based on merit, not tenure.

    Cons

    Can bring poor work-life balance.

    Advice to ManagementAdvice

    Market profit sharing more. This will bring in better candidates who are turned away by the apparent low compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ERS Dispatcher  in  Macon, GA
    Current Employee - ERS Dispatcher in Macon, GA

    I have been working at GEICO full-time for less than a year

    Pros

    geico has tons of opportunities of advancement and people in supervisory roles eager to help you succeed

    Cons

    equipment is outdated, Higher call volume than I would like

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Terrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA

    I worked at GEICO full-time for more than 3 years

    Pros

    Good pay, profit sharing, great coworkers, challenging work, good licensing instructors

    Cons

    EXTREME micromanaging, nepotism from all corners, constantly changing goals, horrible time off policy, lack of incentive to stay, lack of promotional opportunities,

    Advice to ManagementAdvice

    Less micromanaging, more treating the employees like humans and not herding them around, constantly changing goals and making it seem that unless they produce high numbers, they are nothing but cattle. The profit sharing is nice but it's just a small drop in the bucket when compared to how awful they can make you feel for making one mistake and how terrible senior management can be at communicating changes until the very last minute.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Worked for GEICO? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.