GEICO Reviews in Washington, DC

Updated September 15, 2014
Updated September 15, 2014
830 Reviews
3.1
830 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
583 Ratings

Review Highlights

Pros
  • The benefits are very good with the best thing being the profit sharing (in 180 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 84 reviews)


Cons
  • Outdated claims systems and equipment, only reasoning that is given is "low cost provider" (in 23 reviews)

  • Had a long commute to the city where the call center was located (in 47 reviews)

More Highlights

158 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Fredericksburg, VA
    Former Employee - Intern in Fredericksburg, VA

    I worked at GEICO as an intern for less than a year

    Pros

    Great place to work, great benefits, some decent management

    Cons

    Slave hours, sometimes crack the whip. They just expect a ton of hard work. It's a call center, so not that great.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Snr Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Washington, DC
    Former Employee - Senior Analyst in Washington, DC

    I worked at GEICO full-time for more than 5 years

    Pros

    Flexible work hours, good profit-sharing benefit

    Cons

    Management need trained people, need a different corporate culture

    Advice to ManagementAdvice

    Impartial and wise, less nepotism.

    Recommends
    No opinion of CEO
  3.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Fredericksburg, VA
    Former Employee - Customer Service Representative in Fredericksburg, VA

    I worked at GEICO full-time for more than 8 years

    Pros

    Benefits and availability to move around inside the company. Vacation time. Fmla. Getting experience in multiple fields.

    Cons

    Very to the book. No room for failure. Must be on time. Goal oriented. Not very stable workforce.

    Advice to ManagementAdvice

    Treat all the same

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Commercials For A Great Laugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Washington, DC
    Current Employee - Intern in Washington, DC

    I have been working at GEICO as an intern for less than a year

    Pros

    I just love their commercials. They always make me laugh out loud. It also makes work a lot more fun, because we can laugh about how funny the commercials were last night.

    Cons

    Sometimes we get so caught up in laughter that we forget to do our jobs. But, that's OK because our manager is also laughing too.

    Advice to ManagementAdvice

    Please stop making us laugh so hard with those crazy commercials. Ha ha!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Moderate expectations of employees with opportunities to excel with an outstanding work ethic and creative ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Modeling Analyst II  in  Chevy Chase, MD
    Current Employee - Product Modeling Analyst II in Chevy Chase, MD

    I have been working at GEICO full-time for less than a year

    Pros

    Decent health care, good profit sharing, and OK time off, good sick and personal time policies. Lots of opportunities to learn and move within the company.

    Cons

    Pay is not spectacular, building is old and crappy, dress code is outdated for analysts, and a number of your coworkers will be pretty dumb.

    Advice to ManagementAdvice

    Improve the cons above.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Solid position but high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative  in  Fredericksburg, VA
    Current Employee - Claims Service Representative in Fredericksburg, VA

    I have been working at GEICO full-time for more than 3 years

    Pros

    Where I live, there are very few companies offering entry-level positions with comparable pay and benefits. There is plenty of room for advancement, tuition reimbursement, and profit sharing.

    Cons

    Typical call center environment. Many people aren't cut out for this type of work and thus burn out quickly, leading to high turnover. As a result, call volumes tend to remain high and it can be taxing not having a moment between calls to decompress. This is my experience with claims, as the caller will likely be more stressed out than usual, but I imagine it is similar in other phone positions at the company.

    Advice to ManagementAdvice

    Staff more adequately for evening shifts. Call volume spikes significantly when most teams leave at 4:30 and continue to rise as other teams drop off. Wouldn't hurt to have a bit more people taking calls at that time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A terrible place to work, employees are overworked and always stressed. THERE IS NO WORK-LIFE BALANCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Development Program, Claims  in  Fredericksburg, VA
    Former Employee - Management Development Program, Claims in Fredericksburg, VA

    I worked at GEICO full-time for less than a year

    Pros

    Good benefits, opportunity for career growth and movement within company. The Management Development Program has a fun community feel and a good place to make friends.

    Cons

    The environment is a difficult one to work in as people are very overworked, overwhelmed and stressed out. It is hard to get time off, and the job is nothing like the training that you receive. It is nearly impossible to complete the job duties in the given work day, so overtime is necessary to complete tasks, but no compensation is given for working early, late or on weekends. You are confined to a small cubicle and tied to your phone and cant leave your desk without permission. THERE IS NO WORK-LIFE BALANCE, its all work, work, work. Good luck if you have a family, because you won't see them as much time as you have to be in the office.

    Advice to ManagementAdvice

    Listen to employees and don't treat them like a claims factory, trying to maximize the number of claims per associate. Stop focusing on quantity rather than quality. Employees are people, not just numbers. Treat them like people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great People, Deceptive Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Summer Intern  in  Fredericksburg, VA
    Current Employee - Summer Intern in Fredericksburg, VA

    I have been working at GEICO as an intern for less than a year

    Pros

    Profit Sharing - averaging a 21.5% bonus per year is no joke. Makes up for lower base salary.
    People are friendly and always willing to help.
    Promote from within and based on merit, not tenure.

    Cons

    Can bring poor work-life balance.

    Advice to ManagementAdvice

    Market profit sharing more. This will bring in better candidates who are turned away by the apparent low compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Too much stress..culture of intimidation. Workload impossible to keep up with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative  in  Fredericksburg, VA
    Current Employee - Claims Service Representative in Fredericksburg, VA

    I have been working at GEICO full-time for more than 10 years

    Pros

    I like getting a pay check every 2 weeks. Decent benefits.

    Cons

    The workload is abusive. Impossible to keep up with. They are constantly making new rules that create even more stress. They claim to have an open door policy, but that is far from the truth. They don't want to hear it. Their attitude is do your job and keep your mouth shut. There's the door if you don't like it. All they care about is their growth, customer survey results, and standing with JD Power associates. I agree those are all important, but instead of having enough employees so that the job can get done without stressing everybody out to the absolute max, they just crack the whip harder if they don't see the results they want. The turnover is extremely high..yet they claim to be one of the best companies to work for. Everybody there is miserable.They don't care about their employees at all. Not one bit. Do your job, don't get behind, keep your mouth shut and pretend you're happy.

    Advice to ManagementAdvice

    This is almost certainly a waste of time because upper management doesn't care what their employees think. But here it goes anyway: You people think that by feeding us and "rewarding" us with trinkets you're improving morale.You think that people like me who comment on these websites about the company are just negative and disgruntled. WAKE UP. The little minions you have that scramble around and kiss up to you are just pretending because they want to get ahead. I would estimate that 85% to 95% of the employees HATE working for GEICO.
    It's because you people stress us out. Let up on some of the pressure and hire enough people for every department. Stop the favoritism and really treat everybody fairly like you claim to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Stable and decent company, boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Senior Program Analyst  in  Washington, DC
    Current Employee - Senior Program Analyst in Washington, DC

    I have been working at GEICO full-time for less than a year

    Pros

    You pretty much can retire here if you decide to carry all the way

    Cons

    Pay is not good. No short term disability benefits. No vacation in first 6 months of employment. Boring.

    Advice to ManagementAdvice

    Focus less on working hours of employees, and more on productivity

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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