GENBAND Reviews

Updated September 25, 2014
Updated September 25, 2014
51 Reviews
2.9
51 Reviews
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David Walsh
10 Ratings

Review Highlights

Pros
  • Pay and benefits and technical talent around you are positive (in 3 reviews)

  • Good pay and benefits, good executive management (in 4 reviews)


Cons
  • Senior management prides themselves of managing by metrics (in 4 reviews)

  • This is largely an effort to squeeze cost from the product line (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND

    Pros

    Great people at lower and mid-levels.

    Cons

    Too much emphasis and growth at leadership level and no recognition of the lower and mid-level employees. There are a certain number of Performance Levels, so management has to decide who gets what level and meeting those numbers instead of giving what employees deserve. Also, the annual Executive Leadership trips are WAY too extravagant. The last trip was to Bora Bora, however, there is no consistent bonus for line employees. Unless you were part of the Nortel acquisition, the tenure of a normal employee is maximum 2 years. ALOT of turnover in the mid level arenas.

    Advice to ManagementAdvice

    Get a grip about the actuality of the company concerning its direction and longevity. David Walsh has no committment to the company and will sell at the first possible opportunity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Small time company because of big time CEO ego

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND full-time

    Pros

    this company had possibilities and did show growth for several years. There are some very good people there.

    Cons

    Entire culture is driven by ego of its CEO and all employees cater and kow tow to him. It is a sick environment and the culture is as close to a dictatorship as it can be The company has underperformed recently and apparently has no answers to remedy its plight

    every employee is aware of the fickleness of the CEO and just tires to keep their heads down and stay out of his cross hairs.

    Advice to ManagementAdvice

    Get a new CEO.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Absolutely one of the worst companies to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Frisco, TX
    Former Employee - Finance in Frisco, TX

    I worked at GENBAND full-time (more than 3 years)

    Pros

    Lavish parties and vacations for senior management
    Senior executives get lots of perks

    Cons

    Company has never met its targets yet continues to lavish executives with perks
    CEO is a nice person but incredibly arrogant and never misses an opportunity to self promote
    The strategy for the company is to expand to drive growth and then slash quickly when that fails

    Advice to ManagementAdvice

    When you are not hitting your targets cancel the Bora Bora trips and have your management meetings in a hotel conference room somewhere in Frisco
    Stop pretending that you are the next big thing; Your business has shrunk every year for the past five years.. you just masked it with acquisitions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Mis management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support in Ottawa, ON (Canada)
    Current Employee - Product Support in Ottawa, ON (Canada)

    I have been working at GENBAND full-time (more than an year)

    Pros

    Genband bought out Nortel's VoIP unit and Salaries are same as Nortel's

    Cons

    They keep laying off people since taking over Nortel when the return on investment does not meet a target.

    Advice to ManagementAdvice

    Smart up and keep the best people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Paid well from Nortel days but works employees to the bone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Frisco, TX
    Former Employee - Sales in Frisco, TX

    I worked at GENBAND full-time (more than an year)

    Pros

    Pay was very good but that was carried over from Nortel
    Great working level people

    Cons

    Moved from a 400 to 2200 employee company but did not change many of the processes so logic was to go figure it out yourself.
    Work load was crazy with 70+ hour work weeks and was getting worse
    Could not move the Network Transformation past the Tier 3 market with little competition

    Advice to ManagementAdvice

    Listen to your employees and take action from the most experienced and not on market trends
    Try "Undercover Boss"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very Difficult Work Enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time (more than 8 years)

    Pros

    Genband customers and fellow employees

    Cons

    1) Growth through acquisition of companies with marginal profitability followed by judicious layoffs to maintain overall financials of Genband: job insecurity and turnover.

    Advice to ManagementAdvice

    1) Reduce discretionary spending on lavish off site meetings like Bora Bora and the session this year in Scottsdale as this directly impacts the bottom line (2) Encourage sales and product dev. to promote non-proprietary solutions (3) Improve employee retention with emphasis on customer-facing roles (4) Refresh management positions with candidates having non-Nortel backgrounds (5) flatten the organization through elimination of unecessary management levels (6) All of these behaviors must be driven from the top!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Typical modern day IT Sweatshop, Brutal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Development in Ottawa, ON (Canada)
    Former Employee - Software Development in Ottawa, ON (Canada)

    I worked at GENBAND

    Pros

    Pay and benefits and technical talent around you are positive. There are lots of great people trying to succeed at the lower levels.

    Cons

    Sweatshop, extremely political environment. Very short sighted management team and direction. Direction and vision are unclear and therefore impossible to implement efficiently. Staff reductions are frequent and all management practices are "territorial" and guarded. There is no spirit of honest teamwork to all move in the same direction together. Management is old school fear based and nothing at all is progressive or innovative.

    Advice to ManagementAdvice

    Your success will be directly tied to the positive motivation of the people that do the work. If you treat your employees great, they will do great work for you. There is no longer loyalty by default in this industry. You must engage and empower your employees in a positive manner. Get rid of old school fear based management philosophies and modernize your management team and style with professionals that know how to manage (not just whomever promoted to be managers and directors). Management and Leadership is a skill and talent that is sorely lacking at Genband.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Lack of Competence in MGR and VP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Finance in Frisco, TX
    Former Employee - Finance in Frisco, TX

    I worked at GENBAND

    Pros

    People that were not VP/Director level roles, personalities were really a pleasure to work with

    Cons

    - Lack of recognition for working 60 hours plus
    - FP&A Manager had no technical aspect or grasp of systems used in order to perform financial results to senior leadership
    - TOO Many Frito people... the "I'll hire you if you get a good job down the line" was ever present in the Finance department
    - Senior management was very stand offish, never related to people actually doing the work

    Advice to ManagementAdvice

    Get a grip and realize that GENBAND is not as big as you think in the industry... stop spending money on Golf tournaments that do little or no good to the people that actual make the wheel go round... and finally... BORA BORA... really

    Doesn't Recommend
    Disapproves of CEO
  10.  

    No opportunity for promotion or growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at GENBAND full-time (more than 8 years)

    Pros

    a good work life balance

    Cons

    No opportunity for growth unless well connected with personal contacts with Sr management

    Advice to ManagementAdvice

    People who want to grow career are looking outside the company due to frustration with lack of potential internal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Land of the pointing fingers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Frisco, TX
    Current Employee - Finance Manager in Frisco, TX

    I have been working at GENBAND full-time (more than an year)

    Pros

    Close to home and retail

    Cons

    The lack of ownership and responsibility managers take. Seen too many staff level employees become the victim of a managers blunder.

    Advice to ManagementAdvice

    Pursue a culture which seeks to problem solve first, not look for something to blame. Its pathetic.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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