GENBAND Reviews

Updated June 24, 2015
62 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
GENBAND President, CEO, & Chairman David Walsh
David Walsh
14 Ratings

Pros
  • There are some very good people there (in 4 reviews)

  • Great people at lower and mid-levels (in 3 reviews)

Cons
  • This is largely an effort to squeeze cost from the product line (in 3 reviews)

  • You can easily do GENBAND 24/7 if you'd like but it's not demanded or required for you to be a success (in 3 reviews)

More Pros and Cons

62 Employee Reviews

Sort: Popular Rating Date
  1. High stress environment which was more about quantity than quality.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Engineer in Ottawa, ON (Canada)
    Former Employee - Support Engineer in Ottawa, ON (Canada)

    I worked at GENBAND full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people were nice. Good communication between support teams. Lots of parking space. Well equipped.

    Cons

    Pay a bit unfair. Gosh stress job. High learning curve. Many people seemed on the verge of a burnout. Metrics metrics metrics. Disconnect between upper management and others. Received a lot of greif when leaving.

    Advice to Management

    Get more people and invest more in training. People would be more efficient that way. lay of the metrics, they do more harm than good.


  2. Systems Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Designer in Plano, TX
    Current Employee - Senior Designer in Plano, TX

    I have been working at GENBAND full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits. Ability to work from home as needed.

    Cons

    Can get pidgeon-holed in job function.

    Advice to Management

    Be more attuned to worker's desired career path.


  3. Helpful (2)

    Sr Technical Support Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Genband takes lead in VoIP NGN solution.

    Cons

    Genband kept laying off employees and struggle with revenue.

    Advice to Management

    Genband must keep the core value.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Solid organization currently reinventing itself.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    An amazing group of talented and knowledgeable professionals that really embrace collaboration on a global scale. People really do respect their coworkers here. Individuals and teams definitely get recognized for their contributions to the company. Also, over the past few years, the Global Day of Service, which the company coordinates with all employees across the globe, enables and encourages employees to give back to the communities and organizations in their areas. It's a truly awesome endeavor!

    Cons

    While the company is transitioning more a cloud service provider from a product organization, there is visible change that has occurred over the past year and a half. I can understand people feeling uncertain about the business environment, so it takes a certain mindset to focus on the company's goals and take the changes as they come in stride.

    Advice to Management

    Continue to develop the leadership skills of managers, and in effect, be open to employee feedback.


  6. Helpful (3)

    The Place is Falling Apart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits and vacation policies. Some very nice people. Flexible work schedule.

    Cons

    People are leaving in droves. Many long time senior management folks are leaving which is very concerning. If you are considering working here I would think long and hard about it. No leadership.

    Advice to Management

    If something isn't done soon there won't be a company left to worry about.


  7. Generally a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Plano, TX
    Current Employee - Senior Software Engineer in Plano, TX

    I have been working at GENBAND

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company provides a decent work environment considering it's not a very large company.

    Cons

    The number of employees keeps dwindling which means those left behind take on more work.


  8. Helpful (3)

    Change change change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you need a job badly go for it, but don't plan on staying more than 3 years without going mad. They tend to pay reasonable well for the work you actually do and there is little risk they will "go out of business."

    Cons

    Company is filled with mixture of aging Nortel employees (often with 10+ years with company) who simply are unemployable elsewhere, they complain about change and long for the good ole days. Mixed in is sea of new management who rotate in, bring in their folks, make a lot of noise, deliver little and exit while professing great success. This is an overdue private equity investment and the pressure on the CEO to find an exit is at maximum.

    Advice to Management

    I feel their pain. Re-starting a dead technology company is hard (just look at Avaya & Siemens/Unify) even competitors with better technology Sonus/MetaSwitch aren't having the best of fun. Simply put - voice communications has changed and relative value is low and thus market opportunity equally low. Playing CEO for a day, I couldn't figure a path out of the maze and hence why I left. I'm sure there is an exit but the road will undoubtedly be bumpy.


  9. Great products and people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    leading edge technology and great people

    Cons

    None I can think of

    Advice to Management

    Keep it up


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Tester in Indore (India)
    Current Employee - Software Tester in Indore (India)

    I have been working at GENBAND full-time (More than a year)

    Pros

    The work environment is great

    Cons

    there are more work load due to less staff


  11. Product strategy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time (More than 5 years)

    Pros

    Remote employment accepted and global team with many international teams. Some of the new employees are good apart from the inherited nortel team.

    Cons

    Bully-style management across the board. Executive management team members don't respect one another and this causes lack of company direction and products are outdated and only hanging on to maintenance deals. Acquiring companies with outdated technology and merging it all isn't working.

    Advice to Management

    Figure out how to form a team that respects one another and employees. Stop throwing away money on executive expenses and unsuccessful marketing.



Showing 62 of 62 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.