GENBAND

www.genband.com

GENBAND Reviews

Updated December 22, 2014
Updated December 22, 2014
54 Reviews
2.8
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Walsh
11 Ratings

Review Highlights

Pros
  • Pay and benefits and technical talent around you are positive (in 3 reviews)

  • Good pay and benefits, good executive management (in 4 reviews)


Cons
  • Senior management prides themselves of managing by metrics (in 4 reviews)

  • This is largely an effort to squeeze cost from the product line (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Paid well from Nortel days but works employees to the bone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Frisco, TX
    Former Employee - Sales in Frisco, TX

    I worked at GENBAND full-time (more than an year)

    Pros

    Pay was very good but that was carried over from Nortel
    Great working level people

    Cons

    Moved from a 400 to 2200 employee company but did not change many of the processes so logic was to go figure it out yourself.
    Work load was crazy with 70+ hour work weeks and was getting worse
    Could not move the Network Transformation past the Tier 3 market with little competition

    Advice to ManagementAdvice

    Listen to your employees and take action from the most experienced and not on market trends
    Try "Undercover Boss"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    toxic environment-low morale, high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Frisco, TX
    Former Employee - Finance in Frisco, TX

    I worked at GENBAND full-time (more than 3 years)

    Pros

    fitness room in Plano & Frisco, finance has monthly fajita lunch, day off for community service, some great people at the lower levels

    Cons

    no value for individuals, mgmt as a whole lack people skills and decision-making ability, revolving door for workers-good people keep leaving, too many consultants, spending goes unchecked

    Advice to ManagementAdvice

    Focus on getting financially healthier and not just bigger. Curb the spending and compensate your employees based on the co size and market. Flatten the organization-too many layers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Lot of opportunity to learn, little for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at GENBAND

    Pros

    Cutting-edge products
    Senior leadership very knowledgeable re the industry
    Employees and most middle managers professional and pleasure to work with

    Cons

    Salary for non-engineers well-below industry minimum
    Poor work-life balance
    Ostentatious perks to senior leadership even when doing poor job

    Advice to ManagementAdvice

    Recognize that employees are the firm's most valuable asset
    Reduce management expenses (Vail, Palm Beach trips) mgmt; reward employees instead

    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Engineer in Research Triangle Park, NC
    Current Employee - Senior Engineer in Research Triangle Park, NC

    I have been working at GENBAND

    Pros

    Challenging work, great and talented people, and a good place for graduates to get their bearings. With the acquisition of Nortel's CVAS BU, this has given Genband the bulk it needs to be a serios contender in the telecom industry.

    Cons

    More and more R&D work is being sent to non- North American sites. This is largely an effort to squeeze cost from the product line.

    Advice to ManagementAdvice

    Consider incubating more innovation rather than focusing on cost reduction as part of network transformation.

    Approves of CEO
  6.  

    Good Learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer Intern in Plano, TX
    Current Employee - Software Engineer Intern in Plano, TX

    I have been working at GENBAND

    Pros

    Rapidly growing company and still has start up coziness.

    Cons

    Lots of work and some uncertainty.

    Recommends
    Approves of CEO
  7. 3 people found this helpful  

    Lack of Competence in MGR and VP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Finance in Frisco, TX
    Former Employee - Finance in Frisco, TX

    I worked at GENBAND

    Pros

    People that were not VP/Director level roles, personalities were really a pleasure to work with

    Cons

    - Lack of recognition for working 60 hours plus
    - FP&A Manager had no technical aspect or grasp of systems used in order to perform financial results to senior leadership
    - TOO Many Frito people... the "I'll hire you if you get a good job down the line" was ever present in the Finance department
    - Senior management was very stand offish, never related to people actually doing the work

    Advice to ManagementAdvice

    Get a grip and realize that GENBAND is not as big as you think in the industry... stop spending money on Golf tournaments that do little or no good to the people that actual make the wheel go round... and finally... BORA BORA... really

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Encouraging prospects for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at GENBAND

    Pros

    Diversity of products
    Customer satisfaction a key metric
    Clearly defined career paths
    A mix of traditional telecom with new breed of VOIP telephony
    GENBAND Day of Service

    Cons

    Not sure if there's opportunities for advancement within or migration from one career path
    to another
    Some turmoil with integrations of new acquisitions

    Advice to ManagementAdvice

    Foster additional inter-departmental communication, encourage a culture of cooperation across all product lines and marketing areas.

    Recommends
    Approves of CEO
  9.  

    Good money, good benefits, but not a secure job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technical Support Engineer in Durham, NC
    Current Employee - Senior Technical Support Engineer in Durham, NC

    I have been working at GENBAND

    Pros

    Great money and benefits, flexible schedule, work from home

    Cons

    Job security isn't so great.

    Approves of CEO
  10.  

    Nice place to work, if you can keep the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Developer in Plano, TX
    Former Employee - Information Developer in Plano, TX

    I worked at GENBAND

    Pros

    People who survive the layoffs are good-natured, willing to help across department lines, knowledgeable about the products. The company has a bright future with the inheritance of the VoIP business recently acquired from Nortel. The Nortel switch and the GENBAND media gateway should make a powerful combination.

    Cons

    Uncertainties due to all the mergers and acquisitions leaves employees wondering what will happen to their jobs with the next big movement.

    Advice to ManagementAdvice

    Be honest with the employees. When you're about to have a layoff, give the employees some forewarning. This can be done discretely with those targeted for layoff.

    Recommends
    Approves of CEO
  11.  

    A company for those who love to work in telecommunication industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at GENBAND

    Pros

    * well positioned in certain sectors within telecommunication industry.
    * employees are nice and supportive to each other
    * procedures are well documented.
    * there are a few good bosses who take care of those reporting to him. They argument for your pay raise and benefit whenever there is a chance.

    Cons

    * had too many merges and acquisitions.
    * senior management changes *too* frequently (some for only a few month) and it has ripple effect down to individual employees.
    * cash stripped, it's hard to gt approval to buy something, even something small but necessary like a couple of hundred dollars.

    Advice to ManagementAdvice

    * Big churn rate in senior management always makes people nervous.
    * identify groups that did well in terms of engineering and/or sales and reward them accordingly.

    No opinion of CEO

Work at GENBAND? Share Your Experiences

GENBAND

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.