GENBAND Reviews

Updated March 20, 2015
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Employee Reviews

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  1. Encouraging prospects for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at GENBAND

    Pros

    Diversity of products
    Customer satisfaction a key metric
    Clearly defined career paths
    A mix of traditional telecom with new breed of VOIP telephony
    GENBAND Day of Service

    Cons

    Not sure if there's opportunities for advancement within or migration from one career path
    to another
    Some turmoil with integrations of new acquisitions

    Advice to ManagementAdvice

    Foster additional inter-departmental communication, encourage a culture of cooperation across all product lines and marketing areas.

    Recommends
    Approves of CEO
  2. Good money, good benefits, but not a secure job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technical Support Engineer in Durham, NC
    Current Employee - Senior Technical Support Engineer in Durham, NC

    I have been working at GENBAND

    Pros

    Great money and benefits, flexible schedule, work from home

    Cons

    Job security isn't so great.

    Approves of CEO
  3. A company for those who love to work in telecommunication industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at GENBAND

    Pros

    * well positioned in certain sectors within telecommunication industry.
    * employees are nice and supportive to each other
    * procedures are well documented.
    * there are a few good bosses who take care of those reporting to him. They argument for your pay raise and benefit whenever there is a chance.

    Cons

    * had too many merges and acquisitions.
    * senior management changes *too* frequently (some for only a few month) and it has ripple effect down to individual employees.
    * cash stripped, it's hard to gt approval to buy something, even something small but necessary like a couple of hundred dollars.

    Advice to ManagementAdvice

    * Big churn rate in senior management always makes people nervous.
    * identify groups that did well in terms of engineering and/or sales and reward them accordingly.

    No opinion of CEO
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  5. Nice place to work, if you can keep the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Developer in Plano, TX
    Former Employee - Information Developer in Plano, TX

    I worked at GENBAND

    Pros

    People who survive the layoffs are good-natured, willing to help across department lines, knowledgeable about the products. The company has a bright future with the inheritance of the VoIP business recently acquired from Nortel. The Nortel switch and the GENBAND media gateway should make a powerful combination.

    Cons

    Uncertainties due to all the mergers and acquisitions leaves employees wondering what will happen to their jobs with the next big movement.

    Advice to ManagementAdvice

    Be honest with the employees. When you're about to have a layoff, give the employees some forewarning. This can be done discretely with those targeted for layoff.

    Recommends
    Approves of CEO
  6. Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at GENBAND

    Pros

    Plenty of time off when needed. Teams work well together. Resources available to make the project succeed. Taking care of the customers.

    Cons

    Salary is on the lower end. Can get stuck in the same position, making it difficult to move up the ladder.

    Advice to ManagementAdvice

    More communication about promotions and a more complete benefits/salary package.

    Recommends
    Approves of CEO
  7. If you hate process, this is not the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Dallas, TX
    Current Employee - Senior Software Engineer in Dallas, TX

    I have been working at GENBAND

    Pros

    It's a leader in its market, and has room to grow

    Cons

    If you're not working on the core product, you get little attention

    Advice to ManagementAdvice

    Listen to the employees more, and stop hiding behind the process

    Doesn't Recommend
    Disapproves of CEO
  8. Great products and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND

    Pros

    leading edge technology and great people

    Cons

    None I can think of

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Tester in Indore (India)
    Current Employee - Software Tester in Indore (India)

    I have been working at GENBAND full-time (more than a year)

    Pros

    The work environment is great

    Cons

    there are more work load due to less staff

  10. Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Ottawa, ON (Canada)
    Current Employee - Senior Software Engineer in Ottawa, ON (Canada)

    I have been working at GENBAND full-time (more than 10 years)

    Pros

    Innovation and growth are there! Genband is one of the fastest growing Telecom companies. People dedication is at its best. Management is usually very supportive of employee personal growth.

    Cons

    Compensation seems a bit on the low side for high performers. Training still is a pain to access. Time management of research projects sometimes deficient (i.e. either not enough time to complete or way too much)!

    Recommends
    Positive Outlook
    Approves of CEO
  11. Poor leadership and complete lack of unified technical strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Ottawa, ON (Canada)
    Former Employee - Senior Manager in Ottawa, ON (Canada)

    I worked at GENBAND full-time (more than 8 years)

    Pros

    Good people (both native Genband employees as well as the employees acquired); competitive salaries relative to the telecom industry and the region; acceptable work/life balance; decent career growth opportunities

    Cons

    No unified technical strategy; acquisitions made to chase the next shining object; no willingness to take risk; most senior levels are brought in and "old boys club" - risk takers and disturbers aren't welcome in the leadership ranks.

    Advice to ManagementAdvice

    Stop acting like drunken squirrels and focus; get a CTO that knows the industry past 1995; take risks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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