GENEX Services Reviews

Updated July 25, 2015
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2.3
Rating Trends
Recommend to a friend
Approve of CEO
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Peter C. Madeja
61 Ratings

Pros
  • Flexibility ability to work from home (in 16 reviews)

  • flexible hours - that is really all (in 3 reviews)

Cons
  • they ERASE case managers hours to suit their customers-so they get free work from us- I mean 40-50 hours per week they rip us off continuously (in 16 reviews)

  • no work life balance- they suck the life right out of you, company caters to the sales team not the people who earn the money, company values are empty (in 6 reviews)

More Pros and Cons

114 Employee Reviews

Sort: Popular Rating Date
  1. claims developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENEX Services full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    now offering work from home

    Cons

    difficult management, constant changes in job structure


  2. FCM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA

    I worked at GENEX Services

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good bonus plan if you can jump through the unreasonable hoops they have to make bonus.

    Cons

    Poor management. Too many supervisors. Expect you to work 24/7. High caseload. no appreciation of case managers. Billing practices unethical.

    Advice to Management

    If some folks aren't doing their work then talk to them. No reason to badger and bully those who are working hard to get the job done.


  3. NURSE CASE MANAGER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Field Nurse Case Mngt
    Former Employee - RN Field Nurse Case Mngt

    I worked at GENEX Services full-time

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, decent expense reimbursement.

    Cons

    Poor office support, low moral, Poor team environment


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Field case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Case Manager in Dallas, TX
    Current Employee - Field Case Manager in Dallas, TX

    I have been working at GENEX Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great bonus and incentive plans. Fair salary. Work from home. Flexible schedule.

    Cons

    Benefits are not the greatest. But they are very similar to others out there.


  6. Workmans Comp Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Tulsa, OK
    Current Employee - RN Case Manager in Tulsa, OK

    I have been working at GENEX Services full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    You can work from home

    Cons

    Training program I s not good enough

    Advice to Management

    Work on training program


  7. Medical Case Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Whittier, CA
    Current Employee - Anonymous Employee in Whittier, CA

    I have been working at GENEX Services full-time (Less than a year)

    Pros

    good pay work from home freedom to work your schedule

    Cons

    seems it could be organized better.

    Advice to Management

    Proper organized training


  8. Vocational Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vocational Case Manager
    Former Employee - Vocational Case Manager

    I worked at GENEX Services

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay and benefits were great.

    Cons

    Working to much from home, all hours.


  9. Mdical Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at GENEX Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a great company with good supervisors, continuing education opportunities and salary levels are good for this industry.

    Cons

    May have to work late hours and overtime when you would rather not


  10. Registered nurse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Reading, PA
    Former Employee - RN Case Manager in Reading, PA

    I worked at GENEX Services full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    able to create own work flow

    Cons

    No noted issues at this time.

    Advice to Management

    None


  11. Helpful (2)

    Good for the short term

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENEX Services

    Pros

    Autonomy. Able to telecommute. Benefits were fair.

    Cons

    Pressured to see a high volume of clients



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