GMAC-RFC Reviews

Updated February 6, 2015
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17 Employee Reviews

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  1. Good company, down cycle.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contracts Administrator in San Diego, CA
    Former Employee - Contracts Administrator in San Diego, CA

    I worked at GMAC-RFC

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    They supported a balanced work/personal life. One was not looked down on or held back for future opportunities just because one needed a vacation every year or didn't want to work 12 hour days. In fact, 12 hour days were seen as a sign of a problem, and that problem was dealt with.

    Cons

    I was with a satellite office that had an excellent rate of turning foreclosures into homes sold. The corporate office was rather stodgy. Their larger (than San Diego) servicing site in Horsham PA had a time-tested, never-changing way of doing things. Even though we handled the poorer credit loans (thus, more foreclosures) and had a higher turnaround rate, Horsham still looked down on San Diego as renegades.

    Advice to Management

    Go with what works, rather than what's always been done.


  2. Success is elusive and at best temporary.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Minneapolis, MN
    Former Employee - Human Resources in Minneapolis, MN

    I worked at GMAC-RFC

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Being a subsidiary of GMAC has its benefits, both from a total rewards, recognition, and benefits perspective. But this is a company that excelled in another world, prior to the mortgage market meltdown and global economic turmoil. Work - life balance was strongly encouraged and supported.

    Cons

    GMAC-RFC served a niche market that at one point was very profitable. Then the world changed and the company did not change fast enough or move in the right direction. While talking about diversification of its portfolio, the company missed the boat in that it still focused on the sub prime market. The pressures brought about by the sale of GMAC to Cerebus also created turmoil as GMAC sought to consolidate and become more efficient. There were culture clashes and low employee engagement as a result. The people who needed to be retained were either let go or left the company before things got too bad.

    Advice to Management

    Get back to the basics. Either build a culture that people can buy into or divest the business and focus on growth areas.


  3. Great Place to Work? Used to be.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Technology Analyst in Bloomington, MN
    Former Employee - Business Technology Analyst in Bloomington, MN

    I worked at GMAC-RFC

    No opinion of CEO
    No opinion of CEO

    Pros

    Prior to the Mortgage Crisis, RFC was a great place to work. Good Compensation, Great Benefits and Great People. I can't begin to explain the level of talent of the people I worked with. Many smart, creative and innovative individuals. If a company were smart, it would come in and pick up a whole group of the displaced workers.

    Cons

    Since the mortgage credit crisis things are not very good. My entire group was eliminated as part of a re-structuring. Not sure if the company will make it.

    Advice to Management

    Be more proactive if you can. Over the years, RFC was more reactive...not a leader in the industry. More of a fast follower.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Grand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Analyst in Bracknell, England (UK)
    Former Employee - Treasury Analyst in Bracknell, England (UK)

    I worked at GMAC-RFC full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I had very professional bosses

    Cons

    My daily travel on the M4 from London

    Advice to Management

    Keep it up


  6. great place to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Bracknell, England (UK)
    Former Employee - Senior Business Analyst in Bracknell, England (UK)

    I worked at GMAC-RFC full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    pay masters relaxed culture learning opportunities they invested a lot in bracknell office and employees. The office culture was very relaxed and chill.

    Cons

    too bad the company had to go into administration due to recession


  7. Good Place for some experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Bracknell, England (UK)
    Former Employee - Analyst in Bracknell, England (UK)

    I worked at GMAC-RFC

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great people Used to be a great environment before the credit crunch Good exposure to that industry good work life balance

    Cons

    Management turnover too high Management so involved that not much time to focus ont he team Nobody to learn from; everything if self taught No career progression in place and no study benefits

    Advice to Management

    N/A


  8. Helpful (1)

    Questionable IT direction

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GMAC-RFC

    No opinion of CEO
    No opinion of CEO

    Pros

    Reasonable salary; Flexible work hours; Work from home option; Friendly people to work with for the most part; Work tools provided.

    Cons

    Allowing some managers to dominate and push their agenda without considering suggestions from the people actually performing the work and knows the details.

    Advice to Management

    Stop sending US jobs to other countries. They may be cheaper but it takes more of them to get the job done correctly the first time. Too many translation issues. Our economy needs the jobs.



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