GMAC Reviews
Updated May 16, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 47 ratings Employees say it's “OK” |
CEO Rating
Based on 10 ratings
CEO and Director |
GMAC has 1,790 connections on Glassdoor
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Pros
They had a great benefits package and the money wasn't bad. My direct supervisor was awesome but we were left in the dark about alot of things.
Cons
No communication!!!! We were told very little and not provided with any kind of information on the well being of the company.
Advice to Senior Management
Be more open with your employees. You just had major layoffs and some warning would have been more appropriate. It did not affect me but many lives were because of bad decisions at the top.
Pros
Lots of hours and overtime to complete to make a lot of extra money if you choose to work them.
Cons
The managers don't over any support. The managers try to cut down any communication between other employees and want you to not move and stare at a computer screen all day.
Pros
Strong brand recognition, great benefits and highly competent upper management.
Cons
Slow to respond to both its employees and the market. Products out of step with today trends. Its middle managers have very poor people skills and zero empathy for its rank and file. It fosters an environment of mistrust and fear among its team members, who learn quickly to keep their head down and agree blindly with everything. Very old school.
Pros
Great co-workers, decent benefits, okay salary
Cons
Clear divide between the haves and have nots, managment is spotty at best.
Advice to Senior Management
Rebuild the entire culture around the organization to keep and attract talent.
Pros
Great salaries and bonuses. Great brand. Real go getter environment. Extremely talented and intelligent employees. Wonderful ideas for new products or presenting new products. People really care and have a great deal of passion. Beautiful offices in Charlotte NC.
Cons
Some of the managers were great and empowered their employees. But those were few and far between. Many of the uppers micromanaged below them and it trickled down.The energy of the go-getters is depleted by negativity. Pats on the back are really really rate. I think if you looked at the balance sheet, thank you's are much cheaper than the bonuses handed out. Money was spent on beautiful office space but probably the premium price meant people are packed in like sardines.
Advice to Senior Management
The great thing about the Sr Management is they have real passion about financial services and customer service. But they need to trust themselves and then trust employees. It's that simple. If you do not have a degree in Computer Science, Finance, Marketing, Human Factors Engineering, etc. then allow your employee, the Subject Matter Expert, to give you advice. And then, since you pay the employee, take their advice. You paid for it afterall. It is completely demoralizing to see your peers and managers second guessed in group settings on their decisions, especially decisions that they came to these ideas after many nights after hours to prepare to present to you. I watched time and again, when a team brought their solutions to Sr Mngmt,, Sr Mgmt would second guess that decision. Then 2 weeks later in another meeting on the same project, second guess that decision. And 2 weeks later, second guess that decision.Until, they finally landed back on the original team solution. This is a waste of company salaries to spend second guessing a team of experts. Sr Leaders may feel they are repeating some of the processes of great brands like Disney or Apple but there's a difference. When Steve Jobs told his team to move a button a little to the left. He was right and his employees agreed. But Steve Jobs was so rare. About 1% of the population is a Steve Jobs. So hire people better than you and let them do their job. If they want to repeat some of the processes of a Google or Apple, it might be best to take a tour of that organization and really study what they do to get those results.
Pros
Work with some of the best in automotive financing industry. Learn about a dynamic balance sheet.
Cons
Minimal growth, minimal training, lack of efforts by management to boost employee morale and very clickish (people from ex work places prefer to work with one another versus trusting legacy employees)
Advice to Senior Management
Encourage employee growth and development programs and help them excel in their careers.
Pros
Lot of hiring. There's gotta be something that suits anyone.
Cons
Highly mismanaged. By far one of the least competent teams made up mostly of contractors
Advice to Senior Management
Shove it
Pros
Great place to work.
Everyday is a new thing you can learn and the staff is helpful.
Cons
Long hours, like to hire contractors.
Pros
People are nice and friendly.
Cons
complete sweatshop, expect to work 60 hours per week,
Pros
Gained a tremendous amount of experience in a short amount of time. They are not cheap with technology investments and treat their employees fairly well.
Cons
Flip flop too much between in source and outsource technology models.
