GNC

  www.gnc.com
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GNC Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.8 438 reviews

40% Approve of the CEO

GNC CEO Joe Fortunato

Joe Fortunato

(184 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • You learn a lot about the body and health as you go and the place was ran really well(in 26 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments(in 41 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations(in 41 reviews)

  • They only pay minimum wage and expect you to be an expert in vitamins(in 36 reviews)

438 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good work/life balance

    Sales Manager (Former Employee) Burlington, NJ

    ProsWork/Life balance
    Easy Job
    Good Culture/environment
    Great customer connections/satisfaction you get to deal with customers hands on and see their results.

    ConsCompany puts all its emphasis on customer, little to none on employee.

    Advice to Senior ManagementChange KPI's and focus on retaining/promoting employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    GNC is a great co for 30 something guys at RSD level.

    Rsd (Former Employee) Los Angeles, CA

    ProsGreat product selection compared to other stores.

    ConsUpper mgmt plays favorites and micro manages everything!!!

    Advice to Senior ManagementStart replacing people at the top!!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Complete Confusion

    Anonymous Employee (Former Employee) Leetsdale, PA

    ProsLIke any company, there were some good people trying to do their best but they're outnumbered and outranked by an awful senior management staff.

    ConsSenior management accepts absolutely zero feedback from anyone outside of their own ranks. There are numerous issues that could be easily resolved at the department level if those people were actually empowered to make some changes. However, the arrogance at higher levels is incredibly detrimental to the operation.

    Advice to Senior ManagementYou're the problem but since you don't care what anyone thinks, you'll never see this anyway.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Demanding retail selling, requiring strong product and nutritional knowledge.

    Sales Associate (Current Employee)

    ProsIncludes 401K for part-time employees,commission-type payments which increase average per hour rate. Positively, you are able to assist customers in healthy choices where the training is always being refined regarding exciting products. Employee discounts and offers.

    ConsOnly the manager is full time. The employee largely works solo, which complicates needed interaction with customers during busy shifts, and breaks are awkward if you get them. The monthly (sometimes weekly) product and shelf tag changes deplete time and add to confusion for customers and inhibit trust.

    Advice to Senior ManagementRespect the time constraints of the employees when changing promotions, especially with inaccurate information. Pressure to perform to percentages, memorize varying promotions and fix corporate marketing mistakes is resented. Customers are neglected by the distraction and sales suffer. Personal interaction is what brings them to the store.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Decent Part Time College Job

    Part Time Sales Associate (Former Employee)

    Pros30% employee discount, gain insight to the world of nutritional supplementation, flexible schedule, great job for people who like small talk with strangers, gain entry level sales knowledge, great commissions on certain product sales, management is hands off if you deliver numbers, great relationship with store manager

    ConsExpect unrealistic numbers on products customers don't want, base pay minimum for part time, long periods of being alone and busy work, commission extremely low, if existent, on products that are expected to be sold, had the feeling upper management was willing to throw part time employees under the bus, would never work there full time

    Advice to Senior ManagementFocus on positive interactions with customers for return shoppers rather than one VP sale out the door, have RSDs spend more hours with sales reps selling instead of just discussing numbers, pay the employees for the products you ask them to sell, selling $26 dollar bags of impotent chews is immoral

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Not bad depending on region

    Sales Associate (Former Employee)

    ProsHours flexible to work with school schedule, commission, opportunity to work at other stores to pick up more hours

    ConsDistrict Management can sometimes be overbearing. One week they will try to promote you (store manager after 2 months on the job) and the next week they will tell you if your numbers do not improve you'll be fired. I watched many people take the promotion before they were ready and get axed a month later when the store fails. It will all depend on what management you have for your region.

    Advice to Senior ManagementDon't punish people just because they aren't selling exactly what you want them to. I sold 3x the dollar amount for the store than other "better employees." These employees will avoid taking customers they do not think they can sell P3's too, and the customer service suffers because these employees avoid customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sales Clerk

    SALES CLERK (Former Employee) Wilton, CT

    ProsVery flexible for college student

    ConsI was the only one working in the store besides the owners for a long period of time. Didn't get paid enough.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    great experience

    Sales Representative/Assistant Manager (Current Employee) Northlake, IL

    Proswork/life balance, easy going, great environment, great franchise owner as a boss, company help line easy to use when necessary.

    ConsNone that i can think of.

    Advice to Senior ManagementUr the best..

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Rewarding job, great position to polish key skills needed.

    Part Time Sales Associate (Current Employee)

    ProsCommission structure benefits associates.
    Most managers flexible and willing to work around your schedule.
    Not hard to advance in the company should you desire.
    Great lateral movement from store to store; designed to help part time associates accrue as many hours as possible.
    Great discount and monthly employee goodies should you be interested.

    ConsMinimum wage. Don't expect more than this part time, because you won't get it.
    Some of the management needs to look the part; you work for a health/wellness company, it helps your credibility when you aren't morbidly obese.
    Selling tactics taught by upper management are gray area tactics; borderline lawsuit potential.
    Obnoxiously high sales goals in all areas so you have to keep track of what everyone buys all the time throughout your shift, which is challenging if you work in a bigger store.

    Advice to Senior ManagementUtilize the strength's of your associates' personalities; don't use cookie cutter sales tactics because one-size doesn't fit all. Also, it would really help go a long way to establish customer relationships if you didn't weigh 350-400 pounds @ 40ish% bodyfat. Look like you take the products and live the lifestyle; customers look at you and go "Wow!". It'll earn more for the store.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Okay experience

    Sales Associate (Current Employee) San Jose, CA

    Pros- good commission if you're a good at selling
    - laid back on slow days
    - you can learn medical knowledge /science

    Cons- they play favorites (as in employees)
    - pressured into hitting goals
    - don't acknowledge employees for their sales but numbers

    Yes, I would recommend this company to a friend

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