GNC

www.gnc.com
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GNC Reviews in Nashville, TN

2 Reviews
2.9
2 Reviews

Recommend to a friend
Approve of CEO
(no image)
Michael Archbold
2 Ratings

Review Highlights

Pros
  • You get a discount on everything you learn a lot you get to help people make life changing decisions (in 28 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments (in 49 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations (in 54 reviews)

  • upper management who are managers with no people skills what so ever (in 46 reviews)

More Highlights

2 Employee Reviews Back to all Reviews

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  1.  

    Great for students, not for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at GNC part-time (more than a year)

    Pros

    Gaining knowledge of nutrition and supplements. Helping customers make healthier decisions.

    Cons

    RSD's and higher-ups always complaining about KPI's (key point indicators). They only want you to sell certain items (multivitamins, etc.), but would never admit it. This creates bad customer service when the associate pressures items on customers, and creates stress for the associate.

    Advice to ManagementAdvice

    Get rid of KPI's, and focus only on the customer's needs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    I have experienced constant negative reinforcement from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Nashville, TN
    Current Employee - Store Manager in Nashville, TN

    I have been working at GNC

    Pros

    The pay is competitive. The customer flow is non-stressful, and apparently the margin is good. There are some well meaning co-managers.

    Cons

    My RSD has little time for his managers, and has, so far, offered nothing but negative reinforcement. "You had BETTER do......" was heard several times during a bi-annual meeting. (not so subtle threats?). You are expected to sell exactly what the company wants you to sell, and you and your part timers are expected to work alone at the store. You are given stated requirements for staffing, that are impossible to meet. You give a part timer a key to the business after minimal training, offer them commission, and then constantly badger them to sell things that they won't get commission on!

    Advice to ManagementAdvice

    Training. Training. Especially for upper management. Teach them how to have fun, and try at least a little positivity. Also, the "KPI's" are the only way you motivate your staff/ constantly holding the threat of losing their jobs over their heads. You won't have happy, motivated staff, this way, if you ask me.

    Doesn't Recommend
    Disapproves of CEO

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Entrance to typical GNC location, this one in San Rafael, CA
backroom
sales floor

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