GNC Reviews
Updated Jan 30, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 87 ratings Employees say it's "OK" |
CEO Rating
Based on 50 ratings
CEO |
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Pros
There has a good entry level job for supplement business. Store locations for better place to work with. GNC branded products.
Cons
There are very bad product selections. A lot of products are out of date. A lot of time is standing there nothing to do.
Advice to Senior Management
There should be more training provided to employees. And better product selection display will help. More careful product selections will help as well.
Pros
Good entry level job placement with knowledgeable and paitent managers and leaders.
Cons
There is not a lot of room for growth within the company.
Pros
good, flexible hours. management is easy to work with. room for growth if you want to get promoted to manager.
Cons
not much opportunity past store manager. not very good commission. pay is very low. must sell gnc products which hurt your commission
Pros
You can learn a lot. Great benefits package, all the major holidays are paid, schedule is flexible to a certain point.
Cons
Never give you enough hours to properly cover the store or hire, poor communication up and down the chain of command, not allowed breaks if you work at a mall.
Advice to Senior Management
It is really unfortunate that the company has lost sight of its true mission. "To help customers live their best lives" used to be about making appropriate product recommendations by becoming a subject matter expert and help people feel better, not just shove an item they don't need down their throats. David Shakarian would never sell HCG.
Pros
- Helping people achieve their goals
- Learning about supplements and health
- Ability to move from store to store
Cons
- Constant threat of job if sales numbers are not met (and even if they are met or exceeded)
- Increased attrition of employees due to threat of job
- Decreased loyalty of employees due to above two points
- Even when a manager is performing well, he/she will receive threats to their job. This may only be specific to the Los Angeles region because it seems like the other reviews do not exhibit this behavior to the extent that LA does.
Advice to Senior Management
- Less threatening and more supportive of sales to increase loyalty of employees.
- Leadership in a sales environment should be one of rewards and benefits in order to maintain employees and have employees want to continue working for the company.
Pros
You learn a lot about supplements.
Co workers so far have been really cool and fun to work with.
Discount on supplements.
Cons
They push daily sale goals way too much.
Store manager does a lot of giving orders and not a lot of doing much themself.
Advice to Senior Management
If you are a health enthusiast and want to help people live better then don't work here. You'll just learn how to lie and manipulate people into buying what you want them to buy.
Pros
Honestly, if you work hard and are passionate about what you do, then this is a very rewarding career. The sales goals are far more realistic than any company I have ever worked for. The day goes by very fast, and the customers are great. Positive reinforcement and recognition, great pay and commissions. I really don't see how anyone could say anything bad!
Cons
The only thing that can be unfavorable is working alone as a safety issue. On the flip side, you make all the commission!!1
Pros
It has a decent discount, and at the manager level your hours are largely whatever you want as long as you follow the guidelines. Typically you're able to connect with the customer base, which makes it semi-enjoyable.
Cons
Unrealistic goals, which also constantly change (even between individual stores!). Uneven implementation of policy. The worst payrate and compensation I've seen, period. Not enough accountability placed on management between DVP and RSD level, as it all trickles down to us with no repercussions on them. Marketing and promo changes among the worst in the business. Hours given for staff absolute minimum.
Advice to Senior Management
Be more transparent with your staff at the store level. By the time company initiatives make it to the store level, they've been filtered through so many viewpoints that you could go from division to division and region to region and see completely different goals and expectations.
Pros
Great experience with sales, interesting products, ever-changing environment
Cons
Lack of professionalism, constantly cutting benefits, encouraged by management to sell sell sell! even when the product is a bad fit for the customer
Advice to Senior Management
weed out the ineffective store managers (find these by noticing which locations have very low employee retention rates)
Pros
• Seeing personal health transformation with customers is rewarding (good industry)
• Some upward growth opportunities for internal candidates
• Training for external individuals seems to have improved at RSD level
• Good product development and response to changes in the industry
Cons
• Dismal work-life balance if you want to be a "top performer"
• No sense of comradery as you are pitted and ranked against your peers
• Everything from your KPIs to the lightbulbs in each store is micromanaged to the core
• Pay levels at store management position are well below average - but the essential knowledge that is required to do an effective job is far above average..
• 3rd party commissions far outweigh proprietary brand causing a constant conflict to produce KPI expectations at the associate level
Advice to Senior Management
A continual focus on improvement and growth should begin inward on your most important asset - your people..If they, as well as your customers are treated as numbers - you will lose them both.

