GNC Reviews

Updated September 16, 2014
Updated September 16, 2014
478 Reviews
2.8
478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Archbold
0 Ratings

Review Highlights

Pros
  • You learn a lot about the body and health as you go and the place was ran really well (in 26 reviews)

  • Employee discount of 20%, employees are able to work different shifts/have days off for appointments (in 41 reviews)


Cons
  • sales goals pressures along with pressures for maintaining normal retail operations (in 42 reviews)

  • They only pay minimum wage and expect you to be an expert in vitamins (in 36 reviews)

More Highlights

Employee Reviews

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  1.  

    Great company, but business owners can be shady.

    Former Employee - Part Time Sales Associate  in  Cameron Park, CA
    Former Employee - Part Time Sales Associate in Cameron Park, CA

    I worked at GNC part-time for less than a year

    Pros

    You learn a ton of valuable information about health, vitamins, working out, ect.

    Cons

    The stores itself are well kept, but be careful of the owners. The pay just isn't enough to warrant being taken advantage of.

    Advice to ManagementAdvice

    Take it easy on the employees. It's just a simple retail job.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great at the store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at GNC full-time for more than 10 years

    Pros

    People and the customers, great training programs

    Cons

    Single coverage in low volume stores, low pay for sales associates

    Advice to ManagementAdvice

    Key indicators do not drive the bottom line.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Numbers above all else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at GNC full-time

    Pros

    There is a likelihood of making a decent overall hourly rate with commissions plus hourly rate.

    If you are interested in the fitness industry it is a good stepping stone to get your foot in the door to network and gain some knowledge.

    Cons

    Micromanaged to end by those positions from the senior sales manager and up.

    15+ % based indicators that need to be tracked on a daily basis which takes away from customer service even though they claim that it improves service.

    Believes their own product is king when in fact is only average with a heavy price tag.

    Advice to ManagementAdvice

    Pull your kpis and focus on the customer and not your bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Decent pay if you work at a high volume store, otherwise it's an unrewarding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  East Hanover, NJ
    Former Employee - Part Time Sales Associate in East Hanover, NJ

    I worked at GNC part-time for less than a year

    Pros

    Great opportunity to interact with customers and get to know them on a personal level. You get to learn a lot about health and fitness. When company reps come in and give out free samples, that's pretty cool too.

    Cons

    Low volume store = lots of down time. And the Lying. A majority of what you do at this job is lie. "You need this vitapak" or "You should be taking (insert GNC brand product) along with what you're buying today". When you first start working there, you're eager to meet your goals and feel great when you up sell a customer on a product. Talking a customer into buying a second vitapak or fish oil with their purchase makes you feel like you've made a great sale, albeit at the expense of their wallet. After time, you get tired of hearing yourself give the same sales pitch that is a load of crap which most customers can see through, and also coercing people into spending money on a product they can buy for a lot cheaper online. Most of the time the item you recommend to the customer is only suggested because it either offers commission (which is where you truly make your money at GNC) or it meets a sales criteria you have to meet by week's end or else you run the risk of being spoken to by either the store manager or regional sales director and getting written up.

    Advice to ManagementAdvice

    Stop forcing sales associates to peddle your GNC brand products that are often VERY over priced (wheybolic/wheybolic extreme/wheybolic power etc) or inferior to other 3rd party items. If people don't want to fork out $60+ for GNC protein after listening to the company sales pitch, and would instead rather pay half that amount for a similar product, then do not fault the sales associate. By all means upper management, if it's that important to you then take the money out of your wallet and place it in the register. I challenge upper management to spend a week in a store and try all those sales pitches and see just how many people come back to return stuff they realize they never actually needed. I've seen it happen more times than I can count.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at GNC full-time for more than 3 years

    Pros

    Good Medical plan, quick advancement from part time to full time/management, free supplements, commission as a part time employee, you learn a lot about the field, product training is very detailed.

    Cons

    Management compensation is poor at best and HIGHLY commission based, no bonus structure for managers at the store level, too many performance indicators, goals are based on the company as a whole, not the region/demographic/store location. required weekend and closing schedule. Senior management will tell you anything you want to hear to keep you complainant.

    Advice to ManagementAdvice

    Manager need to be salary plus bonus if you want to see the stores excel. Give the managers a reason to push their team and lead from the front, dont make them worry about making sales so that they can pay their bills on time and let them focus on training and developing their employees and assisting them in the sales process.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Decent pay but stressful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GNC part-time

    Pros

    Multiple extra pay incentives
    Good amount of hours per week
    Having a good manager at my location made the work easier

    Cons

    Constant changing of the store layout and product rotation
    Short training period
    Multiple sales goals
    Understaffed a lot of the time
    Hard getting time off

  8. 1 person found this helpful  

    Executive leadership still building silos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GNC full-time for more than 10 years

    Pros

    Stable company, nation wide, number 1 in space, space is still growing

    Cons

    Task focused, promotes bad behaviors if end results is achieved, poor work-life balance, poor pay when compared to industry. Leadership promotes through their actions a mentality of building silos. People keep information close to hold power which kills sharing.

    Advice to ManagementAdvice

    Work to keep your talent. Be realist and understand the demands on the field units. Back your talk about team building with actions that prove you mean it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Don't. Just don't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Aiken, SC
    Former Employee - Sales Associate in Aiken, SC

    I worked at GNC part-time for more than a year

    Pros

    Some items provide monetary incentives. However, these items detract from your overall sales goals. A balancing act is required.

    Cons

    Employees are encouraged to "switch" customers and advertise "hot" products which neither help the employee, the store, nor the customer.

    Advice to ManagementAdvice

    Create another category addressing PM items which does not detract from P3, MV, or VP categories in relation to overall sales.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GNC Sales Associate  in  New York, NY
    Former Employee - GNC Sales Associate in New York, NY

    I worked at GNC part-time for more than a year

    Pros

    Friendly working environment, discount, helping people with their vitamin needs

    Cons

    Up sell, lying to customers

    Advice to ManagementAdvice

    stop forcing people to buy gnc branded products

    Doesn't Recommend
  11.  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GNC

    Pros

    Helping people choose the right things to take.

    Cons

    Some customers are just dumb as hell, and they raise the prices too much.

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