Work in HR or Recruiting?
GSI Commerce
2.4 of 5 140 reviews
www.gsicommerce.com King of Prussia, PA 5000+ Employees

GSI Commerce Reviews

Updated May 24, 2013
All Employees Current Employees Only

2.4 140 reviews

                             

49% Approve of the CEO

GSI Commerce President & CEO Chris Saridakis

Chris Saridakis

(37 ratings)

32% of employees recommend this company to a friend
140 Employee Reviews
in
  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Business Analyst

Business Analyst (Former Employee)
King of Prussia, PA

I worked at GSI Commerce full-time for more than 3 years

ProsWork life balance was great / 4:10 Fridays / relaxed work atmosphere however got work done correctly and timely

ConsNeed to be proactive about promotions and position changes.

Advice to Senior Managementempower associates more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Turning things around, really exciting future ahead!

Anonymous Employee (Current Employee)
King of Prussia, PA

I have been working at GSI Commerce full-time for more than a year

ProsLots of excitement about the future of the organization, what the possibilities are with eBay and other eBay business units. Some great senior leaders have been hired in the last 12 months, you can see a difference in the strength of leadership. There are a lot of creative minds and the entrepreneurial spirit is alive and well!

ConsLots of work, long hours, but you feel like you're making an impact and really making a difference.

Advice to Senior ManagementContinue to integrate with the rest of eBay, keep holding leaders accountable for delivery of results.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Headed in the Right Direction

Anonymous Employee (Current Employee)

I have been working at GSI Commerce for more than a year

ProsTremendous opportunity ahead with the combined eBay/GSI businesses. Great growth potential and some cool things happening as the company streamlines and integrates the different GSI businesses. Hired some really strong leaders in recent months.

ConsThere is a lot of work to be done and the transition to incorporate eBay tools and processes can be painful at times, but that is to be expected when a company of 5k gets acquired by a company five times as large.

Advice to Senior ManagementSet the course and stay the course.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great job if you like customer service and talking to people

Customer Service Representative (Current Employee)
Melbourne, FL

I have been working at GSI Commerce full-time for less than a year

ProsCompany is good to workers, chance of advancement within company. Flexible hours, alot of overtime during season, undertime if you want it when it is slow.

ConsCustomers are horrid, unreasonable people during season, with unrealistic expectations.

Advice to Senior ManagementBetter training on software systems so you are not so lost when you hit the floor.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

1 person found this helpful  

a great experience

Software Engineer (Former Employee)
Detroit, MI

I worked at GSI Commerce full-time for more than 3 years

Proscreativity, fun, and interesting work. Never ending amount of interesting work to do.

Conslong hours, and sometimes tight deadlines. need to ensure you work for a good group, otherwise you will feel bite of politics.

Advice to Senior Managementallow more autonomy

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work if you love technology & the challenges of a high growth company

Anonymous Employee (Current Employee)
King of Prussia, PA

I have been working at GSI Commerce

Pros- Great opportunity if you have a strong work ethic
- eBay Inc transforming culture toward technology innovation
- New wave of talent being hired which opens doors for all levels / roles
- Redefining commerce and the way people shop
- New management team
- Truly international opportunity and experience to learn from

Cons- Days are longer than in traditional corporate america (consulting feel to the overall work effort)
- Casino being built right down the street (well maybe that is a Pro for some!)
- Lack of formal processes add to lots of unplanned work
- Internal communication channels are lacking

Advice to Senior ManagementNew senior leadership team is very strong and with the positive influence of eBay, things are beginning to turn the corner.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great Company to work for - depends on your boss - your blessed if you get a high level job.

Senior Systems Engineer (Current Employee)
King of Prussia, PA

I have been working at GSI Commerce

ProsIn my particular group we are working on a very high level with tens of thousands of moving parts and if you can fit in you get to work with the best and brightest IT people in the world. In my group we deal with incredible amounts of complexity and challenges every week and are solving V11 problems all day long. If you have a crappy position or boss, you are free to move along, we are building something great here.

ConsI sometimes lack direction when I complete my current task early. I could use more support or documentation from peers who know the area I am trying to get results in. But on the other hand these tasks are so cutting edge I suppose not many IT experts know this latest and greatest technology and could document it.

Advice to Senior ManagementThe emails from the Chris S the CEO did make me feel connected to a common goal. Everyone loves to win or hear good news once in a while. I am guessing all employees like working for a good cause not some greedy CEO or faceless big company. I do love all the brands I get to work with so that is a boost for me to put in the extra effort. My boss lets me innovate freely and I will never stop adding value because he gives me freedom to think outside the box and trusts me to add value without micro-management or daily stress.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

HR Admin

Human Resources Administrative (Former Employee)
Walton, KY

I worked at GSI Commerce full-time for more than a year

ProsFun place and fun people

ConsVery political and a lot of finger pointing.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great Company with lots to offer

Consumer Insight (Former Employee)
Brunswick, GA

I worked at GSI Commerce full-time for more than 3 years

ProsLots of room for expansion and growth. Industry leading processes and technology. Lots of great clients.

ConsI don't really have anything bad to say about this company. The only thing i can say is they could stand to be up on the competition in terms of service offerings. Having branched out recently, i realized they were a bit behind on that end.

Advice to Senior ManagementMake sure the people you are hiring are aptly qualified for management positions. Some "entry level" Supervisory roles were assigned undeserving there during my tenure in the operations area. Mostly assigned out of need for heads vs qualifying experience and skills.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Excellent Company

Customer Service Representative II (Current Employee)
Melbourne, FL

I have been working at GSI Commerce full-time for more than a year

ProsBenefits, pay raises, plenty of opportunity to advance, working from home.

ConsCan be tedious at times.

Advice to Senior ManagementContinue to showcase employee talent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
110 of 140 Reviews RSS Feed embed Embed

Worked for GSI Commerce? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.