GTECH Holdings

www.gtech.com
Profile Unclaimed

GTECH Holdings Reviews

Updated February 18, 2015
Updated February 18, 2015
85 Reviews
3.0
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GTECH Holdings CEO Marco Sala
Marco Sala
12 Ratings

Review Highlights

Pros
  • Good benefits, jobs available throughout the world (in 5 reviews)

  • A lot of great people to work with (in 5 reviews)


Cons
  • It depends from the department but sometimes work life balance is not pretty good (in 8 reviews)

  • Lack of communication is a big issue, and it's hard to function on a team where all of your teammates are overseas if you're not communicating well (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pay is not competitive, frequent forced overtime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Providence, RI
    Current Employee - Customer Service Associate in Providence, RI

    I have been working at GTECH Holdings full-time (more than 5 years)

    Pros

    Decent benefits, paid vacation and holidays, tuition reimbursement, many different shift options, lots of overtime available if you like that

    Cons

    Frequent mandatory overtime, the job is not very rewarding and repetitive, relatives of employees get fast-tracked while other employees are overlooked, very tedious attendance policy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    GTECH is a stable company. It has pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Manager in Providence, RI
    Current Employee - Technology Manager in Providence, RI

    I have been working at GTECH Holdings full-time (more than 10 years)

    Pros

    Stable revenue and income; Co-workers mostly are nice; GTECH has good career options;

    Cons

    A lot of overtime hours however unpaid; Recognition and promotions are few with high demands yet for a few promotion are fast and too easy; Too many departments delays decision making as well as add additional operating cost; Certifications add additional operating cost with little return on investment; HR's salary compensation is not as desire, unfair guidelines; Micro management of the budget (expense reporting, travel, training) is unproductive and requires overhead hours.

    Advice to ManagementAdvice

    Review the cons;

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Very good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Caribbean Key, FL
    Current Employee - Operations Analyst in Caribbean Key, FL

    I have been working at GTECH Holdings full-time (more than 5 years)

    Pros

    Very good environment, management that cares, carrer development oportunity. A lot of policies that are developed thinking in help the employees (that those policies are really inplemented is another story)

    Cons

    Too much stress, employee squeeze filosophy, when key position employees leaves there are no replacements and functions are spread among other employees what causes an unmamaged level of stress

    Advice to ManagementAdvice

    Be more fair in salaries in regions outside the US

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Former Intern

    Current Intern - Intern - Hourly in Providence, RI
    Current Intern - Intern - Hourly in Providence, RI

    I have been working at GTECH Holdings as an intern (less than a year)

    Pros

    As a college student it was great to experience a corporate environment
    Solid compensation for intern position - $13.50 an hour
    Very friendly and helpful co-workers
    Continuously growing as a company offering more and more career opportunities
    Great location in Providence

    Cons

    Very corporate environment and many desks are not filled which gives an empty feel to the office.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It's not what you know, it's who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Associate in Providence, RI
    Former Employee - Call Center Associate in Providence, RI

    I worked at GTECH Holdings full-time (more than 3 years)

    Pros

    You get a paycheck. The benefits are standard. The coworkers are generally nice and polite. You can get some nice company discounts.

    Cons

    There is a business analyst at their call center in Rhode Island who doesn't know how to create an excel pivot table. This person only got the job because they knew someone important. This company underpays and over works everyone. Every year the copays for insurance go up. Time off is nearly impossible. Management are distant and cold. HR coukd care less about you as a person unless there's a legal obligation for them to do so. Supervisors seem to never have an idea about anything. All the systems and programs are unstable and unreliable.

    Advice to ManagementAdvice

    Try valuing and developing your people. Listen to them. Appreciate them. Pay them what they are worth. Stop letting good, talented people slip through your fingers, but instead try compensating them so they don't go elsewhere. Communicate effectively at all levels. Promote based on merit, not nepotism and favoritism. Develop/purchase systems that work and stop replacing things that work with things that don't (including your staff)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Gaming Field Service Technician

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GTECH Holdings

    Pros

    freedom of the position, management leaves you alone as long you do your job. company vehicle.

    Cons

    no raised for the last 3 years.

  8.  

    Sr. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Providence, RI
    Former Employee - Senior Financial Analyst in Providence, RI

    I worked at GTECH Holdings full-time (less than a year)

    Pros

    International operations. Strong IT systems and complex environment. Good talent to work with if you get an opportunity to interact.

    Cons

    Toxic and abusive environment. Especially in the corporate finance area. High Turnover. My position has been filled by 4 employees in the past 2 years. Current CFO of Americas provides no direction; but has no problem in criticizing or ridiculing an employee's effort.

    Advice to ManagementAdvice

    Treat people with respect and dignity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician
    Current Employee - Field Service Technician

    I have been working at GTECH Holdings full-time

    Pros

    Family Oriented, easy to get Overtime, managers help setup personal and professional goals to move up levels

    Cons

    Someone always has to be on call, you have to spilt holidays off with your partner

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in New York, NY
    Former Employee - Financial Analyst in New York, NY

    I worked at GTECH Holdings full-time (more than a year)

    Pros

    Overtime pay
    Benefits
    Coworkers
    Stable employment
    Atmosphere relaxed

    Cons

    Work all holidays
    Not family oriented
    Hard to get time off
    Hard to get raises
    Bonuses not

    Advice to ManagementAdvice

    Do better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GTECH Holdings

    Pros

    Great people, job growth, pay is ok

    Cons

    Company is always cutting expenses, raises delayed or not done last several years

    Advice to ManagementAdvice

    Continuous cutting of budgets and staff will cause loss of customers trust and business

    Recommends
    Negative Outlook
    No opinion of CEO

Work at GTECH Holdings? Share Your Experiences

GTECH Holdings

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.