GXS Reviews

Updated July 30, 2015
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3.1
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Recommend to a friend
Approve of CEO
GXS President and CEO Bob Segert
Bob Segert
63 Ratings

Pros
  • Allows for good work/life balance (in 12 reviews)

  • Flexible work at office or work from home ability (in 7 reviews)

Cons
  • near zero on sight opportunities, not a pay master, at times work life balance is an area of concern (in 3 reviews)

  • Customers often complained about poor service and had to escalate issues just to get them resolved (in 3 reviews)

More Pros and Cons

129 Employee Reviews

Sort: Popular Rating Date
  1. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Alpharetta, GA
    Current Employee - Senior Account Executive in Alpharetta, GA

    I have been working at GXS full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fantastic pay compared to competitors Very tenured staff ( both sales support and services) Work-life balance Little to no micro managing Great Sales management in the Southeast Works well with customers and delivers against service level agreements

    Cons

    Difficult on boarding process- need to be a self-starter Large quotas Difficult to learn all the roles in the larger organization -- again, you need a self-starter mentality

    Advice to Management

    Get the teams together more often ( both regions and by division). This will promote cohesiveness. Keep making customers happy and exceed their expectations like we do today.


  2. Run away!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Gaithersburg, MD
    Former Employee - Program Manager in Gaithersburg, MD

    I worked at GXS full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A payday while you're looking for a new job.

    Cons

    Out of control ! Ship withot a rudder.


  3. GXS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gaithersburg, MD
    Current Employee - Anonymous Employee in Gaithersburg, MD

    I have been working at GXS

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Our customers are the best. The remaining employees are the best. Work from home, liberal time off when needed.

    Cons

    Never sure when the axe will fall. No sense planning for advancement.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Loved the people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GXS full-time

    Recommends
    Recommends

    Pros

    People are great. Love the different cultures.

    Cons

    Every large org. has it's pros and cons but can't think of any at the moment.


  6. Great before acquisition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Former Employee - Anonymous Employee in Gaithersburg, MD

    I worked at GXS

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Management, communication, co-workers, ability to work from home

    Cons

    After acquisition the lack of leadership and communication

    Advice to Management

    Don't acquire more companies while still integrating another.


  7. Horrible Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI Analyst in Dallas, TX
    Former Employee - EDI Analyst in Dallas, TX

    I worked at GXS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very good benefits and, what is left of the original US group, great people to work with.

    Cons

    Horribly managed company and more interested in outsourcing American jobs. Disgusting "want to be" project managers and sloppy projects. Insecure management trying to micro-manage each employee caused severe delays and issues with delivery.

    Advice to Management

    Learn how to manage people efficiently!


  8. Great company to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GXS

    Pros

    Being able to work from home.

    Cons

    Way too much pressure to get work completed.


  9. Helpful (1)

    Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GXS

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    GXS pays very well for a sales person. Great opportunity to earn money and work form home. i love the product and the sales consultants.

    Cons

    Management micro manages a ton. Since OpenText purchased GXS they have become a large company that looks at every thing you do and reports on everything. I would really watch working here.

    Advice to Management

    You have to remember each and every company you purchase and what they bring to the company. Weeding out employees because they make to much or they have history is not a good move.


  10. On the decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GXS full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits, reasonable work / life balance.

    Cons

    Non-profitable company that is struggling to stay competitive. Saddled with a lot of legacy systems that are difficult to maintain and almost impossible to sunset due to existing customer contracts. Highly siloed environment with little cooperation between departments.

    Advice to Management

    Blow up the 25 year-old GE culture and look for innovative ways to do things better. Either dramatically improve the quality of off-shore work or abandon that approach as it is not working.


  11. Helpful (1)

    Decent company before buyout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Brook Park, OH
    Current Employee - Technical Support Specialist in Brook Park, OH

    I have been working at GXS full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed atmosphere. Would recommend to somebody who wants to get their foot in the door

    Cons

    Unorganized, lots of finger pointing going on. Somewhat too much office drama where there sholdnt be

    Advice to Management

    Listen to the employees a little more



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