Gaia Interactive Reviews

Updated July 15, 2014
Updated July 15, 2014
25 Reviews

2.1
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gary Schofield
15 Ratings

Employee Reviews

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  1.  

    Loved working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  San Jose, CA
    Former Employee - Senior Manager in San Jose, CA

    I worked at Gaia Interactive full-time for more than 3 years

    Pros

    some of the most talented and most devoted (to our users) employees i've ever worked with.

    Cons

    you have to 'get' the community / users to be really be impactful here. This is not a typical 'internet service'. Gaia succeeds because we built a multi-layered deep experience that is so valuable to users that we can monetize that. It's a complex thing to do well.

    Location is very far south - hard to live in SF and do this job.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    What once was good can be again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaia Interactive as an intern

    Pros

    fellow employees
    artist friendly
    content brainstorming
    Friendly environment

    Cons

    New CEO has no connection with user base 30% of user base is gone since he took over
    May make ANIHQ money in short term losing customers daily
    hides real numbers of customer complaints

    Advice to ManagementAdvice

    Start listening to your user base they are your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Great place to start off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Analyst  in  San Jose, CA
    Former Employee - Mobile Analyst in San Jose, CA

    I worked at Gaia Interactive full-time for less than a year

    Pros

    Good work-life balance, autonomous, and a great place to learn. The people are what make the company good.

    Cons

    The benefits were poor and the culture as a whole was not great. Also, the company was in a bit of a turning point when I was there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    To hell in a handbasket

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Artist  in  San Jose, CA
    Former Employee - Artist in San Jose, CA

    I worked at Gaia Interactive full-time for more than 5 years

    Pros

    As an artist, Gaia began for me as an awesome place to work. Ideal, even. Casual atmosphere, plenty of creative freedom, respect for the art team and our work, lots of like-minded coworkers who shared similar tastes and culture. Unfortunately over the course of my time there everything that made it so good was slowly drained.

    I feel like its demise ultimately was a result of growing too big too fast. When I first came on board we were an agile, pioneering team in web gaming, full of talent, skill, and ambition. As the tide rapidly shifted toward social and ultimately mobile gaming, we took way too long to catch up and ultimately paid the price of multiple rounds of layoffs, losing a lot of talent due to frustrated workers leaving from the lack of direction and sluggish pace.

    So ultimately, not many pros left. Though I fondly remember my early years there, I unfortunately now share many sentiments with the other negative reviews here.

    * Health insurance covered almost everything when I was there, though the process to get things paid for was slow and convoluted. Before I left there was talk of reduced coverage.

    * Catered lunches, but the same 5 or 6 places eventually get dull

    Cons

    * New corporate management completely out of touch with the culture upon which Gaia was founded, much less how to maintain basic employee morale

    * Dismal atmosphere.

    * Too much management, not enough focus on merit or actual productivity.

    * Original fanbase upon which the site was based leaving in droves

    * Bad communication between departments - I would often complete work, send it off to complete silence and see it implemented incorrectly weeks later.

    * No room for advancement. Despite my time there, I never had an official position change, only token raises.

    * Strict core hours policy is terrible for creativity

    Advice to ManagementAdvice

    * Listen to your diminishing loyal fanbase. Stop valuing the appearance of a full office over actual productivity. Treat your employees with some respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 10 people found this helpful  

    A roller-coaster ride that derailed before the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Jose, CA
    Former Employee - Software Engineer in San Jose, CA

    I worked at Gaia Interactive full-time for more than 3 years

    Pros

    It's a good place to get experience in the gaming/tech industry. Free catered lunches, drinks, and snacks each day were nice. They offered good healthcare including flexible spending accounts. Pets (mainly dogs) are welcome though they were occasionally disruptive when trying to work on something in peace.

    Cons

    The creative, nerf-gun shooting office culture was let go along with many talented individuals during layoffs and a reserved and timid culture lacking in morale or motivation replaced it. The new management killed off all of the worthwhile projects in favor of focusing solely on milking all the money they can from virtual item sales. There isn't much room to move up in the company since new or upper positions were filled from the outside or upper management's prior contacts. The open office layout causes all conversations to carry through the office and prevents you from working without distraction.

    Advice to ManagementAdvice

    Listen to your employees and customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Senior management are nice but overall experience was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Gaia Interactive full-time

    Pros

    The CEO and the COO are really nice and have their heads screwed on the right way. There are several other really nice people in the company too.

    Cons

    I can't say same for the rest of the company. Worked as an engineer there and felt some of the fellow engineers and at least one of the project managers had an attitude.

    They definitely give you the feeling that your disposable at any time. There is good tech talent there but like I said... with an attitude. They try to pretend it all fun... but it is high pressure, and fear based. They definitely give you the impression that your disposable.

    Salary compensation was average.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 9 people found this helpful  

    Fun, until new management arrived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Gaia Interactive as an intern for more than 3 years

    Pros

    *Awesome co-workers
    *Lots of learning experiences

    Cons

    *Poor disaster management skills
    *Poor PR skills
    *Poor communication skills/inability to relay information between departments reliably
    *New management has no care for the community/profit driven
    *Suppression of user feedback/openly mocking feedback is the new regular and openly encouraged
    *Poor treatment of volunteers

    Advice to ManagementAdvice

    You've done a fantastic job with this company, how about you work your magic on another one? Like, right now. Go, leave and never come back. You have ruined an otherwise fine company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 22 people found this helpful  

    Loved it then hated it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Jose, CA
    Former Employee - Software Engineer in San Jose, CA

    I worked at Gaia Interactive full-time for more than 3 years

    Pros

    Great staff! Met plenty of new people, including those that had actually come from being users on the site. A select few were so dedicated, that they would push out bug fixes at 2AM!! They wouldn't stop working no matter what, because they loved the community.

    Cons

    Management... Our former CEO was great! He had plenty of ideas, and used to work with me one on one! He would create comic ideas and stories that would keep the community excited and involved with what was happening around the office. Now, nothing. The users of the site are just a cash cow to be sucked for as much money as possible before things fall apart. The manager now doesn't even care.

    Advice to ManagementAdvice

    Stop treating the community like your personal piggy bank! This is a community and a company, not a monopoly that leads straight to you!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Full of creative and talented people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaia Interactive

    Pros

    As an artist, great opportunity to contribute and create

    Cons

    Slight lack of direction when it comes to product vision

    Advice to ManagementAdvice

    Figure out the game plan

  11. 12 people found this helpful  

    destroying a once beautiful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at Gaia Interactive full-time for less than a year

    Pros

    Free lunches and health care.

    Cons

    New Ceo and Management taking what was once a great company to work for and reducing it down to sales targets.

    Advice to ManagementAdvice

    If you do not care for your community you lose your community, your ignoring valid complaints and putting profit before the customer experience, if you want people to log on and spend money they need to be happy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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