Gallup

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  www.gallup.com

Gallup Reviews in Omaha, NE

Updated August 12, 2014
Updated August 12, 2014
266 Reviews
2.9
266 Reviews
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Recommend to a friend
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Gallup Chairman, President, and CEO Jim Clifton
Jim Clifton
206 Ratings

Review Highlights

Pros
  • The flexible work schedule is great (in 20 reviews)

  • You create your own hours each week, and it's an overall flexible and easy going work environment (in 14 reviews)


Cons
  • Lack of work-life balance (every week is over 45 (in 9 reviews)

  • Senior management needs to make smarter decisions (in 14 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1. 11 people found this helpful  

    The good, the bad, and the ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Coordinator in Omaha, NE
    Current Employee - Quality Assurance Coordinator in Omaha, NE

    I have been working at Gallup full-time (more than 5 years)

    Pros

    Excellent building and work spaces. Wonderful perks like a print shop, on-site gym with trainers, cafe, coffee, and more.

    Cons

    In 2009 they raised hour expectations by 10% without change in pay. At times they do not seem to eat their own "dog food". "Grow horizontally for higher pay"...There are glass ceilings for pay, no matter how much extra work or complexity of work you take on, once you hit the cap, that is it. Instead of consulting the IT teams for realistic deadlines, the deadlines seem to come out of thin air and employees work themselves sick to meet them. You have to stand up for yourself and force reasonable work hours or you will be swept away.

    Advice to ManagementAdvice

    It feels that the Exec management is getting ready to retire and cash out, leaving a husk of a company behind.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 17 people found this helpful  

    "Family owned company that doesn't take criticism well and is not open to new ideas."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Omaha, NE
    Former Employee - Business Development in Omaha, NE

    I worked at Gallup full-time (more than 5 years)

    Pros

    "Great place to develop entrepreneurial skills."

    Cons

    Lots of drama and full of managers that don't know what they are doing. They offer no opportunity to advance within the organization. They preach recognition and employee engagement with tooting horns, but they do not know how to practice the recognition properly or fix employee engagement issues. If your go-to doesn't have your back, your time at Gallup won't last long. The culture there is very misleading. They want everyone to put on a happy face and pretend that everything is perfect, which by the way is not, and people should know that.

    Advice to ManagementAdvice

    Teach your Go-To's how to manage a team properly. If you can't get them to manage teams accordingly, then get rid of them. They often put the problem on someone else b/c they fear losing there job if they don't . Some of the managers have been there far to long and you need to restructure your management.

    After seeing how some of the managers there operate, I'm not sure how they got into the role they are in. It takes a special person to manage people and not all have the ability or knack to do it, even if they have been there for 20 years doesn't mean they are good managers.

    Have a more clear picture on time off. The erroneous hours that you require of salaried employees is quite ridiculous. You preach work/life balance, but when your employees are constantly worried about hitting the minimum hours, you make it difficult to maintain that work life balance. Why track hours if you are salaried? My thought is if you get your job done in less time required, then why make a deal of hitting your hours. Make a deal of it with individuals that are not performing at a high level and put them on performance plans.

    Lastly, listen to your employees and help them resolve issues. This is one area where your company is very weak. Resolving issues is part of the managerial role and part of being an employer, but when you have managers that don't know how to or address the issues at hand, then you have someone that is in the wrong role.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Family Run company

    Former Employee - Systems Applications Developer in Omaha, NE
    Former Employee - Systems Applications Developer in Omaha, NE

    I worked at Gallup full-time (more than an year)

    Pros

    Child care available onsite. Fun events happening all the time.

    Cons

    If you make right connections with the right families who own this business you can go places. Its a company always trying to become 1 billion company. Management is biased towards relatives and friends working in the company.

    Advice to ManagementAdvice

    Don't encourage more sycophancy.

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  5. 2 people found this helpful  

    Great for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Interviewer in Omaha, NE
    Former Employee - Associate Interviewer in Omaha, NE

    I worked at Gallup full-time (more than an year)

    Pros

    Knowledge gained in training helps tremendously, but ultimately you'll find your niche. The flexibility is great and the extra pay for efficiency is a nice incentive.

    Cons

    Can be overwhelming and demotivating on off-days. Accumulation of hours needed to make up can be stressful, especially during mid-terms and finals, so plan accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    If you can deal with the people, fantastic job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interviewer in Omaha, NE
    Current Employee - Interviewer in Omaha, NE

    I have been working at Gallup full-time (more than an year)

    Pros

    You can make great money if you are good at the job. If you are dialing consistently, you can make bank. You create your own hours each week, and it's an overall flexible and easy going work environment.

    Cons

    Just takes some tough skin when people are uncooperative, but really there are enough nice people to outweigh the bad. You are confined to a desk and sitting/standing in one area. The job is boring, but allows you to read or do other things while you are working.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Beware!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Interviewer in Bellevue, NE
    Former Employee - Outbound Interviewer in Bellevue, NE

    I worked at Gallup part-time (less than an year)

    Pros

    You pick your own hours

    Cons

    I quit gallup and they didn't pay me for all my hours, and bumped my wage down to 7.25 an hour

    Advice to ManagementAdvice

    Pay people what you tell them they are going to make.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    System Application Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Applications Developer in Omaha, NE
    Current Employee - Systems Applications Developer in Omaha, NE

    I have been working at Gallup full-time (more than an year)

    Pros

    Good company to work with, Good culture, Lot to learn.

    Cons

    None in my point of view.

    Advice to ManagementAdvice

    Good Work

    Recommends
    Approves of CEO
  9. 11 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Omaha, NE
    Current Employee - Operations in Omaha, NE

    I have been working at Gallup full-time (more than 10 years)

    Pros

    Nice location in a nice building. Some very competent and dedicated employees.

    Cons

    An ineffective award system. Recognized for trivialities yet important and consequential accomplishments go unnoticed. An irrelevant middle management that ignores problem areas. 90% of the work is done by 10% - yet another failure of middle management. An atmosphere of "hear no evil, see no evil, speak no evil". Opinions only count if they agree with the management line.

    Advice to ManagementAdvice

    Hire some professional management to run day-to-day operations. The family run system isn't working.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    good job of people in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Bellevue, NE
    Former Employee - Telephone Interviewer in Bellevue, NE

    I worked at Gallup full-time

    Pros

    flexible, good managers and casual place to work

    Cons

    things change all the time

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 11 people found this helpful  

    Run as Far Away as You Can!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Bellevue, NE
    Former Employee - Telephone Interviewer in Bellevue, NE

    I worked at Gallup part-time (less than an year)

    Pros

    Good job for night owls and people with no social life. You'll get a paycheck. They will hire pretty much anyone that has a pulse and no strong accent.

    Cons

    Forced social events that are unpaid, shady pay structure that pretty much assures you will never get a bonus or even the $9.75 they say they will pay you. A call center filled with teenagers who are there to socialize and, for some reason, people who think watching TV at work is acceptable. Their idea of a reward is getting your own desk. Everything seems to be based on popularity rather than the type of work you do.

    Advice to ManagementAdvice

    Stop hiring any idiot who actually shows up to the group interview.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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