Gallup Reviews

Updated October 11, 2014
Updated October 11, 2014
261 Reviews
2.9
261 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gallup Chairman, President, and CEO Jim Clifton
Jim Clifton
202 Ratings

Review Highlights

Pros
  • The flexible work schedule is great (in 20 reviews)

  • You create your own hours each week, and it's an overall flexible and easy going work environment (in 14 reviews)


Cons
  • Lack of work-life balance (every week is over 45 (in 9 reviews)

  • Senior management needs to make smarter decisions (in 13 reviews)

More Highlights

Employee Reviews

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  1.  

    Interviewer for over a year; managemet and culture is great, and the work is decent after you've been there a month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Lincoln, NE
    Former Employee - Telephone Interviewer in Lincoln, NE

    I worked at Gallup full-time (more than an year)

    Pros

    Culture, management, flexible hours, pay is all great. Take advantage of the guaranteed pay in the beginning. You can also do anything in between calls which is nice.

    Cons

    Sitting at a desk on the phone for the whole day. Job can be difficult or annoying at times.

    Advice to ManagementAdvice

    Create more day-work if possible

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Great place to work, phenomenal colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Minneapolis, MN
    Current Employee - Business Development in Minneapolis, MN

    I have been working at Gallup full-time (more than an year)

    Pros

    Great co-workers, great office space, great experience, great pay. I know the MP's for both the MW and West Region and they are great leaders (very different styles). Your colleagues quickly become your best friends, even those who have been around for 40 years. You have access to high level senior execs with big name clients - always extremely motivating.

    Cons

    I've read the negative reviews and the people who complain probably think they are right, and in their own minds they might be. The reality is, Management Consulting is a challenging industry. Like any big name Management Consulting firm, you need to be the best because you are interacting with the best (Fortune 500 execs). If you do not fit the mold, you will quickly start looking for excuses and blaming other people. It is a good company to work for and if you are smart, motivated, and have the mindset of a leader and consultant you will be successful.

    Advice to ManagementAdvice

    Not my place. I have a lot of respect for the leaders of the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Lovely Campus, Family Oriented Friendly People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gallup (more than 3 years)

    Pros

    Lovely Campus, Family Oriented Friendly People, flexible work schedule,

    Cons

    Benefits sucks.. clock 2300 hours in a year on your time-sheet.. heard it was 2100 before, No training you are at your own to learn and implement new things.

    Advice to ManagementAdvice

    Being a company which cares about growth of people, please start investing in your employees who want to learn or train in some something they have passion for.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 7 people found this helpful  

    Great name. Great Science Horrible Management and do not practice what they preach as an organization.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gallup full-time

    Pros

    Great Science
    Cool coworkers
    Awesome Offices
    (At one point) Awesome list of clients but not a great number are leaving
    Great name recognition for those in the know
    And honestly, it was always awesome to open up a newspaper or article online with your company's name in it.

    Cons

    Management is not great
    There is barely any development
    You will get stuck in a role and not receive further development
    Raises are few and far in between
    Nepotism is rampant - either your GO-To (manager) likes you, or they don't. If they don't be prepared to not get good projects, raises, or exposure to interesting clients
    Strange place overall, with a lot of underlying fear from the workers.

    Just remember to smile and nod!

    Advice to ManagementAdvice

    Focus on employees and not on profits

  6. 10 people found this helpful  

    Don't ever question family authority in any way, shape or form at Gallup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Gallup full-time (more than 5 years)

    Pros

    Most people genuinely strive to do a good job. In most roles, Gallup does a solid job of hiring well meaning, quality people. We spend a lot of money on nice offices (especially in Omaha) - while most employees feel this is done to drive engagement and well-being, it's really done to artificially impress upon clients that we're mighty and a big player in the industry. Shock and awe is really what the family is after. At least we get to enjoy the byproduct of this showiness. On the surface Gallup seems to sincerely care about being a recognition-rich culture. Awards are plentiful in most roles (again, especially in Omaha). However, after a moment of analysis, it becomes clear that the recipients of most awards are really recognized for being sugary sweet, completely loyal minions to the family. If not loyal minions, the other award winners tend to be those willing to sacrifice any notion of healthy work-life balance.

    Cons

    Gallup has an identify crisis. Family leadership in DC and especially in Omaha has proven to be incapable of articulating a solid vision for the company. This has been a constant complaint by the "tribe' and a troubling issue for about a decade. I was amused by a recent Gallup review that claimed the company "is a big name consulting company" in the industry. To offer an honest review, Gallup only plays with excellence in the minor leagues. Year-over-year leadership has tried, with middling success, to maneuver the company into the big leagues with the major consulting companies. This is an ego (arrogant) driven goal. Even if Gallup had thousands of consultants who could compete in the big leagues, as a whole the company will never play with the big boys because the leadership team is very insular and not terribly bright.

    Advice to ManagementAdvice

    "Advice to management" is an oxymoron at Gallup. A recent reviewer, who offered a suspiciously fully positive review of the organization, literally (and ironically) stated, "It's not my place" to give advice to management." Seriously? If that statement wasn't so sad, it would be laugh-out-loud hilarious. Countless reviews (hundreds probably) have advised leadership to openly listen, solicit advice and embrace dissenting opinions. The hubris of family leadership has not allowed any of this to happen and sadly nothing suggests they'll ever adopt any of these behaviors. Be warned, don't ever question family authority in any way, shape or form at Gallup. Doing so will brand you as disloyal and negative, rather than progressive and engaged. Oh, and on a final note, I imagine the person who stated, "It's not my place" to give advice to management" will be our next MVP or Royal Star.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Company is OK...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gallup full-time (less than an year)

    Pros

    Great flexible schedule; a lot of autonomy; really nice people; ability to take projects and manage them by yourself from start to finish with little management involvement. Looks good on your resume.

    Cons

    No growth and learning opportunities - what you're doing now is what you'll be doing 5 years from now. They don't practice what they preach. A lot of employees aren't engaged and are miserable and they don't seem to notice. Management is horrible. Some managers have ridiculous egos. Workload can be extremely slow. Very cult like environment. Job you apply for probably won't be the job you end up doing. Need a more structured intern program.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 14 people found this helpful  

    "Family owned company that doesn't take criticism well and is not open to new ideas."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Omaha, NE
    Former Employee - Business Development in Omaha, NE

    I worked at Gallup full-time (more than 5 years)

    Pros

    "Great place to develop entrepreneurial skills."

    Cons

    Lots of drama and full of managers that don't know what they are doing. They offer no opportunity to advance within the organization. They preach recognition and employee engagement with tooting horns, but they do not know how to practice the recognition properly or fix employee engagement issues. If your go-to doesn't have your back, your time at Gallup won't last long. The culture there is very misleading. They want everyone to put on a happy face and pretend that everything is perfect, which by the way is not, and people should know that.

    Advice to ManagementAdvice

    Teach your Go-To's how to manage a team properly. If you can't get them to manage teams accordingly, then get rid of them. They often put the problem on someone else b/c they fear losing there job if they don't . Some of the managers have been there far to long and you need to restructure your management.

    After seeing how some of the managers there operate, I'm not sure how they got into the role they are in. It takes a special person to manage people and not all have the ability or knack to do it, even if they have been there for 20 years doesn't mean they are good managers.

    Have a more clear picture on time off. The erroneous hours that you require of salaried employees is quite ridiculous. You preach work/life balance, but when your employees are constantly worried about hitting the minimum hours, you make it difficult to maintain that work life balance. Why track hours if you are salaried? My thought is if you get your job done in less time required, then why make a deal of hitting your hours. Make a deal of it with individuals that are not performing at a high level and put them on performance plans.

    Lastly, listen to your employees and help them resolve issues. This is one area where your company is very weak. Resolving issues is part of the managerial role and part of being an employer, but when you have managers that don't know how to or address the issues at hand, then you have someone that is in the wrong role.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    You're a # to them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Lincoln, NE
    Former Employee - Telephone Interviewer in Lincoln, NE

    I worked at Gallup part-time (less than an year)

    Pros

    Schedule freedom, open office space

    Cons

    Everything else, you're a robot

    Advice to ManagementAdvice

    Don't be fake

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 14 people found this helpful  

    Home of Nepotism!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gallup full-time

    Pros

    Flexible hours, Great co-workers, and social events.

    Cons

    Lack of work-life balance (every week is over 45+ hours),
    Pay is horrendous (no value for experience),
    Personal growth is limited,
    Highly unprofessional

    I have never seen any company that openly practices nepotism. People without skills are hired into management position directly out of college, absolutely no background/experience related to the position. They love to hire and fire managers on an ongoing basis. It's a norm here. If you are not good friends with the "BIG" lady, you are pretty much out of sight, out of mind. In other words, never expect yourself to grow in your position or promoted. Loyal people who have worked for many years seems to be stuck in the same position while a new hire or somebody fairly new (ofcourse, you need to pretend to be a " good friend" with the "BIG" lady) comes in and gets promoted right away because either their husband/wife is in another higher position. Meanwhile, the hardworking and loyal employee ends up leaving the company. Simply put, they don't care about their employees. All they care about is their game of Nepotism. Seriously, if you are a company that sells product to other companies teaching how to value their employee. Maybe it's about time you re-think what you are preaching.

    If you are looking for a place to grow and learn, this is not the place for you. If you love old dirty office politics, then this is a good fit for you. Highly recommend to stay out of this place!

    Advice to ManagementAdvice

    Stop acting like Gallup is the best company to work for, it has never been. Unfortunately, this company has not even made to the list of best places to work in Omaha. Given the product you sell, it's high time that your "science" behind the products be reconsidered or be applied to your own company before you go out and start looting other companies! Wake up before you find out it's too late!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    na

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gallup

    Pros

    great company to work with

    Cons

    interview too stressful. need a great preparation

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