Gallup Reviews

Updated August 25, 2015
306 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
Gallup Chairman, President, and CEO Jim Clifton
Jim Clifton
229 Ratings

Pros
  • Very flexible work schedule & personal development (in 20 reviews)

  • You create your own hours each week, and it's an overall flexible and easy going work environment (in 14 reviews)

Cons
  • Lack of work-life balance (every week is over 45 (in 9 reviews)

  • to instantly be hired or promoted into senior management positions that pay multiples of what anyone else makes (in 14 reviews)

More Pros and Cons

306 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gallup full-time (More than 5 years)

    Pros

    Flexible schedule, easy to leave for appointments or errands. Great location with a fitness center, easy to walk to the pedestrian bridge.

    Cons

    There has been a lot of turnover recently. The pay is lower than it should be for the jobs being done.

    Advice to Management

    There is too much specialization going on. There are several employees where they are the only people who know the job, and if one of them leaves it is very painful.


  2. Good Company

    Current Employee - Anonymous Employee in Papillion, NE
    Current Employee - Anonymous Employee in Papillion, NE

    I have been working at Gallup (More than a year)

    Pros

    Pay is nice for a high school kid and it's really easy. I really enjoyed my time at Gallup and would recommend it to anyone who is looking for a job

    Cons

    Management acts like they care about you but they don't care. Also some of the people who work here are kind of strange and just complain about people they talk to all day.


  3. Helpful (1)

    Pseudo Harmony - Eery cult like environment...but not all bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Coordinator in Omaha, NE
    Former Employee - Administrative Coordinator in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gallup (More than a year)

    Pros

    Absolutely gorgeous riverfront campus in Omaha. Very social environment. Tons of events/meetings with free food & drinks. "Feel good" atmosphere - on site credit union, child care & cafe with great food

    Cons

    Forced to do more work in less time. Constant peer pressure to hang out after work. Blatantly obvious favoriting towards certain employees. They demand perfection & will viciously berate & belittle you if you don't provide it. It's also kind of a cult like environment. I remember having a team meeting about our Q12 results -the ones specific about our team. Someone had given our team a bad rating and said that Gallup was not a good place to work & a woman who had worked there for many years said in a very angry tone "I wanna know who said this!!" At the time I was the newest person on the team so everyone looked at me. I did not write that because at that time, I was in my honeymoon phase at Gallup & I really didn't feel that way. I just remember that being a bit awkward. Basically if you don't love working there as much as all the "life-ers" do, you will be persecuted for feeling that way. I honestly didn't have too much of an issue with my boss until I put in my notice. I was relocating to another state & all of a sudden she changed. It was like I made the forbidden mistake of deciding to leave Gallup & now I was being shunned. I was only there about 10 months & I think things would have started to get worse had I stayed.

    Advice to Management

    Don't stifle people or "write them off" in the interview process. You will never keep people if you don't grow & develop them. during the interview process, I was asked about my long term goals. As any undergrad a few months out of college has been trained to say, I said I wanted to be in management. I was immediately told that my "talent profile" indicated that I was not a fit for management at Gallup. I thought that was odd & very discouraging. She was telling me right then & there that I would never advance with the company. I had no idea why & was not provided with any type of constructive feedback on how to achieve my goal. Side note: I am now a manager at another company, in another state so someone thought I was a good fit elsewhere :-). I also remember being told that Gallup doesn't do promotions but instead "allows" you to do more work while paying you the same wage ... Yikes! All in all - excellent place to START! If you live in Omaha & last at least a year at Gallup, your resume will be golden as far as getting on at another local company. In spite of the bad, Gallup will always be a major part of my professional growth & development & a big piece of Omaha culture!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flextime (no vacation policy), great food in the cafeteria (albeit a bit pricey), managers are great at placing you where you fit in your role, very diverse group of employees in both ethnicity and age, purpose-driven work. Really a great place to work. The people are truly what make Gallup a unique workplace. Everyone is so willing to help and most are very committed to quality.

    Cons

    The company seems stuck in its ways. Although they like to talk about being more progressive, they are often hesitant to take chances. What they're doing works, but they need to be careful not to get too far behind.


  6. Interviewer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Lincoln, NE
    Former Employee - Telephone Interviewer in Lincoln, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gallup (More than 3 years)

    Pros

    Flexible schedule great co workers flexible dress code.

    Cons

    inconsistent earnings High pressure high turnover of managers

    Advice to Management

    Former interviewers make better managers


  7. Helpful (3)

    Bittersweet :/

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Omaha, NE
    Former Employee - Telephone Interviewer in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Awesome people. Lots of great friends made here. They have their own credit union that is small and caters to your needs. Gallup has a great brand and reputation. Beautiful rover from office.

    Cons

    Meh.. Benefits are okay... (A little expensive with so so coverage) manager turnover is abysmal, they changed the way pay works. Now every second you're off the phone, it counts against you, and if you don't want it to count, you have to be off for 30 minutes!!! You also can't go in before 3pm unless you want to be on the "premier team" (which means crazy required OT) They pay you in a production basis, so if you don't do surveys you don't get paid. Oh.. And two years ago, they cut our hourly rate from 18.70 to 16.80.. Thanks a lot Gallup.

    Advice to Management

    Gallup, you're a "consulting" company. You're supposed to teach other companies how to manage employees but you don't even have it figure out. You nickel and dime all of your employees, and every time you start doing great on the phones, you just raise quotas. That's fair... Since implementing the new pay system, engagement has plummeted. I used to love working here... But now I've moved on to a tech company, that well... Treats me muuuuuch better.


  8. Helpful (1)

    Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Omaha, NE
    Former Employee - Executive Assistant in Omaha, NE
    Recommends

    I worked at Gallup full-time (More than 10 years)

    Pros

    Work-life balance, great management, on-site daycare-best in the Midwest, good perks to work there.

    Cons

    Focusing more on younger employees. Benefits not great due to self-funding but no worse than other local businesses.


  9. Helpful (5)

    Former Partner

    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Gallup full-time (Less than a year)

    Pros

    Majestic history. When you start you are proud to be associated with a company that has such an important past.

    Cons

    Ridiculous nepotism. No one to counter or criticize the controlling family. The Midwest managing partner is a 5th rate manager working for a 4th rate company.

    Advice to Management

    I see from the Gallup home page that the company has struck up a relationship with McKinsey. Yet I have very definite memories of the CEO dismissing the effectiveness of McKinsey during the yearly partners meetings. He also did this during casual conversations on several occasions. My advice is to stop pretending you're a McKinsey equivalent.


  10. Helpful (6)

    Don't practice what they preach

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant Specialist
    Current Employee - Consultant Specialist
    Doesn't Recommend
    Negative Outlook

    I have been working at Gallup full-time

    Pros

    The mission is real (leadership and fellow employees truly do care about making the world a better place) Strengths work (really great work and is used quite a bit internally)

    Cons

    Lack of communication (Feeling a part of the company) Development (no true managers and "go to" is too overwhelmed with his own work) Overworked and underpaid Poor incentive structure Favoritism No career path guidance Poor knowledge management (constantly reinventing the wheel) Poor processes

    Advice to Management

    Follow our own research and create a true manager role, so that you can help grow/develop your people. Hire more people.


  11. Helpful (1)

    Gallup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer
    Former Employee - Telephone Interviewer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture and environment Opportunity to earn more money (pay for performance)

    Cons

    No cons that I can think of

    Advice to Management

    None; great management!



Showing 306 of 314 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.