Gallup

www.gallup.com
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Gallup Reviews

Updated February 14, 2015
Updated February 14, 2015
281 Reviews
2.8
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gallup Chairman, President, and CEO Jim Clifton
Jim Clifton
215 Ratings

Review Highlights

Pros
  • The flexible work schedule is great (in 20 reviews)

  • You create your own hours each week, and it's an overall flexible and easy going work environment (in 14 reviews)


Cons
  • Lack of work-life balance (every week is over 45 (in 9 reviews)

  • Senior management needs to make smarter decisions (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Lincoln, NE
    Former Employee - Telephone Interviewer in Lincoln, NE

    I worked at Gallup

    Pros

    Management seemed to really care about the interviewers as individuals and were there to help and encourage. I was called by name every day as I walked in the door.

    Cons

    The work isn't the most exciting. Some of the topics covered in surveys were interesting, however most of the day is spent listening to voicemails. The pay per survey gets frustrating as well if it is an off night. Also the fact that hours are primarily evening/weekend hours got frustrating, however this is alright if you have daytime commitments and you are looking for some extra cash.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Telephone Interviewer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gallup

    Pros

    If you are in school this is a great job. They are flexible and will work around your classes. There are a lot of people your age to talk to.

    Cons

    Lack of day work most of your hours are 3 to 11. If you are good on the phone they will never let you do anything else because they had to go through hundreds of people to find you. Most of the good management has left. If you are looking for a company you can grow your career in Gallup is not it

    Advice to ManagementAdvice

    You only want to hear what we say when we agree with you. You get high Q 12 because people are afraid of the backlash for poor scores. Your workforce in not engaged.

  3.  

    A fun and motivating environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Interviewer in Omaha, NE
    Former Employee - Telephone Interviewer in Omaha, NE

    I worked at Gallup full-time (less than a year)

    Pros

    Able to design schedule around class

    Cons

    Not a lot of cons was not there a long time

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    MBA Intern - a great way to spend your summer with diverse projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Client Development Consultant (MBA) in Chicago, IL
    Former Intern - Client Development Consultant (MBA) in Chicago, IL

    I worked at Gallup as an intern (less than a year)

    Pros

    Upbeat peers, a mix of internal and external projects, opportunities to be client facing, and a weekly check in to determine the progress of the whole team of interns made this a successful, industrious internship experience for me.

    Cons

    Nature of the work could have been more challenging. Also, I understand that the lack of direction was intended to weed out those who were not comfortable taking initiative, but it's not exactly an environment conducive to mingling on a daily basis.

    Advice to ManagementAdvice

    Structure interactions between the top and bottom floor to make it easier for interns to focus on their work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Energetic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gallup

    Pros

    Flexible working hours
    Good worklife balance
    Indivisual responsibilities
    Good understanding colleagues and managers

    Cons

    Ambiguous growth structure
    Sub-par pay
    Non technical managers for Technical teams
    Some poor managers

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Omaha, NE
    Former Employee - Call Center in Omaha, NE

    I worked at Gallup part-time (less than a year)

    Pros

    -Very flexible, choose your own hours, great management staff that really wants you to exceed
    -Good pay if you make enough surveys and are full time
    -very rewarding company, lots of fun time in the office

    Cons

    -Pay is all commission based and a lot of people dont want to take surveys
    getting yelled at by angry people wondering why you called them
    -didn't make enough money most of the time just from people hanging up and not wanting to take survey

    Advice to ManagementAdvice

    Higher compensation for workers and don't base pay off of commission

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    It was alright, for short term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gallup

    Pros

    Management was great
    People are friendly
    Environment was nice

    Cons

    Long hours
    Quota is hard to meet

    Doesn't Recommend
  9. 2 people found this helpful  

    They Suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gallup

    Pros

    There is a lot to learn by working here

    Cons

    Leaders / Managers are absolutely horrible

    Advice to ManagementAdvice

    fire yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Omaha, NE
    Current Employee - Telephone Interviewer in Omaha, NE

    I have been working at Gallup full-time (more than 3 years)

    Pros

    If you work hard and become good at getting people to say yes you can make good money. They have decent benefits and work environment is great. It is a great company if you have to balance school and/or other life challenges.

    Cons

    If you can not sit in a desk for 8 hours a day and deal with people on the phones it is not the job for you. Also there is no where for you to move up no matter how successful you are, they are not a horizontal company.

    Advice to ManagementAdvice

    Some managers need to be more familiar with all the ins and outs for on the phone problems and issues.

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    Great brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Minneapolis, MN
    Current Employee - Sales Consultant in Minneapolis, MN

    I have been working at Gallup full-time (more than a year)

    Pros

    Smart co-workers and exposure to high level Fortune 500 executives. Great place to learn, grow, and build a career.

    Cons

    Gallup is known for its research and science - always will be. We fell a little behind in technology but we've made the appropriate adjustments and technology is now a strength and blossoming part of our company.

    Advice to ManagementAdvice

    Continue to focus on technology. Everything that comes from it is good.

    Recommends
    Positive Outlook
    Approves of CEO

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