GameStop Reviews

Pros

Decent salary level for required knowledge skills and abilities. Job is not overly difficult compared to other retail. Overall decent.

Cons

Gamestop is very numbers driven and doesnt realize that their approach can lead to unethical behaviours which make it more challenging for the individuals that play within the rules to succeed.

Pros

- I absolutely love my coworkers. They're a friendly and (mostly) professional bunch. Manager included. On a personal level, we all get along quite well.
 - I actually enjoy my job, when I'm in the store. Seriously. I like being there. I feel happy, productive and fufilled.
 - Shockingly, the customer base has been quite reasonable to work with. Black Friday was a 12 hour work day for me, but in the entire half day I only dealt with a few unreasonable customers. Personally, I was just lucky. I've seen the bad customers too, so I know they're there.
 - The flexibility of hours is wonderful. If I need time off, as long as I ask a week in advance, I can usually get it. I try to be reasonable about asking, though, ensuring that they know days I'll need off well in advance where possible.
 - I'm selling video games. Seriously. Do I need to say more? I know dozens of people who would kill for this job, which leads to the cons...

Cons

- Minimum wage. Believe it or not, this didn't bother me nearly as much as people might think. Minimum wage is higher in this city than in other places. Am I saying I wouldn't like, am not worth of, or need more? Of course I'd like more, but I know the times we're in. Minimum wage is retail's starting salary. Period.
 - Hours. This is where we get to the real problem. Supposedly, I've had it good for a GA. I was a holiday hire who made it onto the main staff before the holiday season even ended. I once had warrantee and subscriptions numbers that were the best in the entire store. I've even worked at other stores where the DM's favorite manager starts reccomending me for more training. None of this changes the fact that, after the first week of january, my hours vanished. Working 15 hours a week is considered a "very good" week now, when in reality that's more like the bare minimum I need to get by. In fact, I haven't seen a week with that many hours since. I've had a 9 day period where I haven't worked at all. The most I've made in a month was roughly 400$ since I started. And the most I worked was 58 hours in the month of november. I was hoping for a bare minimum of 60 hours every month of the year. One simply cannot make any kind of living off of not only mimum wage, but barely any hours.
- I was interviewed in August. I didn't start work until November.
- Pre-orders. You know what? I have no problem with subscription cards. If you shop here a lot, they make sense, and we have a consistent and strong customer base. I've had people thank me for telling them about the cards, even when they don't want to pick one up today. Plenty of people want the cards. People even like game informer. I've only had maybe 2-3 people tell me to email the magazine rather than mail it. Also, selling warantees isn't a problem now because they come up during the transaction process. Enough people are interested in them that I barely have to push them at all to get good sales. The real problem? Pre-orders. Despite the fact that they add no extra cost to your purchase, people in our district simply don't want to do it. Certainly not in the numbers GS hopes for us to get. If the title is big enough, they know it will be avaliable not only here, but anywhere on release day... including at another gamestop! We compete with our own franchise for this! About the only way you'll get pre-orders is if you either know the person, the customer specifically came to make a pre-order, or you can hold their attention long enough to get them to put down money for a game they may or may not like. Granted, pre orders are a good thing for the customer if they want to do them, as they ensure you'll get your game on release day, and even ensure our store will get them game at all if it's a title with small demand, but still.

Unfortunately, I suspect my pre-order numbers could be the bane of my time working at GS. This is frustrating because I truly don't believe there is any good way to convince a customer to pre-order a title when they don't already want to... which means it becomes just as much a factor of luck, as it does salesmanship. Does this mean I won't try my damndest? Of course I will. But it's the fact that I can do everything else right, but will be held back because I'm no snake oil salesman with preorders that will drive me insane.

Advice to Senior Management

Take your interest free loans and shove them where the sun don't shine. Recognize employees for all their benefits, not just their pre-order numbers, and please offer more hours to individual stores. Not that what I say here matters. That truly feels like the problem.

Pros

Management is flexible about taking time off.
Management will work with your schedule.
At my location, most coworkers are students so it's easy to switch/cover if needed.
Discount on games is okay.
Access to copie of Game Informer magazine on break.
Great LGAs & SGAs!

Cons

Associates were moved from another store to take the position I was in line to be promoted to.
No recognition of hard work put into the job.
CONSTANT PRESSURE TO SIGN CUSTOMERS UP FOR THE REWARDS CARD.
EVEN MORE PRESSURE TO GET GAME PREORDERS.

Advice to Senior Management

Be very careful when scheduling to not choose favorites. Leftover holiday hires have no right to be getting 15-20 hours, when I'm getting 5 but used to get 30+.

Pros

if you have a passion for games . Excelent job

Cons

does not give workers enough hours

Advice to Senior Management

reward workers more and they will perform better

Pros

Fun socializing with customers about video games and giving your opinion
Employee discounts were ok.

Cons

This company does not care about their associates. I can seriously go on but for the love of GOD its not worth it.

Advice to Senior Management

Listen to your employees.

Pros

If you like videogames go for it. Staff is usually young so its really easy to get along with everyone, including manager.

Cons

Terrible pay, the hours are horrible, the work is extremely tedious and not worth the poor pay. Depending on the management, its either an ok experience, or a really terrible one.

Pros

Can be calm at times.
You're in the "know" of new and popular titles being released.

Cons

Terrible pay for the level of stress, and amount of work you' re expected to get done. Managers don't care about you or the times you need to take off of work.

Advice to Senior Management

Be more supportive of your staff! Don't assume the new recruits are going to know how to do everything right from the start, give them time to grow and teach them.

Pros

Great environment of the workplace

Cons

low wage for the employee's

Advice to Senior Management

you need to do things that make sense

Pros

Good benefits for full-time employees.

Cons

LImited growth. Management is so focused on digital, other areas are forgotten.

Advice to Senior Management

Raines needs to spend more time working on promoting himself and get the company back on track.

Pros

-learn to think quickly
-learn how to sell
-insight as to how large companies make money
-video game discounts (15%)
-chill place to work

Cons

-hugely underpaid
-can at times seem overwhelming
-horrible computer and cashier system especially for a place that sells so much tech
-extremely unorganized and inefficient at times
-does not care about employees that much
-sees people as numbers
-loves to push extras on each sale

Advice to Senior Management

you should have a training session for all new employees rather than just throwing them into the field of work and expecting them to learn through experience. not only does this make the customer feel like they aren't cared about because we just allow inexperienced workers at them. but it is bad for business.

also be like apple. actually hire people who love the products know a lot about video games and everything else. not just people who look appealing.