40% of the CEO
J. Paul Raines
Pros – -Easy work
-Know about all the new releases.deals
-get to chat with people about video games
Cons – -Having a quota for rewards car sign ups and pre-orders sucks.
-Penalized if someone cancels a preorder even if you didn't make it originally
-management can be very harsh
-Customer Survey's below a perfect are heavily penalized
I wouldn't recommend this to anyone looking for a career or to get into the video game industry. I enjoyed working there but only because I worked like twice a month and my SGA didn't give me quota's.
Advice to Senior Management – Don't just penalize us for less then a 9 on the survey, tell us where and where and maybe offer tips on how to improve. Customers would often say they were scoring me lower on my survey because I was pushy about pre-orders or sign ups. Management can't have it both ways.
Yes, I would recommend this company to a friend
1 person found this helpful
Pros – The lack of consistency in talent means that there is room for growth for those who are hard-working and talented. Easy to make considerable impact with a basic understanding of how to train and utilize human resources and to plan longitudinal profit growth. Sales skills and organization of time and space are a must.
Cons – Lots of tasks related to counting and organizing stock due to the volatile inventory structure of a Buy, Sell, Trade model. Upper and middle management create top-down approaches that front-line knows better than to argue with, but results are not always tested before wide-scale implementation or even afterwards correctly to pinpoint success causing uncertainty in harm/benefit.
Advice to Senior Management – Learn how to create initiatives in a way that can be tested quantitatively for their effectiveness. Trust that your front-line can figure things out if implemented with proper training, let them rise to the occasion. Hold onto your star players with more than what often feel like empty promises for personal and professional growth.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
Pros – Working with Gamers around Games
Cons – Pay is trash, lots of needless quotas to hit
No, I would not recommend this company to a friend
Pros – It was great as a summer job that eventually turned into a once-a-week side job for me, sort of like a hobby. I enjoyed going in and talking to people about games, selling games and having fun. Everyone I knew within the company said that my position, "game advisor," was their favorite job. It was a blast and fun to come in to work.
Cons – It seemed to me that as people went further up the company ladder they became more and more dissatisfied. A lot of the activities they were required to perform were tedious and time-consuming. Managers tended to become jaded and unhappy, with a negative opinion on the inner workings of the company. Their hours did not justify their pay.
Yes, I would recommend this company to a friend
Pros – Games, fellow game lover, sometimes they have free chicken.
Cons – No girls. If you love girls you wont see too many there.
Advice to Senior Management – Make the employees have fun.
Pros – Great when the people you work with are as enthusiastic as you are. Some of the customers are great to talk to when they are into this hobby as much as some employees.
Cons – Corporate chooses to empower the customers more than the employees. They more often than not elect to go with the customer (who is rarely ever right in my experience), even when you are following the rules perfectly. Some employees are the absolute worse and do not care for anything that they are selling and they give the company A LOT of bad press.
Advice to Senior Management – Empower the employees more and give customers a reason to come to GameStop over the competition outside close to meaningless bonuses.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – As a store manager you get a lot of free games, flexible schedule, good pay and benefits.
Cons – It is salary so there are times when you have to work a lot of extra hours. Company is very much into micro management
Pros – being around games and talking about games
Cons – once you reach management the job is all about numbers and loyalty cards. plus the upper management gets to have their thanksgiving while the grunts are ina store at midnight. plus expected to do 100 things with no payroll or associates to help.
Advice to Senior Management – stop being stingy with payroll. we all know you have surplus cash that could be used to better the stores and the staffs in them.
Pros – I can't think of a positive aspect to working there.
Cons – Lack of best-practices in many functions. The corp operates with a focus on stores so everything else is made to feel as a necessary evil. The attitude is to spend what it takes just to "keep the lights on", with little long term vision because they all know the ship is already sinking anyhow.
Pros – Consistently able to work with customers on a subject I was passionate about.
Cons – Upper management is extremely goal oriented to a fault. You're expected to pull numbers that might be impossible based on your store's foot traffic. Being that it was salary the hours were 60+ and payroll was very stingy, so if something needs done you'll be the person doing. 80 hour weeks were typical for me.
Advice to Senior Management – Place an emphasis on personal achievement while also giving the people you hired the benefit of the doubt. Raise the minimum wage in order to maintain good associates, and stop forcing "rewards" down people's throats. You can often attract more flies with sugar than salt.
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No thanks –