GameStop Reviews

Pros

-learn to think quickly
-learn how to sell
-insight as to how large companies make money
-video game discounts (15%)
-chill place to work

Cons

-hugely underpaid
-can at times seem overwhelming
-horrible computer and cashier system especially for a place that sells so much tech
-extremely unorganized and inefficient at times
-does not care about employees that much
-sees people as numbers
-loves to push extras on each sale

Advice to Senior Management

you should have a training session for all new employees rather than just throwing them into the field of work and expecting them to learn through experience. not only does this make the customer feel like they aren't cared about because we just allow inexperienced workers at them. but it is bad for business.

also be like apple. actually hire people who love the products know a lot about video games and everything else. not just people who look appealing.

Pros

Discount on Video Games was decent

Cons

Actually considered a blemish in most electronic retail locations
Senior Management knows little about retail much less the Gaming Industry

Advice to Senior Management

Learn your industry and get ahold of the facts that the pre-owned industry is shunned by the development community and get out before Best Buy gets the victory for shutting you down.

Pros

The benefits provided to full time employees are decent, working with small group of people makes the job easier, and the ability to make the schedule flexible is a nice perk.

Cons

Upper managment is more concerned with filling thier own pockets then giving back to stores, the company will spend more money on shipping materials out to store then on raises in a year. The bonus program had recently benn cut back to almost nothing.

Advice to Senior Management

Start appreciating the middle and lower management of your comany. Look at the turn ove in store managers in the last year ot so and realie what you are doing wrong!

Pros

If you like talking about video games and helping people with them, this is the place for you. You get to spend all day just shooting the sh*t with people about upcoming and favorite games. Customers are generally very nice/interesting.

Cons

It involves a fair amount of simply organizing games alphabetically on shelves. The computer system is a bit convoluted to use.

Advice to Senior Management

The manager of the branch I was at while working there was rather disheveled and terse. He didn't really offer much positive feedback, and only commented on my performance when I screwed up. Positive reinforcement works better than negative.

Pros

-If you are a gamer (which I am not), this is the perfect place
-15% employee discount and game sign outs

Cons

-low pay
-same pay even if you sell more than others
-very pressured especially in times of new game releases (reserving games)

Advice to Senior Management

There isn't much. I haven't worked long enough to know what to improve.
Better pay perhaps? There are many other jobs around me that pay higher for simple cash register jobs.

Pros

Friendly environment with nice people. If you like spending your day talking about and learning about new games, this is the job for you.

Cons

Low pay, no benefits until several promotions under your belt. You'll need to work very hard and devote yourself to a job with very low pay in order to get a salary even noteworthy of supporting yourself, let alone a family.

Advice to Senior Management

GA's can have good ideas and should at least be humored. Don't write them off because you believe you know better.

Pros

Great environment to discuss games, lots of awesome insider info, 15 percent discount on games, fun and generally easy job.

Cons

Not a lot of customer traffic since economy has went down, Seasonal employees only get One work day a week for only 3 hours. And if you call out from your one day a week, they don't call you in for another day or reschedule.

Advice to Senior Management

Give the employees more hours. Management shouldn't be the only one getting all the hours, otherwise, why even hire us?

Pros

I enjoyed the varied responsibilities that come with working in a small retail establishment. I also enjoyed working with people who share my interests.

Cons

They absolutely never express gratitude for anything. They will always only find the one thing you made a mistake on, and are beyond rude and condescending concerning it.

Advice to Senior Management

This company needs a serious cultural shift. The lack of respect and appreciation for employees is the greatest weak spot. Right now, margins on used products are enough to carry a mediocre company, but with digital delivery becoming the norm, and its often amazing prices drawing consumers, such as with Steam sales, GameStop will have to make repairs if it wants to stay competitive.

Pros

I have worked at GameStop for six years. The work and the people at the store level are amazing. Most of the people I have worked with give their heart and soul to GameStop. It is very easy to get great satisfaction in making your store tidy and working with the customers. GameStop's return policy is also one of the best in retail so as an employee you RARELY have to argue with customers to make sure you follow the polices.

Cons

There is only negative reinforcement. Rarely do they tell you, you did a good job. You can have 6 amazing months of numbers and one bad week... They only care about the bad week. Their lack of hours given to the stores mean that Store Managers must work between 50-70 hours a week to be successful. I was a Store Manager for 2 years and asked to be demoted because the 10-30 extra hours per week were not equal to the $100 difference per pay check every 2 weeks. Finally as a Store Manager you are given very little control over your store. You are allowed to hire (if other managers also interviewed the candidate) allowed to fire (only with the District Managers approval) you really have no say on what goes where in the store in which you are responsible.

Advice to Senior Management

Help develop your employees to be better leaders and treat them as adults. Holding hands is not required. In the current economy we have lots of people with degrees and advanced degrees running the stores and they should be treated as such.

Pros

15% employee Discounts, health benefits, paid vacation, paid sick days, gain knowledge of games, testing out games, getting free stuff like posters and tshirts

Cons

Working the Holidays, underpaid, no commission, PreOrder and Subscription demands with no incentive, zero compensation for hard work and efforts, not enough hours are distributed each week from corporate

Advice to Senior Management

Our District Manager is a huge problem. Many gamestop employees in my district are unhappy and slowly quitting. Corporate needs to distribute more hours to each store