GameStop Reviews in Dallas-Fort Worth, TX

Updated September 19, 2014
Updated September 19, 2014
1,311 Reviews
2.8
1,311 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
624 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 195 reviews)

  • You get a discount on purchases, and you can check out games for four days (in 46 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 110 reviews)

  • You get paid just above minimum wage with the responsibility of a store manager (in 76 reviews)

More Highlights

75 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Grapevine, TX
    Former Employee - Business Analyst in Grapevine, TX

    I worked at GameStop as a contractor for less than a year

    Pros

    Managers were reasonable, listened well, accessible.

    Cons

    If contracting, assume you be released just before the contract ends.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Started great but just started going downhill after that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  DFW, TX
    Former Employee - Store Manager in DFW, TX

    I worked at GameStop full-time for more than 5 years

    Pros

    It all depends on your management. I've had great teams and I've had horrible teams. I got to sell what I love and enjoyed talking to my customers about it. If you do your job they way they want, you'll be respected.

    Cons

    Extremely bad about work/life balance, 60+ hour work weeks 6+ days a week at the store was regular. Min 44 hrs is what they tell you you can work but if you do you need to explain your reasons as to why you only worked 44 (which is very rare that you get the chance to). Extremely hard to move up in the company store wise especially when your manager likes where you are because it makes them look better. Everything is micro managed

    Advice to ManagementAdvice

    More bonuses and contests, More payroll hours, Better discounts

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Very challenging, but it was a great way to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Grapevine, TX
    Former Employee - Marketing Manager in Grapevine, TX

    I worked at GameStop full-time for more than 5 years

    Pros

    opportunity to learn, fun enviorment, free games

    Cons

    very stressful, not allot of room to grow, very political

    Advice to ManagementAdvice

    There should be a better career growth plan. People have to leave to make more money.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Gamestop is a fun environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Database Administratior  in  Grapevine, TX
    Former Employee - Senior Database Administratior in Grapevine, TX

    I worked at GameStop full-time for more than 3 years

    Pros

    Gamestop has a friendly working environment with open communication from management.

    Cons

    It's very hard to get a pay raise in the IT department.

    Advice to ManagementAdvice

    Take reviews more serious and try to stay more competitive with salaries.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Gained valuable work experience but ultimately I needed to find a better position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager  in  Grapevine, TX
    Former Employee - Corporate Manager in Grapevine, TX

    I worked at GameStop full-time for more than 10 years

    Pros

    GameStop gave me valuable work experience that other companies will desire. Allowed me to work with a lot great people.

    Cons

    Compensation was well below industry standards. Corporate offices were very cramped and lacked sufficient parking. Company didn't spend a lot of money improving the building or on amenities.

    Advice to ManagementAdvice

    Management needs to work on improving employee morale and reducing personnel turnover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Nice casual environment, LOTS of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Grapevine, TX
    Former Employee - Project Manager in Grapevine, TX

    I worked at GameStop full-time for more than a year

    Pros

    You can wear jeans every day. The people here care about their work. You can talk to anyone, even the upper management supports an open door policy.

    Cons

    There are a lot of politics that impact the teams at play. The walk from the parking lot is long and in the heat / rain / wind and your car will not have much shade.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at GameStop full-time for more than 8 years

    Pros

    Wear jeans to work everyday, employee discount on games, great people to work with, and they communicate well to the employees.

    Cons

    If you don't put in extra hours beyond 40 you're not considered for promotions. Poor flexibility and work/life balance. Salaries and pay is typically below market. Know your worth to get the market pay for the job, because they will try to low ball.

    Advice to ManagementAdvice

    Be more flexible.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Hard work, rough pay, but overall fun experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  Lewisville, TX
    Current Employee - Senior Game Advisor in Lewisville, TX

    I have been working at GameStop part-time for more than a year

    Pros

    Fun environment for true gamers who want to share their experiences with their customers. The in-store perks are nice to a point, and it's easy to make regulars out of your customers. Lots of room to advance through the ranks if you're willing to work very hard for it.

    Cons

    Inconsistent scheduling can be unsettling at times, weekly hours can fluctuate quite dramatically. You must constantly keep yourself up to date on a huge section of gaming culture at any given time, as well as weekly store promos. Lots of personal responsibility for very little pay most times.

    Advice to ManagementAdvice

    Individual stores should have several more hours on payroll to compensate for training and store meetings. Most of the new material is explained on the fly with no proper time for absorption and understanding.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Not terrible, not amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Grapevine, TX
    Former Employee - Anonymous Employee in Grapevine, TX

    I worked at GameStop full-time for more than 8 years

    Pros

    Great coworkers, fair amount of transparency from executive teams, good benefits for salaried employees, lots of potential for moving around departments if desired, lots of PTO once tenure is gained, lots of options to transfer if you need to change location

    Cons

    Lower than industry average pay, minimal benefits for hourly employees, changes are often made quickly without adequate communication, convoluted health benefits, regular layoffs and store closings

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Political, but better than some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Grapevine, TX
    Former Employee - Analyst in Grapevine, TX

    I worked at GameStop full-time for more than a year

    Pros

    Great place to sell "fun"

    Cons

    Very political; lacks broad focus

    Advice to ManagementAdvice

    Management needs to stop playing games with people's careers, and start focusing on increasing profit for the company

    Recommends
    Positive Outlook
    Approves of CEO

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