GameStop

  www.gamestop.com
  www.gamestop.com

GameStop Reviews in Los Angeles, CA

Updated October 14, 2014
Updated October 14, 2014
1,434 Reviews
2.9
1,434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
693 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 221 reviews)

  • I did check out games for research and give feedback based off my personal experience (in 54 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 128 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 42 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    The fun of working with video games, the tedium of working retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Torrance, CA
    Current Employee - Game Advisor in Torrance, CA

    I have been working at GameStop part-time (less than an year)

    Pros

    The fun of working with video games, and associating with other video game fanatics

    Cons

    The tedium of working retail can be wearying, but no more than any other job. Selling memberships and plans and the various upgrades is annoying, but every retail job is required to do it, so whatever.

    Advice to ManagementAdvice

    Give workers more hours, especially if they're talented at selling memberships and upgrades.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Even though it got busy, I had fun interacting with the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Pasadena, CA
    Former Employee - Store Manager in Pasadena, CA

    I worked at GameStop

    Pros

    High paced, fun environment. Recommending games you are passionate about. Informing customers of all the cool future releases firsthand. Helping out moms who have never been inside a video game store at Christmas time.

    Cons

    Not enough hours to complete all tasks.

    Recommends
    Approves of CEO
  3.  

    GameStop is unrelentingly corporate, but the people there are amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Los Angeles, CA
    Former Employee - Third Key in Los Angeles, CA

    I worked at GameStop full-time (more than an year)

    Pros

    One of the best ways to get your foot in the door is to apply right before the Holidays, and then just work as hard as possible, taking any and all time offered. You'll be in an exhausting environment, but the people around you will have similar interests and passions, and your team will become a family.

    Cons

    Having to push pre-orders and rewards cards. Yes, there is a good reason behind this, but there is WAY too much importance placed on those numbers. It's like standardized tests not being a full representation of your value. It has NOTHING to do with how many games you sell, systems, or how great you are with customers. It just reflects how relentless you are with asking.

    Advice to ManagementAdvice

    Provide clearer paths and open doors to upward movement in the company. Sometimes just letting the staff know that all they have to do is let you know they're interested in moving up is enough.

    I wish there was more of a focus on career nurturing than just making sure your staff is filled at all times.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great for a retail veteran.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA

    I worked at GameStop

    Pros

    -Get to work in the gaming industry.
    -Selling games to people is as fun as you make it.
    -Fortunately I had a very supportive leadership team which respected employees needs and growth.
    -Medical benefits are very competitive for retail.
    -Yearly management meeting in Vegas, lots of contests as incentive and yearly bonus.
    -Performance Indicators are easily manageable and easy to translate to creating a guest experience rather than just driving a number.

    Cons

    -A lot of change happens in a short amount of time.
    -Leadership dictates the success of your business, if you are not confident in your supervisor you need to be or consider something else.
    -This company is driven by it's people at the DM level in too many ways, I was fortunate to have great DMs but a mediocre or bad DM would make this a difficult place to work as a manager.
    -Labor hours for non management are too few to operate during busy times, Game Stop is doing a great job of transitioning to customer a 1st model, but it is hard to do at the store level with out hours to support the number of employees needed to appease the demand.

    Advice to ManagementAdvice

    Make sure the directives and intent of corporate policies are executed at the field level. Integrity, communication and commitment are lacking in the field when compared to corporate direction.

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Fun but Tough company to work for, overwhelming expectations at a store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at GameStop full-time (more than 3 years)

    Pros

    If your into video games, this is the place for you
    Their annual Store Manager Conference is a blast
    Co workers are usually fun people

    Cons

    As a store associate you need to educate customers on way too many things. Reservations, Trades, Pre-owned- loyalty card, and soon a credit card. Sometimes its overwhelming for employees and guests

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Manager positions are O.K

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Annual conference. All expenses paid. Flight, Room, Meal, Thousands of dollars worth of free Games and merchandise.
    Great Hours for managers only.

    Cons

    Low pay(PART TIMERS)
    Low hours (PART TIMERS)
    pressure on performance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun people but hard work that has no promises to develop, expand and rise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in La Mirada, CA
    Current Employee - Assistant Store Manager in La Mirada, CA

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Good people employees and customers. Great personal growth opportunities. Good benefits

    Cons

    Too much opportunity to mess up and get terminated. Not much chance for rise within. All opportunity comes from outside.

    Advice to ManagementAdvice

    Can't expect a store manager to have a life and run a store with so much hours piled on after the regular 44 has been worked.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Friendly coworkers, bad work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor in Northridge, CA
    Former Employee - Game Advisor in Northridge, CA

    I worked at GameStop part-time (less than an year)

    Pros

    Friendly co workers to talk about games with.

    15% off any item in store except consoles and pre-paid cards.

    Freebies depending on the situation.

    Cons

    A bit too much work for new members to handle.

    Some unrealistic expectations on work performance.

    Little pay.

    Advice to ManagementAdvice

    Try not to be too harsh on new employees. Give them more breathing room when they start. Only after a few months should they be expected to handle working on the cashier or alphabetizing especially during the holidays. I did enjoy working for you though, and I hope to do it again soon.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Short-lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Torrance, CA
    Former Employee - Sales Associate in Torrance, CA

    I worked at GameStop part-time (less than an year)

    Pros

    It's a video game store, what's not fun about it?

    Cons

    Barely any hours, most hours go to full-time workers and I was seasonal.

    Advice to ManagementAdvice

    Spread out the hours

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Fun place with very few hours to spare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Alhambra, CA
    Current Employee - Game Advisor in Alhambra, CA

    I have been working at GameStop part-time (more than an year)

    Pros

    Its a fun environment. You get to talk about video games all day long, you help/advice people, a little competitive on sales, and cool co-workers!

    Cons

    Stores don't give a lot of hours to their employees. If you're not the Manager or Assistant Manager, expect 5 - 10 hours a week.

    Advice to ManagementAdvice

    The push for pre-orders/Memberships is a bit too much, and your job shouldn't depend on it.
    Proper training should be given to new employees
    Better advancement oportunities should be given.

    Recommends
    Neutral Outlook
    Approves of CEO

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