GameStop Reviews

Updated July 19, 2015
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2.9
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GameStop CEO J. Paul Raines
J. Paul Raines
19 Ratings

Pros
  • Great place to work if you're into video games (in 221 reviews)

  • Were able to check out games so it was easy to learn about the products we were selling so we can give customers our personal reviews (in 54 reviews)

Cons
  • Repeated upper management changes (in 128 reviews)

  • No work life balance at all whatsoever (in 42 reviews)

More Pros and Cons

37 Employee Reviews

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  1. Game Stop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Anaheim, CA
    Current Employee - Store Manager in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 8 years)

    Pros

    15% discount, good benefits, flexible hours, team environment

    Cons

    Pay not as good as other retailers, only room for advancement to a certain extent


  2. Low pay, Easy work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Easy work if you know what to do

    Cons

    Low pay, Low discount, bad customers

    Advice to Management

    Work harder to improve store and teams


  3. Employee

    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at GameStop full-time (More than a year)

    Pros

    The least of the retail evils because you're in the gaming community.

    Cons

    The retail environment is stressful as for all retail jobs.


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  5. Terrible retail experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SGA in Los Angeles, CA
    Former Employee - SGA in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Some of the employees are cool, fun people to work with. It is nice to be in the know as far as gaming is concerned.

    Cons

    The cons are pretty extensive so I'll keep it short. The workload is pretty unrealistic for the customer care that you are supposed to give. Single coverage for the better part of an 8 hour shift all while doing their shipping and receiving, back end work and marketing can be frustratingly impossible. The skills necessary for doing well at the job isn't reflected in pay and there are no benefits until you are an ASM or store manager, no matter how many hours you work. As an SGA or above you can forget about another job or school because they want full availability. Sales goals with no real incentive and the numbers "game" they play are ridiculous. The micro management is pretty horrible too. Believe me when I tell you that this is the short list, because I could write a book.

    Advice to Management

    Give your stores some hours so that there is NEVER single coverage. Let your employees know that they are appreciated. It is disheartening to work so hard to only hear of the little things they missed and rarely hear of a job well done, especially when it is deserved. The lack of recognition for the 30+ hr. employees as part time with no benefits is despicable. Listen to the people in the stores. They know their store and their customers, don't be so quick to blow them and their suggestions off.


  6. Senior Game Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor in Los Angeles, CA
    Current Employee - Senior Game Advisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    If you love video game, you get to be up to date on whats going on in the biz.

    Cons

    -Hours -Non flexibility -Do not value employees -Not compensated for amount of work -No room for growth -Stress from Sales -Lots of pressure for performance

    Advice to Management

    You need to value your employees for the hard work that they do. They only take care of the upper management people and forget about the people who hold down the store front.


  7. Not worth applying to unless you don't actually need a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Santa Ana, CA
    Former Employee - Game Advisor in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    Working with fellow gamers/ nerds Helping people find the perfect game whether it be a gift for someone else or themselves Easily making friends with fellow employees

    Cons

    I wasn't allowed a break or lunch. You are allowed to walk to the storage room to eat real quick and head back to the floor. GameStop has been sued multiple times for not allowing their employees proper breaks and lunches. You may get one four hour shift during peak season because GameStop always over hires.

    Advice to Management

    Warn people who come in searching for a living wage to apply somewhere else. Let them know that this job is more of a side job rather than an actual employment opportunity from the start rather than having them waste their time while bills go unpaid in false hope.


  8. games

    Current Contractor - Game Designer in Northridge, CA
    Current Contractor - Game Designer in Northridge, CA
    Recommends
    Neutral Outlook

    I have been working at GameStop as a contractor (Less than a year)

    Pros

    anything that pays good, thats pretty much it.

    Cons

    when holidays are not off


  9. Helpful (1)

    A Friendly Environment

    Former Employee - Cashier in Valencia, CA
    Former Employee - Cashier in Valencia, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    GameStop has a very friendly environment. Everyone helps each other with different tasks throughout the day such as stocking video games on the shelves or completing a sale.

    Cons

    I do not feel that there are any cons at working at GameStop. Everyday seemed better than the before because everyone worked together.

    Advice to Management

    No advice to management, they are doing everything fine so far. Management was very nice and helpful whenever I talked to them.


  10. Poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Game Advisor in Whittier, CA
    Former Employee - Lead Game Advisor in Whittier, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    Great potential, customers are great, games are a booming business.

    Cons

    Poor management, sales driven in a way that customer service is often lost, not enough training.

    Advice to Management

    Pay employees what each is worth accordingly! Treat and promote employees based on their performance, no favoritism! (This is not a union!)


  11. Fun environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Huntington Beach, CA
    Current Employee - Assistant Store Manager in Huntington Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop (More than a year)

    Pros

    Getting to talk video games all day Game releases are a ton of fun

    Cons

    Corporate micromanages EVERYTHING The amount of info you have to throw at every customer is insane



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