GameStop Reviews

Updated July 19, 2015
37 reviews filtered by
  • Los Angeles, CA Area
  • Any Job Title
  • Any Status
Employment Status

Reset

37 Employee Reviews

Sort: Popular Rating Date
  1. Ex ASM

    • Culture & Values
    • Senior Management
    Former Employee - Assistant Store Manager in Costa Mesa, CA
    Former Employee - Assistant Store Manager in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If your passionate about video games you'll love.it.and the people you work with can make it fun and enjoyable

    Cons

    The upper management can be a deal breaker and some of the things they say can contradict what they want you to do

    Advice to Management

    Don't pick favorites.


  2. Terrible job to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    15% off discount on games Opportunity for advancement

    Cons

    Constantly worked off the clock Worked alone or with only 1 person Limited tools and resources for operations and loss prevention. Worked lots of overtime forcibly, with no say.

    Advice to Management

    Labor management and payroll needs to be increased. Pay your employees for all time worked Have more resources for employee, including benefits, time off to use, and more perks.


  3. Helpful (2)

    Fun but Tough company to work for, overwhelming expectations at a store level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    If your into video games, this is the place for you Their annual Store Manager Conference is a blast Co workers are usually fun people

    Cons

    As a store associate you need to educate customers on way too many things. Reservations, Trades, Pre-owned- loyalty card, and soon a credit card. Sometimes its overwhelming for employees and guests


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Manager positions are O.K

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Annual conference. All expenses paid. Flight, Room, Meal, Thousands of dollars worth of free Games and merchandise. Great Hours for managers only.

    Cons

    Low pay(PART TIMERS) Low hours (PART TIMERS) pressure on performance


  6. GameStop is unrelentingly corporate, but the people there are amazing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key in Los Angeles, CA
    Former Employee - Third Key in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than a year)

    Pros

    One of the best ways to get your foot in the door is to apply right before the Holidays, and then just work as hard as possible, taking any and all time offered. You'll be in an exhausting environment, but the people around you will have similar interests and passions, and your team will become a family.

    Cons

    Having to push pre-orders and rewards cards. Yes, there is a good reason behind this, but there is WAY too much importance placed on those numbers. It's like standardized tests not being a full representation of your value. It has NOTHING to do with how many games you sell, systems, or how great you are with customers. It just reflects how relentless you are with asking.

    Advice to Management

    Provide clearer paths and open doors to upward movement in the company. Sometimes just letting the staff know that all they have to do is let you know they're interested in moving up is enough. I wish there was more of a focus on career nurturing than just making sure your staff is filled at all times.


  7. Fun people but hard work that has no promises to develop, expand and rise.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in La Mirada, CA
    Current Employee - Assistant Store Manager in La Mirada, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Good people employees and customers. Great personal growth opportunities. Good benefits

    Cons

    Too much opportunity to mess up and get terminated. Not much chance for rise within. All opportunity comes from outside.

    Advice to Management

    Can't expect a store manager to have a life and run a store with so much hours piled on after the regular 44 has been worked.


  8. Not A Good Company To Make A Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in North Hills, CA
    Former Employee - Store Manager in North Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    If you love or are interested in video games, it's worthwhile and at times fun in terms of dealing and interacting with customers who also love video games. You get discounts on video games (both new and used) but not video game consoles. When I worked for the company, I definitely loved the employees/subordinates I worked with.

    Cons

    Terrible upper management, particularly District Managers. District Managers play favorites. The fact that a District Manager would promote somebody with a High School Diploma over somebody with a Bachelors Degree to Store Manager for the mere fact that he likes that particular person is ridiculous and downright wrong. Let's get one thing straight first, the company prefers to hire Store Managers externally so getting promoted to Store Manager is very difficult no matter how hard you work and show your worth.

    Advice to Management

    If a store doesn't reach its numbers, don't use scare tactics towards the store managers and think that will change anything for the better. More likely than not, it makes things worse and stresses the employees. Show professionalism in what you do, be a coach, be a guide for success not failure. A good manager is somebody who is able to mediate and manage different personalities and egos. A good manager is somebody who offers guidance through the good and tough times. A good manager is not somebody in authority all the time - somebody who orders his/her subordinates to do this and that or scares people if they don't meet unrealistic or over the top expectations. Just be a GOOD MANAGER.


  9. Friendly coworkers, bad work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Northridge, CA
    Former Employee - Game Advisor in Northridge, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    Friendly co workers to talk about games with. 15% off any item in store except consoles and pre-paid cards. Freebies depending on the situation.

    Cons

    A bit too much work for new members to handle. Some unrealistic expectations on work performance. Little pay.

    Advice to Management

    Try not to be too harsh on new employees. Give them more breathing room when they start. Only after a few months should they be expected to handle working on the cashier or alphabetizing especially during the holidays. I did enjoy working for you though, and I hope to do it again soon.


  10. The fun of working with video games, the tedium of working retail.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Torrance, CA
    Current Employee - Game Advisor in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    The fun of working with video games, and associating with other video game fanatics

    Cons

    The tedium of working retail can be wearying, but no more than any other job. Selling memberships and plans and the various upgrades is annoying, but every retail job is required to do it, so whatever.

    Advice to Management

    Give workers more hours, especially if they're talented at selling memberships and upgrades.


  11. Not as great as one would think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SGA in Torrance, CA
    Former Employee - SGA in Torrance, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at GameStop part-time (More than a year)

    Pros

    Good for game knowledge, great cow-workers, and organized business model.

    Cons

    Pay was crappy considering I worked for 2 years and only got a 50 cent raise even though I made it to SGA while have a bachelor's degree. THEY DO NOT CARE IF YOU HAVE A COLLEGE DEGREE EITHER. I was a hard worked SGA that was given 38 hours a week (just under full-time so I was unable to receive benefits). Also they are breaking of California labor laws, which is a huge issue that many ignore. As an opener you are alone in the store and can not leave the store to take your 10 minute break which the law states we are suppose to get. Also, we could get in trouble for closing the store for a few minutes to use the restroom because no other person was in the store at the same time. It's a huge class action lawsuit waiting to happen. I was never able to take my ten minute breaks as a manager because I wasn't allowed to leave the store to anyone that wasn't a keyholder. Personal life was also an issue because as a keyholder you have to work at the mercy of the stores needs.

    Advice to Management

    Please consider paying employees much better than they make now. Be considerate of college degree employees. More pay and smarter planning will make your employees much happier and thus, more productive.



Showing 37 of 1,960 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.