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Glassdoor is your free inside look at GameStop reviews and ratings — including employee satisfaction and approval rating for GameStop CEO Dan DeMatteo. All 64 reviews posted anonymously by GameStop employees.

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64 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 3, 2009)

GameStop Vice Chairman and CEO Dan DeMatteo

Dan DeMatteo

Vice Chairman and CEO

17% Approve

“Neutral”

2.5
1 - 10 of 64 GameStop Reviews
  • Nov 3, 2009

    1.0

    GameStop Game Advisor in Rowland Heights, CA:   (Past Employee - 2009)

    Pros

    Okay starting job for first-time workers. Get to rent out games for a few days, and be around games.

    Cons

    Where do I start? Well, thye defintely don't care about their employees because of all work they throw on you. I know I was at the bottom of the scale, but being forced to push customers, and even lie to them just to make subscriptions and reservations is just worong. Not only that, but they base your hours off of how many subs and resos you get. I pretty much went a month with no work just because I let my morals get the best of me. And even though it's cool that employees can rent out new games, once those games are brought back, they get sold to customers as "new" when in reality they're "used" and there's no mention of that to the customer when they buy it. To me, that's pretty messed up. And if you work in a not-so-nice area, expect the GameStops in that area to get robbed. Which brings up another point: their security camera system is insanely lax. They focus more on watching the employees than anythign else. The practically body-searching you have to go through just to leave is insane. I guess this is just like any retail job: if you're a great salesperson, then you'll do fine. but if not, expect to suffer.

    Advice to Senior Management

    Stop treating your employees like they're your monkeys and actually treat them ALL with respect.

  • Store Manager in Dallas, TX:

    “Gamestop Managers”

    Oct 18, 2009

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  • Assistant Store Manager:

    “Not awful if you just need something part time.”

    Oct 6, 2009

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  • Store Manager in Easton, PA:

    “Great years ago, but not employee/customer focused, just $$, and not your $$”

    Sep 20, 2009

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  • Store Manager in Orange Park, FL:

    “Even the most serious game lover should looks elsewhere for work”

    Sep 20, 2009

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  • Assistant Manager in New York, NY:

    “Slightly less than a middling experience”

    Sep 16, 2009

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  • Store Manager in Fort Lauderdale, FL:

    “I was promoted to SM in a matter of months and it was the worst mistake I ever made. Small salary, many hours,”

    Sep 14, 2009

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  • Store Manager:

    “Manager”

    Sep 13, 2009

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  • Game Advisor in Puyallup, WA:

    “Terrible waste of time”

    Sep 9, 2009

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  • Game Advisor:

    “Average at best and worst.”

    Sep 8, 2009

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1 - 10 of 64 GameStop Reviews
GameStop Overview (GME )
Web
www.gamestop.com
Industries
Size
5000+ Employees, $8B+ Revenue
HQ
Grapevine, TX
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