GameStop

  www.gamestop.com
  www.gamestop.com

GameStop Reviews

Updated December 15, 2014
Updated December 15, 2014
1,434 Reviews
2.9
1,434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
693 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 221 reviews)

  • I did check out games for research and give feedback based off my personal experience (in 54 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 128 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    8/10 experience, one of the better jobs I've held

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Columbus, GA
    Current Employee - Game Advisor in Columbus, GA

    I have been working at GameStop part-time (more than 3 years)

    Pros

    -comfortable work attire
    -leniency with facial hair and hair length
    -fun atmosphere
    -great people to work with

    Cons

    -some customers feel they owe the world to them and can be difficult
    -hours for smaller stores are horrendous

    Advice to ManagementAdvice

    -spread your payroll evenly across all stores, smaller ones can't be expected to grow if they don't have the resources necessary coming to them.
    -if extra hours are given to a store due to them selling above and beyond, allow those hours to roll over into the next week. Alot of times those stores won't know they have them till the end of the pay period and can't utilize them all.

    Recommends
    Neutral Outlook
  2.  

    Good company with a clear vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Berkeley, CA
    Former Employee - Sales Associate in Berkeley, CA

    I worked at GameStop part-time (more than an year)

    Pros

    If you're a person that loves video games, this is a great place to be. Just about every position requires a working knowledge of games, consoles, the industry, the economies, the technology, and the culture. Very fascinating to learn.

    Cons

    The customer treat you like garbage 90% of the time and the money is bad.

    Advice to ManagementAdvice

    Lighten up on the quotas and focus on strategy beyond simple sales numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop

    Pros

    The staff are really friendly

    Cons

    Stock managing looked kinda tough

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The promises not kept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Involuntary Store Manager
    Current Employee - Involuntary Store Manager

    I have been working at GameStop full-time (more than an year)

    Pros

    Discounted video games. And being able to be passionate about something you love. And then share that live with customers.

    Cons

    Upper management. I was hired as a prospect of a District Manager. I understood I would start in a store location to learn logistics. Only after I started did I find out there were 6 people ahead of me, all with same promise.

    Advice to ManagementAdvice

    Be honest with your management teams

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    It was great the first year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop full-time (more than 3 years)

    Pros

    Interesting products to sell
    Promotes knowing the product
    Rewards knowledge of business (daily metrics, etc) through promotions

    Cons

    Too much corporate influence - no freedom to try new things - they expect you to exceed work week hours on a whim and change your schedule for the slightest of reasons - sometimes there is way too much delay between lower and upper management

    Recommends
    Neutral Outlook
  7.  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at GameStop full-time (more than an year)

    Pros

    Its all about the people you work under. My boss is awesome, and I'd like to think I'm a good boss, but our boss is shaky at best. There are a lot of double standards and promotion has been used as a carrot to dangle in front of your face. Other than that, it is just a corporation like any other. They like money just like any other company.

    Cons

    Falls to people's short comings. Management on the district level and above doesn't seem to be scrutinized as well as it should. The result is a very inconsistent quality store to store.
    The marketing team could get a little better (like not sending posters that are the incorrect size to a standard sized door frame, or not rolling down planograms that are impossible due to space)

    Advice to ManagementAdvice

    Stuff the "empowered leader" talk until you are actually making us empowered leaders. If you have a required schedule for store managers and don't let our store work to its strengths, you aren't empowering us, its micromanagement.

    Recommends
    Neutral Outlook
  8.  

    Enjoyable second job, not a sustainable job for living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Troy, MI
    Current Employee - Game Advisor in Troy, MI

    I have been working at GameStop part-time (more than an year)

    Pros

    + Discount on games
    + Get to work with people who share a passion for gaming
    + Few giveaways here and there (I got a free year of Xbox Live)
    + Easy job
    + Game rentals

    Cons

    - Terrible amount of work hours for anyone who isn't management
    - Minimal wage (but make's up for it in the discount)

    Advice to ManagementAdvice

    More work hours for each store, part timers get nothing, sometimes you work 1 day a week, sometimes you don't work at all.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor in Merced, CA
    Former Employee - Game Advisor in Merced, CA

    I worked at GameStop part-time (less than an year)

    Pros

    Working here is easy to do and you get to learn about the gaming industry.

    Cons

    At time it can get a little boring when when there's no work to do.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Cool Place to Work, but hours could be an absolute nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor
    Former Employee - Game Advisor

    I worked at GameStop part-time (less than an year)

    Pros

    Great environment, surprisingly varied consumer basis made customers fun to interact with. Fun group of coworkers can really make this job not feel like such a job. What can I say, if you like video games you're going to be able to find a lot to about while working at a game shop. The discount was a neat bonus as well.

    Cons

    Hours were horribly saturated and poorly distributed, some people could rely on a constant 18+ hours per week, others could go a week without getting a single shift.

    Something that really irked me is that during the big hiring influx during the holidays, we'd take an enormous amount of hires who we would train and then proceed to give maybe two shifts after training before never scheduling them again. It felt like a waste of time and resources. Seasonals were told that they weren't temporary hires, and were given the prospect of being able to continue at Gamestop after the holidays, but none of the seasonal hires were scheduled again after New Years.

    It wasn't a bad place to work at all, but based on my experience with my store, if you're looking for a place to get stable hours, or you're planning on joining around the holidays, be prepared for some disappointment.

    Advice to ManagementAdvice

    If you plan on bringing in seasonal hires and don't intend to keep them when the holidays are over, don't tell them they're permanent employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Okay Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boerne, TX
    Former Employee - Sales Associate in Boerne, TX

    I worked at GameStop

    Pros

    Fun atmosphere, doing what you love, the customers rock, easy

    Cons

    Pay, hours, personal growth, management

    Advice to ManagementAdvice

    This was quite awhile ago so I'm sure they have gotten new management by now which is a pro. I would consider paying sales associates a little higher than the bare minimum or at least offer more hours for the workers who need it. Treat everyone equal, don't play favorites.

    Recommends
    Neutral Outlook
    Approves of CEO

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