GameStop Reviews

Updated August 28, 2014
Updated August 28, 2014
1,291 Reviews

2.8
1,291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
609 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 195 reviews)

  • You get a discount on purchases, and you can check out games for four days (in 46 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 110 reviews)

  • You get paid just above minimum wage with the responsibility of a store manager (in 76 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Part-time Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Greensboro, NC
    Former Employee - Sales Representative in Greensboro, NC

    I worked at GameStop part-time for more than 3 years

    Pros

    The people in your store & your customers are the best reason to work at GameStop.

    Cons

    Since it is a retail store, your hours will not be set.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A fun company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at GameStop full-time for more than 5 years

    Pros

    Good discount especially if you have a gaming habit
    Upper management is usually very flexiable with its employees
    Teaches good sales work among your team

    Cons

    Long hours sometimes at peak hours with little backup
    Limited nights and few weekends off
    Shifting goals make it sometimes difficult to keep up with company demands on a regular basis

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Gained valuable work experience but ultimately I needed to find a better position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager  in  Grapevine, TX
    Former Employee - Corporate Manager in Grapevine, TX

    I worked at GameStop full-time for more than 10 years

    Pros

    GameStop gave me valuable work experience that other companies will desire. Allowed me to work with a lot great people.

    Cons

    Compensation was well below industry standards. Corporate offices were very cramped and lacked sufficient parking. Company didn't spend a lot of money improving the building or on amenities.

    Advice to ManagementAdvice

    Management needs to work on improving employee morale and reducing personnel turnover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    45-60 hour work week creates work/life balance issues. Paid for most of school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at GameStop full-time for more than 8 years

    Pros

    Paid for most of college even though it wasn't business related.
    Taught me a lot about business including P&L and other business acumen.

    Cons

    Dealing with unrealistic payroll.
    Dealing with unrealistic resources and expectations.
    Dealing with irate customers.
    Work/life balance issues.

    Advice to ManagementAdvice

    Management desires experienced associates but they don't mind bleeding employees. They will always counter an argument with "ROI" without truly thinking and considering all sides first. I believe they should learn to pay appropriate price for valued team members.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    A fun place to work for the holidays, and as a second job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Game Advisor  in  Lake Mary, FL
    Former Employee - Seasonal Game Advisor in Lake Mary, FL

    I worked at GameStop part-time for less than a year

    Pros

    It was fast paced during Christmas time, so time went by quick. Great discounts on games (new and used.) And the ability to essentially borrow games for a short period to increase "product knowledge" was a nice bonus

    Cons

    Short hours and low pay, so if you're looking for a primary job, I'd say look elsewhere unless you got full-time right off the bat.

  7.  

    Fun at first but hours are very limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor  in  Pearland, TX
    Former Employee - Game Advisor in Pearland, TX

    I worked at GameStop full-time for more than a year

    Pros

    You work around games yay

    Cons

    Hours are very restrictive and limited, so your pay is dependent on the manager and if he/she likes you or not

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Whirlwind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor  in  Milwaukee, WI
    Former Employee - Senior Game Advisor in Milwaukee, WI

    I worked at GameStop full-time for more than 3 years

    Pros

    The enviroment of which you work. Constantly engaging with multiple customers looking for similar and different items at the same time. The staff also played a big part in moral of one another. Some of the staff looked out and uplifted new comers and helped out when needed.

    Cons

    Difficult Goals to attain, Limited Payment Options, Little Room for growth

    Advice to ManagementAdvice

    Spice it up a bit. Engage more with your workers. Keep moral high so that you can be a million dollar store!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Not sure if Gamestop's culture will ever change (for the better) it's all about the numbers!"

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Pros

    Passionate for the product and company you represent. Business of selling fun! Great opportunity to advance your career.

    Cons

    The higher you get in the food chain, the more you realize how dirty the water is. Upper management is famous for saying one thing and doing something different. It's all a pony show, whoever does the best lip service will make it. It's all about results and the pony show.

    Advice to ManagementAdvice

    Dig deep into results, especially those at top. Ask questions and pay attention to those that make a difference. Appreciate and value everyone's contribution.

  10.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor
    Former Employee - Senior Game Advisor

    I worked at GameStop part-time for more than 5 years

    Pros

    I get to talk about video games all day.

    Cons

    It's retail. Really enough said.

    Advice to ManagementAdvice

    Treat your GAs better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great at first - then downhill from there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop full-time for more than 3 years

    Pros

    Great place to work if you're into video games

    Cons

    Management talks a big game when it comes to innovation and risk taking but at the end of the day that's all it is - talk

    Advice to ManagementAdvice

    There's a reason why the company has lost some of the best and brightest thinkers within the last couple of years

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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