GameStop Reviews

Updated July 30, 2015
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GameStop CEO J. Paul Raines
J. Paul Raines
843 Ratings

Pros
  • Great place to work if you're into video games (in 221 reviews)

  • Were able to check out games so it was easy to learn about the products we were selling so we can give customers our personal reviews (in 54 reviews)

Cons
  • Repeated upper management changes (in 128 reviews)

  • No work life balance at all whatsoever (in 42 reviews)

More Pros and Cons

1,867 Employee Reviews

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  1. Ganestop is a great place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Brooklyn, NY
    Former Employee - Game Advisor in Brooklyn, NY

    I worked at GameStop (More than a year)

    Recommends
    Recommends

    Pros

    An amazing team. Great communication. Free games.

    Cons

    There is No benefits for game associates. No many hours if there are a lot of game associates.


  2. You have to be careful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Winchester, KY
    Current Employee - Store Manager in Winchester, KY

    I have been working at GameStop full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Easy hours - Decent pay - Easy Advancement, if you want it - Fun, if your a gamer - Get to talk games with customers and get paid for it

    Cons

    - High turnover, even if your careful - Poor training at SM level or higher - Once you are not producing results or beating sales/profit they can and will find the smallest and simplest thing to terminate you for. After one review of DVR you can and will be written up if they want it.

    Advice to Management

    Change some policies. You are changing for the better as a company, but you still have old outdated policies that need to be redone or taken away all together.


  3. I love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Game Advisor in Fort Polk, LA
    Current Employee - Military Game Advisor in Fort Polk, LA

    I have been working at GameStop part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the ability to check out games in order to understand how they play and the environment is amazing! I love being surrounded by so many things I love.

    Cons

    The only full-time positions are Assistant Store manager or higher

    Advice to Management

    Know that the lower level sometimes work Just as hard as you :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Game Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Hammond, IN
    Former Employee - Game Advisor in Hammond, IN

    I worked at GameStop part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Staff is usually really great to work with, everyone's got their favorite games/systems, and there's always a sort of camaraderie and friendly competition between everyone. Everyone works together.

    Cons

    Corporate is awful. Always pressing for subscriptions and preorders (now credit cards) and it makes you less customer-oriented if you're always just trying to press sales instead of helping a customer discover their likes/dislikes or try new things. Slashing hours is horrible and continues to be that way according to many current employees.


  6. Helpful (1)

    gamestop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in New York, NY
    Former Employee - Senior Game Advisor in New York, NY

    I worked at GameStop (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Interesting enivronment, good people, fun conversations great customers. overall a great place if youre really into helping and customers and enjoy being apart of the gaming community.

    Cons

    The management at times could be highly inconsiderate, judgemental, slightly racist. managers talk down to employees, repremand the employees on the floor in front of customers.


  7. Pretty Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor
    Current Employee - Senior Game Advisor

    I have been working at GameStop part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It can be rather fun. The hours aren't insane. Most of the time If I need a day off I can get one. Its a very knowledge based progress. The more you know the easier it becomes.

    Cons

    It can get redundant. The work may become tedious. Certain standards for employees aren't across the board and rather are job specific. Lots of turnover with employees. Not having a consistent team is dangerous for business.

    Advice to Management

    Get a strong team. Learn who your employee are as people as well as workers. Never lose track of your store goals and make sure all your employees are aware of it.


  8. ok side job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    talking about games and freebies

    Cons

    low hours and low pay


  9. IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Richland Hills, TX
    Current Employee - Anonymous Employee in North Richland Hills, TX

    I have been working at GameStop (Less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Great people who are very smart.

    Cons

    No cons I can think of.


  10. SGA

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Pros

    Easy, Fun enviroment, Regulars, and Works around other schedules.

    Cons

    Not enough hours to operate efficiently.


  11. Good, Bad, Ugly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Savannah, GA
    Former Employee - Senior Game Advisor in Savannah, GA

    I worked at GameStop part-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great experience Management knows what they're doing Sometimes fun environment

    Cons

    Metrics will change Want you to swindle people Poor policies regarding products Wants to be a low cost provider in a broad differentiation market

    Advice to Management

    Focus less on getting something for nothing and more on giving a fair value for games, systems, etc.



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