GameStop Reviews

Pros

dealing with games, the people working there

Cons

people being hired/fired to quickly.
Not enough money.

Advice to Senior Management

never work here / management at least

Pros

access to a very large knowledge base of games and systems.

Decent discount.

Cons

a proverbial TON of bull and hoop jumping Store Managers have to jump through to keep their jobs.

Advice to Senior Management

Store managers are awesome. the ones who call the shots with sales and hours to store should be shot. have their pay decreased so the stores can gain more hours to actually function properly.

Pros

I like helping people and talking about games.

Cons

I hate how some customers feel justified in customer service. It can be difficult.

Advice to Senior Management

Stop being shady towards employees.

Pros

Engaging customers is usually enjoyable and is encouraged. If you like videogames, talking to customers can be revitalizing and great.

Cons

It's all about the numbers, you have to constantly push upgrades. And even if your store doesn't get much foot traffic, it's still forced to put up big numbers. This leads to stress and employee dissatisfaction.

Advice to Senior Management

The leadership is too focused on uniform store performance. Better incentives would lead to better employee performance and satisfaction. A revision of the incentive system would definitely help.

Pros

Loved networking with so many types of people. The company did treat their employees fair and going to conference every year was really a lot of fun. Tried to see the silver lining in this job despite some of the other things that they need to work on.

Cons

payroll for stores need to really be evaluated. The basic and starting pay for a SM in comparison to other retail locations is poor and it needs to have a better work/life balance structure. & 1 more. Get some sort of training material. It is pathetic that there are almost zero training hours for regular employees and zero for management.

Advice to Senior Management

find other ways to cut corners. give more payroll and develop a training program.

Pros

GameStop has a very lenient work environment. Daily responsibilities are minimal, customer interaction is somewhat rewarding. Small amount of employees per store makes for a more personal work experience.

Cons

While on the sales floor you are constantly required to promote upcoming sales and trade in promotions. Performance is based off of the upsell of additional product as well as reservation of upcoming titles, which consistently time leads to customer agitation. Full time employment seems to be nonexistent unless part of management team.

Advice to Senior Management

GameStop employees deserve more than minimum wage on the hour for starting game advisors. GameStop should allow store managers to expand the work schedules of motivated individuals.

Pros

Early access to video games and information

Cons

Difficult to get hours a lot of the time

Advice to Senior Management

Hire less people, or better manage the staff

Pros

Know when every video game ever is coming out.
Dress is casual.
Really really easy job as long as you know your alphabet.
A job well done with keep numbers high is usually acknowledged

Cons

Dealing with nerds.
Poor retail managment, executive a little better.
Must know someone to get hired and deal with being judged upon an interview
Terrible compensation for the position
A job well done with anything else except numbers is ignored

Advice to Senior Management

Check up on stores more often and make sure people are actually working.
Watch the videos from the security cameras, do not just fast forward them during
conference calls.

Pros

Get to talk about games, hang out, sometimes the job is easy as hell and you are doing nothing all day but talking about stuff you enjoy.

Cons

There's no regular weekly schedule, no promise of how many hours you will get. You sometimes have to stay late to fix things in the store, you have to compensate for an understaffed store when the company gives out too many hours. Also you have very little room to move up since there's only one SGA per store, which is the next level.

Advice to Senior Management

Give me some kind of incentive to work here and do well besides hours. My job security shouldn't be my only motivating factor, .05% commission isn't a lot to ask for, nor is reliable hours.

Pros

For seasonal/part-time work, I found that management was willing to be very flexible in scheduling - offering more/less hours as requested so long as hours were available.

Coworkers were great, management was competent and overall the work was straightforward - I would recommend GameStop for anyone looking for seasonal/part-time

Cons

According to the full-time employees there is some trouble with advancement - promotions are rare and not always given to the employees who deserve them (if you do your job too well they keep you in it rather than let you climb the corporate ladder.)

Customers were often very pleasant, but lack of security made theft a problem.