GameStop Reviews

Updated April 17, 2015
1616 reviews filtered by
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3.0
1,616 Reviews
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GameStop CEO J. Paul Raines
J. Paul Raines
762 Ratings

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 221 reviews)

  • I did check out games for research and give feedback based off my personal experience (in 54 reviews)

Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 128 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 42 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    15% discount on some items. Room for growth. Meet great people. Work as a team. Always learning new things.

    Cons

    No hours for employees. No work life balance. Number driven. Too much to do in a short time.

  2. Helpful (1)

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Games, easy to connect with customers.

    Cons

    Hours, more hours would have been nice.

    Advice to Management

    Keep up the good work, morale was always great.

  3. Awesome co-workers, very chill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor
    Former Employee - Senior Game Advisor

    I worked at GameStop part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    - Surrounded by games, and get the latest information on games
    - Have interesting customers who are very friendly
    - Learn a lot about game industry
    - Quick promotion
    - Relaxed atmosphere
    - Coworkers are amazing

    Cons

    - Some customers are very unreasonable
    - Lack of structure
    - Way too sales focused, sometimes scared me.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Its a great company to work for but they just don't have enough hours to everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    great experience. And great people that i work with

    Cons

    not enough hours for the employes

  6. District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many challenges. Fast paced and expanding markets offers variety. Customers can be very loyal if you execute well. Annual vendor show and training is exciting.

    Cons

    Virtually all current senior management was not previously a part of the GameStop and EB Games "glory days" and subsequently might have the wrong impression of how this company created such a dominant position in the market. Though it is a complicated topic, at it's core, it is pretty simple. The store Teams and their passion for the products and their customers was critical. And though they may say they still believe that, the strategic decisions might suggest otherwise. Too many times have I been in a GS store, waiting in line while a single associate is ringing endlessly, attempting to cover all the items he needs to sell, and process a pile of trades, but never having the time to really engage the customer and make a great impression.
    Brick and mortar will always be about having impactful interactions with the customer. And I just see fewer and fewer of those happening during visits to GS stores.

    Advice to Management

    Though it is a complicated topic, at it's core, it is pretty simple. The store Teams and their passion for the products and their customers was critical. And though they may say they still believe that, the strategic decisions might suggest otherwise. Too many times have I been in a GS store, waiting in line while a single associate is ringing endlessly, attempting to cover all the items he needs to sell, and process a pile of trades, but never having the time to really engage the customer and make a great impression.
    Brick and mortar will always be about having impactful interactions with the customer.

  7. It's pretty decent

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to work with games which is wonderful. The schedules are pretty lenient, especially part-time. You can discuss any clashes and it's super easy for them to change things for you making it school-friendly. Usually very friendly people and since the stores are small you get to know them.

    Cons

    Very numbers oriented. You do all jobs there so it's a bit of a scuffle between workers to get the person with the bigger sale plus you can get fired just from not pushing absolutely everything. Some practices just make no sense but there's no room to say anything. Pay always minimum and even some of the promotions don't give much more money. Lots of people leave because of this.

    Advice to Management

    Take more suggestions, GameStop. Not just smaller stores, but higher up. Some things just don't work and they need to be changed, not just ignored and then you guys go "I just don't know what went wrong".

  8. Helpful (1)

    Difficult to get Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Corpus Christi, TX
    Former Employee - Sales Associate in Corpus Christi, TX

    I worked at GameStop part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can rent games from the store overnight. You get a discount. You find out first hand, usually, when all of the new games are going to be released.

    Cons

    You have to complete sales of the company's rewards card in order to earn more hours for the next schedule. If you don't make more sales than other associates, you don't get hours. Sometimes the customers are crude. There aren't a lot of opportunities to advance and the turnover rate is high.

  9. Depends on where you get hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great products, and some awesome customer experiences.

    Cons

    Quality of employees varies greatly by location.

    Advice to Management

    Be more thorough in the interview process amd make an effort to hire and retain better employees.

  10. store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Yuba City, CA
    Current Employee - Store Manager in Yuba City, CA

    I have been working at GameStop

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning how to run a bussiness..teaching you pnl..bussiness strategy and profit

    Cons

    Days off can not be taken consectively and miss out on holidays with family towards end of the year. Makes christmas and thanksgiving hard.

    Advice to Management

    This is a great place to learn more in depth on how to impact bussiness and really have the power to impact what you do

  11. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Sacramento, CA
    Current Employee - Store Manager in Sacramento, CA

    I have been working at GameStop

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very fun work. Getting to stay a kid at heart and sharing a gaming passion is a dream for many people! Not to mention a paid week of gaming conference each year as a working vacation!

    Cons

    Some locations can be extremely challenging in regards to customer behavior. It wasn't uncommon for very aggressive customers to take out their frustrations on staff over what are conservative return or trade policies in comparison to the retail industry in general.

    Advice to Management

    Keep it fun but maybe focus on SM development and feedback even more. Nice to see a shift in P&L focus and accountability so that the skills developed transfer to other businesses and edification of work.

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