GameStop Reviews

Updated October 21, 2014
Updated October 21, 2014
1,360 Reviews
2.8
1,360 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
653 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 210 reviews)

  • Simple repetitive tasks and the ability to check out games for a short time (in 52 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 123 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 39 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    I don't know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop

    Pros

    Meet great people, fun environment most the time

    Cons

    Customers are generally idiots, numbers, numbers, numbers. The company is going the wrong direction focusing on electronics and credit cards when they need to stick to their roots with video games.

    Advice to ManagementAdvice

    Come manage a store for one month, close some shifts alone, etc. Then pay these people what they deserve and show some respect to your store employees, get off the balls of the district and regional managers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Fun but Tough company to work for, overwhelming expectations at a store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at GameStop full-time (more than 3 years)

    Pros

    If your into video games, this is the place for you
    Their annual Store Manager Conference is a blast
    Co workers are usually fun people

    Cons

    As a store associate you need to educate customers on way too many things. Reservations, Trades, Pre-owned- loyalty card, and soon a credit card. Sometimes its overwhelming for employees and guests

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Enjoyed my time there

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Pros

    Great people to work with

    Cons

    A lot of moving targets

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  5.  

    Great Job if you plan on a career in business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Detroit, MI
    Current Employee - Assistant Store Manager in Detroit, MI

    I have been working at GameStop full-time (more than 3 years)

    Pros

    The discounts are pretty good, and sometimes (not often) you get some cool freebies. as an ASM or SM you learn a ton of how to maintain a profitable store ( knowing your stores profitability as well as room how to locate areas of improvement).

    Cons

    Very low payroll, a lot of things to push as far as sales. Sometimes too much to even know what priorities to push. Also a lot of other companies that may be closed on select holidays, expect to have your store open. For example: if you have kids and you are a key holder, you will could be working on easter instead of being able to spend time with your kids, which is a bummer. (I think most retail stores have valued the dollar over their employees time with family around certain holidays)

    Advice to ManagementAdvice

    Its one of the scenarios where you almost feel like if the CEO worked in the store for a month as a key holder, they might have a little bit more realism with their expectations of things to be done around the store and priorities as to what you should be pushing (instead of pushing 8 different things per transaction)

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Senior Game Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SGA in North East, MD
    Former Employee - SGA in North East, MD

    I worked at GameStop part-time (more than an year)

    Pros

    Can rent out games
    Laid back

    Cons

    Disrespectful management
    Not enough hours
    Little pay

    Disapproves of CEO
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at GameStop full-time (more than 5 years)

    Pros

    Video Games is a very fun industry, discount on product.

    Cons

    Hours have been cut a lot over the past couple of years, the pressure to get reservations & magazine subs is very high.

    Advice to ManagementAdvice

    Get back to focusing on the customer experience

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great benefits, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor in Greensboro, NC
    Current Employee - Senior Game Advisor in Greensboro, NC

    I have been working at GameStop part-time (less than an year)

    Pros

    If you love video games, work for GameStop. You are allowed to rent any game for 4 days for free. Also, you get 25% off Preowned games, but no discount for systems.

    Cons

    Do not expect to get 40 hours a week, or to make more than minimum wage unless you are in a management position.

    Advice to ManagementAdvice

    Pay your employees more money.

  9.  

    job here is great its family organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Asheville, NC
    Current Employee - Game Advisor in Asheville, NC

    I have been working at GameStop as a contractor (less than an year)

    Pros

    the best reasons to work at gamestop is to value the customers first hand and be family oriented are organized with employees be able first hand to express the core values which is the customer here at gamestop we don't just focus on one console we focus on every console and device out there . my advice to you to get hired and more likely chance of a interview is when you feel out the gaming knowledge segment be sure not to just put one console are game down.put all the consoles and games that you are aware and know more likely about

    Cons

    some challenges working at gamestop is being prepared for a customer to walk in and ask alot of questions some being you might not have the answer to there for looking unto the question the are asking online and reffering to game developers websites that make the game are console

    Advice to ManagementAdvice

    upper management has always had a good heart with not only customers but employees as well i just want to thank them

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Retail in general kinda sucks, as far as jobs go GameStop is more about educating customers and promoting higher margin sales than anything else. Not bad, not God's gift to careers either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at GameStop full-time (more than 10 years)

    Pros

    Video games are fun, pure and simple. Way more fun than selling t-shirts or car parts. If you know the discounts offered and understand the promotions, there are really legit and great deals to get your favorite things for very low prices.

    Cons

    Due to overly priced Used items, and low buy back values for years, GameStop's customer base has a very strong distrust for the company in general, so trying to turn that around is a burden. The employees shouldn't have to make apologies for the company they work for nearly as often as this one. Also store managers are notoriously over worked without overtime with the average week consisting of no fewer than 47 hours worked on a 40hr a week salary. Usually the weeks between Nov. and Dec. result in 55hr work weeks. Midnight releases equate to working very off hours. One day will be first shift, 2nd shift, or working until 2am. There is no regularity. Compensation of receiving free venders gifts will only tide you over in a child's mind for so long...

    Advice to ManagementAdvice

    There is no world where this career path will lead to a comfortable and enjoyable work/life balance. The product is fun. Please enjoy video games, but this company treats most staff as very replaceable due to the fact that everyone desires the job so much. It's really just another retail job...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Regional Loss Prevention Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional LP Manager
    Current Employee - Regional LP Manager

    I have been working at GameStop full-time

    Pros

    Great envoirnment fun place to work that constantly changes with the times. This company is diligent with staying relevant and growing in the Gaming and consumer electronics industry. Very financially healthy company. The CEO and President are two of the most approachable and down to earth Gentlemen in corporate america they will sit down and each lunch with you like they are equal with you and never turn their "noses up". They are not afraid to tell you what they are doing good at and what they failed at and what they learned from each one.

    Cons

    High turnover rate. Company has to work harder to retain associates. However, this may be because the average associate age is between 19-21 and many times it's their first job.

    Advice to ManagementAdvice

    pay your lower level associates at a more competitive rate this will help drive down the high turnover and internal theft rate

    Recommends
    Positive Outlook
    Approves of CEO

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