Work in HR or Recruiting?
GameStop
2.7 of 5 704 reviews
www.GameStop.com Grapevine, TX 5000+ Employees
Work in HR? Complete Your Profile

GameStop Reviews

Updated May 19, 2013
All Employees Current Employees Only

2.7 704 reviews

                             

35% Approve of the CEO

GameStop CEO J. Paul Raines

J. Paul Raines

(313 ratings)

33% of employees recommend this company to a friend
703 employee reviews
Relevance Date Rating
in
  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Santa Barbara, CA

Current Employee – been working at GameStop part-time for less than a year

ProsI am still friends with some of the people I worked with over 2 years ago. There is no pressure to "get big numbers" but i did anyway.
The people I worked with were fun to be around. I actually loved working X-mas Eve in this store.

You can end up in management, and that didn't seem to bad.

ConsIt's retail, pay is low (slightly above minimum). The P.O.S. is... well a total P.O.S. Just awful. And the in-store TV gets obnoxious.
Nothing to bad really.

Advice to Senior ManagementThe system used to pay you employees could/should be much easier.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • Approves of CEO

 

Former Employee – worked at GameStop full-time for more than 8 years

ProsVideogames, not the hardest product to sell. Sales quotas are realistic, reasonable. Potentially awesome coworkers and bosses. I rarely met anyone at the company I didn't like, but when you do encounter that person it can be a trip.

ConsLong workweeks sometimes, especially during the holidays. Increasingly corporate structure which isn't necessarily making money/increasing profits. Easy to hit a ceiling and become complacent.

Advice to Senior ManagementEmpower your people. DMs are even better assets than store managers in some cases, but they're so overworked.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Riverside, CA

Former Employee – worked at GameStop full-time for more than a year

ProsLots of fun information about new games. Keeps you in the know about the gaming industry.

ConsCompany tries to create customer service metrics that do not really measure the customer's experience.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Former Employee – worked at GameStop part-time for more than 3 years

ProsI was lucky enough to get hired into a group of people that all got along and became some of my best friends which seems to happen at many of the stores and I was able to work in an environment filled with things I'm very passionate about.

ConsThey do not promote or hire from inside the company, I worked there for years and did a good job but they choose to hire for management positions from the outside if you do not try and force reservations and subscriptions on people which was something I was never comfortable doing.

Advice to Senior ManagementPromote the people who can run the store and not the people who try and force sales on people.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Current Employee – been working at GameStop full-time

ProsAwesome environment
Cool customers sometimes
Discounts are ok

ConsAs a current worker it's a great place to start as a first job but as a career? Look elsewhere

Advice to Senior ManagementInvest in your employees

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • Approves of CEO

 

Alhambra, CA

Current Employee – been working at GameStop part-time for more than a year

ProsIts a fun environment. You get to talk about video games all day long, you help/advice people, a little competitive on sales, and cool co-workers!

ConsStores don't give a lot of hours to their employees. If you're not the Manager or Assistant Manager, expect 5 - 10 hours a week.

Advice to Senior ManagementThe push for pre-orders/Memberships is a bit too much, and your job shouldn't depend on it.
Proper training should be given to new employees
Better advancement oportunities should be given.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • No Opinion of CEO

 

Ramsey, NJ

Former Employee – worked at GameStop part-time for more than 7 years

ProsGreat access to employees, customers, and brand reps who are all enthusiastic about video games.

Discount on most game software.

Generally flexible schedule.

ConsPayroll is a total joke - some stores are running on shoestring hour allocation. Do not expect steady employment under the Assistant Manager level. As a Game Advisor, I was generally clocking well under fifteen hours a week.

District management has a major relevancy complex - things are always being moved around the store for no appreciable reason, further cutting into hours.

The job is based on metrics, with quotas for Game Informers and pre-orders sold. There's so much nonsense to do, however, that you're constantly under time pressure.

Advice to Senior ManagementPayroll issues are cutting into store operations.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • Approves of CEO

 

Current Employee – been working at GameStop full-time for more than 10 years

ProsThe people we bring into the organization are some of retail's finest. Is it challenging? Yes, but rewarding. Understand, this is an organization that deals with all walks of life- those that fail to realize it, fail. Those that want to stand around to collect a check- not the place to be.

If you want a challenge, where change is constant, and hold yourself to high standards- APPLY.

ConsGossip is terrible in stores. Sometimes dealing with the general public can be a challenge. Yes long hours are associated with the role- it's okay because your around unique merchandise and great people.

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • Disapproves of CEO

 

West Los Angeles, CA

Current Employee – been working at GameStop part-time for more than 7 years

ProsFun work environment
Fast pace and always changing

ConsMoving upward in the company is difficult, even with a bachelor's degree

Advice to Senior ManagementPromote overqualified employees that work hard and have high sales numbers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Comp & Benefits
         
  • Culture & Values
         
  • Senior Management
         
  • Disapproves of CEO

 

Pittsburgh, PA

Former Employee – worked at GameStop full-time for more than 3 years

ProsSurrounded by games, great people, and great environment.. What's not to love.

You're never working late, and if you do your job, everyday runs smooth.

ConsLow pay since EBGames was bought. In my district, the district manager promoted Assistant managers to stores based on how much he liked you, and not skill. Management makes this company a college job and not something past that.

Advice to Senior ManagementLook at the skills of the employees and not how much you like them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
110 of 703 Reviews RSS Feed embed Embed

Worked for GameStop? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

GameStop Videos

Loading...

GameStop – Why Work for Us?

Step up your game with GameStop. At GameStop, we are always looking for new opportunities to both grow our business and our team. In fact, you can’t define us as just a brick and mortar retailer anymore. GameStop is a… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.