GameStop Reviews

Updated September 3, 2015
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3.1
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Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
871 Ratings

Pros
  • Great place to work if you're into video games (in 221 reviews)

  • Were able to check out games so it was easy to learn about the products we were selling so we can give customers our personal reviews (in 54 reviews)

Cons
  • Repeated upper management changes (in 128 reviews)

  • No work life balance at all whatsoever (in 42 reviews)

More Pros and Cons

1,950 Employee Reviews

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  1. Game Advisor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The employees worked with were great.

    Cons

    Company shuffles to many things around.


  2. 4 year as an Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    15% discount on games and accessories. Occasionally, free product from developers. Flexible schedule. Benefits.

    Cons

    A lot of work for little pay. Not much recognition for achievements. You ALWAYS take work home with you. Once someone realizes you work for GameStop, the hounding of questions begins. Whether you are out with family or on a date, no one cares. They will ask what promos are going on or how much they could get for a PS3 trade in. No associate has that stuff memorized.

    Advice to Management

    Increase the pay rate for associates. GameStop has a ton of money. They just got every store a brand new iPad Air for customer service.


  3. Overall Nice Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Bel Air, MD
    Current Employee - Game Advisor in Bel Air, MD
    Recommends
    Neutral Outlook

    I have been working at GameStop part-time

    Pros

    Most people that come in are knowledgeable about games and have similar interests to you. Easily able to get along with the others that work there.

    Cons

    Very few hours until you get to a certain point in terms of experience. There are many people that are unaware of the company's policies.

    Advice to Management

    Try to regulate the hours that you give out more equally so that there aren't people getting a single three hour shift in the span of two weeks.


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  5. Good place

    Former Employee - Game Advisor in Joliet, IL
    Former Employee - Game Advisor in Joliet, IL

    Pros

    Relaxed atmosphere. Had a lot of fun with the people who came in.

    Cons

    It was seasonal and i had to leave when the season was over.


  6. Great Retail Gaming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gamestop Sales Associate in Foley, AL
    Current Employee - Gamestop Sales Associate in Foley, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Decent employee discount system, nice insight into the gaming world on things that would be limited to others.

    Cons

    Same cons as most retail businesses, low pay rate.


  7. Assistant game advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westborough, MA
    Former Employee - Anonymous Employee in Westborough, MA
    Neutral Outlook

    I worked at GameStop part-time (Less than a year)

    Pros

    Great place to work if you are a gamer, discount on top of pro etc

    Cons

    Depending on the manager, if someone complains they will give little too no support to you and cut ties over rumors

    Advice to Management

    Have a little faith in your regular employees, half your managers can barely do their job.


  8. Good for a few hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clayton, NC
    Current Employee - Anonymous Employee in Clayton, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Working in an industry where game knowledge is needed.

    Cons

    Dealing with people that really have no clue what they want or know nothing of the industry and are there because of their children.

    Advice to Management

    Be nice to your GAs.


  9. Low pay but wonderful environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor in Pelham, NY
    Current Employee - Senior Game Advisor in Pelham, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    The upward mobility is practically endless. If you have the will then you can move as high as you want. Plus the benefits are nothing to scoff at.

    Cons

    Low pay to begin with, and if you don't have a fair amount of experience you might start off with only 5-10 hours a week.

    Advice to Management

    Perhaps move less people to some low volume stores and have them work 30-35 hour weeks to make the idea of working there more agreeable.


  10. Video Games

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calexico, CA
    Current Employee - Anonymous Employee in Calexico, CA
    Recommends
    Positive Outlook

    I have been working at GameStop full-time

    Pros

    I love playing video games since I was little, and i like to help out people to choose a game because i know what games are cool or what they are about. I wouldn't want to be that person who buys the wrong game and wont like it, so i try to help out everyone as much as I can so they would leave the store happy and with the assistance the people deserve.

    Cons

    The downsides are that most of the people they hire at gamestop dont know anything about games, and I've heard lots of complains about that, i think they should hire more young people that know more about games.

    Advice to Management

    Gamestop should hire more young people and people who love games because people who love games know more about gaming and they will help out more with decisions and will know more of how to explain to customers about the games they want.


  11. Not bad for retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Riverside, CA
    Current Employee - Store Manager in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    flexible scheduling, overtime pay, a lot of freebies from developers (i got both the ps4 and xbox one for free when they released), i also worked close to home, managers conference is always fun

    Cons

    lots of irritating customers, but thats retail.. some district managers have very obvious favorites

    Advice to Management

    hire the right people and be straight forward, this is not a gaming job- its a retail job in which you sell video games contrary to popular belief, we did not chill and play games all day



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