GameStop Reviews

Updated June 30, 2015
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3.0
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Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
812 Ratings

Pros
  • Great place to work if you're into video games (in 221 reviews)

  • Were able to check out games so it was easy to learn about the products we were selling so we can give customers our personal reviews (in 54 reviews)

Cons
  • Repeated upper management changes (in 128 reviews)

  • No work life balance at all whatsoever (in 42 reviews)

More Pros and Cons

1,783 Employee Reviews

Sort: Popular Rating Date
  1. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Troy, AL
    Former Employee - Sales Associate in Troy, AL

    I worked at GameStop

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, Great employees, Clean work area

    Cons

    Pay was low for the tasks and responsibilities

    Advice to Management

    Balance pay with work responsibilities


  2. Excellent But Watch Out For Scams

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great Games
    Pretty Good Customer Service
    Friendly Employees

    Cons

    The Inflated Price of Games
    Some Employees do not know much about games
    A few employees can be ditzy

    Advice to Management

    Make sure you're employees know what they are talking about please.


  3. Helpful (5)

    My Time at Gamestop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional
    Former Employee - Regional

    I worked at GameStop full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Amazing group of DMs and RD to work with.
    -Reimbursements on all employee expenses (within reason)
    -Travel
    -Free goodies at both conferences
    -Great people
    -Working with passionate Store Managers

    Gamestop has plans to sustain themselves and to be honest, it looked great at the time. I believe that they will continue to be successful.

    Cons

    The cons from my side was the endless micro managing from my trainer at the time. Always calling me - weekends included to see if I had done my work. The weekends are for me unless there is an emergency. I was never really applauded when I did something correct but was ALWAYS told I did something wrong when I did.

    I wasn't a store manager but I did feel for them at times. As someone in a regional position, I thought it was unfair that Store Managers worked longer and sometimes harder than we did. They do not get paid enough for the work they put in and for those of you still there, I applaud you. Stay passionate, continue to work hard and good things will come to you whether that is at Gamestop or somewhere else, I promise you!

    Advice to Management

    My immediate manager was the best manager I EVER worked for. Whoever has that man as a director is extremely lucky. ALL management should be as transparent as possible.


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  5. Oversee all employees, payroll, profits, and performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Fresno, CA
    Current Employee - Retail Store Manager in Fresno, CA

    I have been working at GameStop full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good job experience. Fun atmosphere. Full benefits with 401k matching. Easily livable salary.

    Cons

    Full time plus overtime during holiday time. Not a lot of options to spend time with family. This should be expected in retail.

    Advice to Management

    You're doing great


  6. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great hours. Good pay. Nice environment. Attentive and appreciative coworkers and management.

    Cons

    Nothing that I can say about the place that was terrible to me.


  7. Love GameStop!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in Grapevine, TX
    Former Employee - Texas in Grapevine, TX

    I worked at GameStop full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company and REAL people.

    Cons

    Moves fast, you have to love that!


  8. Helpful (1)

    Things to work on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Broomfield, CO
    Former Employee - Sales Associate in Broomfield, CO

    I worked at GameStop (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Very friendly and very helpful

    Cons

    Some of the Managers were rude and not very friendly


  9. Helpful (1)

    Location is Everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    When the team is good, the store is good. This feels like it might be obvious, but without a good team working at GameStop is just not worth it. The company as a whole is constantly rolling out new initiatives and expects a large number of smaller tasks to be done every week. Without a consistent and reliable team these smaller tasks can lead to heartbreak on a daily basis. Work can pile up fast and so a team you can rely on (no matter your position in the store) is the only way the work can be really enjoyable. For those with an interest in video games there will also be tons of customers that are relate-able or fun to talk to. Good customers will express genuine excitement over games coming out or being able to get a hold of something they want. Overall, the customer culture and a good store culture is what kept me going back despite the fact that the company itself does not seem to care all that much about investing in the employees.

    Cons

    The company can feel very uncaring and unresponsive to the store needs. Since every store is small (roughly six employees at an average sized store) and diverse compared to other locations, the strategies and ideas they put in place can feel very out of place or hindering depending on the situation or demographic of the store. There is a bit more discretion now as they try to increase flexible leadership at the lower levels of store leadership. It can take a while to move up as due to the way the company uses hours and scheduling every store is very limited in the number of employees it can take in. While there are opportunities, it is very dependent on other employees moving up or out. The pay scale is also very poor and employees lower than store manager should not expect any significant increase in pay from year to year. Only a promotion will lead to anything more than a few cents tacked on to their hourly rate. The biggest con will always be the high turn over rate caused by policies from upper management and the way the company handles employees. Focus on finding a store manager that you can really work with and that you can trust.


  10. Gamestop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great company, provided many opportunities for growth.

    Cons

    Midnight releases are not fun.

    Advice to Management

    Stay positive and don't forget your only as good as your team


  11. Helpful (2)

    Solid job for some spending money, but not to live on.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Rosemont, IL
    Former Employee - Game Advisor in Rosemont, IL

    I worked at GameStop part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Solid Discount
    -Work with Games
    -Meet interesting people

    Cons

    -Poor hours unless you're an ASM
    -Always being scolded
    -Not a job you can live off on, better for Teens.
    -EXTREMELY hard to move up.



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