Glassdoor is your free inside look at GameStop reviews and ratings — including employee satisfaction and approval rating for GameStop CEO J. Paul Raines. All 703 reviews posted anonymously by GameStop employees.
35% of the CEO
J. Paul Raines
Current Employee – been working at GameStop part-time for less than a year
Pros – I am still friends with some of the people I worked with over 2 years ago. There is no pressure to "get big numbers" but i did anyway.
The people I worked with were fun to be around. I actually loved working X-mas Eve in this store.
You can end up in management, and that didn't seem to bad.
Cons – It's retail, pay is low (slightly above minimum). The P.O.S. is... well a total P.O.S. Just awful. And the in-store TV gets obnoxious.
Nothing to bad really.
Advice to Senior Management – The system used to pay you employees could/should be much easier.
Yes, I would recommend this company to a friend
2013-05-18 12:55 PDT
Former Employee – worked at GameStop full-time for more than 8 years
Pros – Videogames, not the hardest product to sell. Sales quotas are realistic, reasonable. Potentially awesome coworkers and bosses. I rarely met anyone at the company I didn't like, but when you do encounter that person it can be a trip.
Cons – Long workweeks sometimes, especially during the holidays. Increasingly corporate structure which isn't necessarily making money/increasing profits. Easy to hit a ceiling and become complacent.
Advice to Senior Management – Empower your people. DMs are even better assets than store managers in some cases, but they're so overworked.
No, I would not recommend this company to a friend
2013-05-16 13:28 PDT
Former Employee – worked at GameStop full-time for more than a year
Pros – Lots of fun information about new games. Keeps you in the know about the gaming industry.
Cons – Company tries to create customer service metrics that do not really measure the customer's experience.
Yes, I would recommend this company to a friend
2013-05-16 23:15 PDT
Former Employee – worked at GameStop part-time for more than 3 years
Pros – I was lucky enough to get hired into a group of people that all got along and became some of my best friends which seems to happen at many of the stores and I was able to work in an environment filled with things I'm very passionate about.
Cons – They do not promote or hire from inside the company, I worked there for years and did a good job but they choose to hire for management positions from the outside if you do not try and force reservations and subscriptions on people which was something I was never comfortable doing.
Advice to Senior Management – Promote the people who can run the store and not the people who try and force sales on people.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 05:31 PDT
Current Employee – been working at GameStop full-time
Pros – Awesome environment
Cool customers sometimes
Discounts are ok
Cons – As a current worker it's a great place to start as a first job but as a career? Look elsewhere
Advice to Senior Management – Invest in your employees
Yes, I would recommend this company to a friend
2013-05-10 18:59 PDT
Current Employee – been working at GameStop part-time for more than a year
Pros – Its a fun environment. You get to talk about video games all day long, you help/advice people, a little competitive on sales, and cool co-workers!
Cons – Stores don't give a lot of hours to their employees. If you're not the Manager or Assistant Manager, expect 5 - 10 hours a week.
Advice to Senior Management – The push for pre-orders/Memberships is a bit too much, and your job shouldn't depend on it.
Proper training should be given to new employees
Better advancement oportunities should be given.
Yes, I would recommend this company to a friend
2013-05-11 18:49 PDT
Former Employee – worked at GameStop part-time for more than 7 years
Pros – Great access to employees, customers, and brand reps who are all enthusiastic about video games.
Discount on most game software.
Generally flexible schedule.
Cons – Payroll is a total joke - some stores are running on shoestring hour allocation. Do not expect steady employment under the Assistant Manager level. As a Game Advisor, I was generally clocking well under fifteen hours a week.
District management has a major relevancy complex - things are always being moved around the store for no appreciable reason, further cutting into hours.
The job is based on metrics, with quotas for Game Informers and pre-orders sold. There's so much nonsense to do, however, that you're constantly under time pressure.
Advice to Senior Management – Payroll issues are cutting into store operations.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-08 10:47 PDT
Current Employee – been working at GameStop full-time for more than 10 years
Pros – The people we bring into the organization are some of retail's finest. Is it challenging? Yes, but rewarding. Understand, this is an organization that deals with all walks of life- those that fail to realize it, fail. Those that want to stand around to collect a check- not the place to be.
If you want a challenge, where change is constant, and hold yourself to high standards- APPLY.
Cons – Gossip is terrible in stores. Sometimes dealing with the general public can be a challenge. Yes long hours are associated with the role- it's okay because your around unique merchandise and great people.
Advice to Senior Management – N/A
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-14 17:06 PDT
Current Employee – been working at GameStop part-time for more than 7 years
Pros – Fun work environment
Fast pace and always changing
Cons – Moving upward in the company is difficult, even with a bachelor's degree
Advice to Senior Management – Promote overqualified employees that work hard and have high sales numbers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 11:02 PDT
Former Employee – worked at GameStop full-time for more than 3 years
Pros – Surrounded by games, great people, and great environment.. What's not to love.
You're never working late, and if you do your job, everyday runs smooth.
Cons – Low pay since EBGames was bought. In my district, the district manager promoted Assistant managers to stores based on how much he liked you, and not skill. Management makes this company a college job and not something past that.
Advice to Senior Management – Look at the skills of the employees and not how much you like them.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-24 05:52 PDT
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Step up your game with GameStop. At GameStop, we are always looking for new opportunities to both grow our business and our team. In fact, you can’t define us as just a brick and mortar retailer anymore. GameStop is a… — Full Overview
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