GameStop Reviews

Updated August 29, 2014
Updated August 29, 2014
1,291 Reviews

2.8
1,291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
609 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 195 reviews)

  • You get a discount on purchases, and you can check out games for four days (in 46 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 110 reviews)

  • You get paid just above minimum wage with the responsibility of a store manager (in 76 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Some good and bad times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at GameStop full-time for more than 3 years

    Pros

    Being around games is great. You can take home any game to play. Get little perks. Get to hear tons of what is coming.

    Cons

    They pay is terrible. You can find better pay at fast food restaurants. It is hard to move up. The company is always looking for someone to pigeon hole for whenever something goes wrong. A lot of corporate shadiness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A true learning and ever changing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at GameStop full-time for more than 8 years

    Pros

    The biggest pro is what we sale. Dealing with the electronic industry and getting to talk games and electronics daily. Also a very flexible schedule for 10 months a year.

    Cons

    Basic retail issues, Low Payroll, High goals in sales, unrealistic expectations to meet made up numbers, rankings were not based on comps rather numbers created by the corporate office.

    Advice to ManagementAdvice

    Stay consistent. Being in the middle of the pack seems to make for a prolonged career, where as being at the top or the bottom you either get let go or your burn yourself out and leave.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Nice casual environment, LOTS of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Grapevine, TX
    Former Employee - Project Manager in Grapevine, TX

    I worked at GameStop full-time for more than a year

    Pros

    You can wear jeans every day. The people here care about their work. You can talk to anyone, even the upper management supports an open door policy.

    Cons

    There are a lot of politics that impact the teams at play. The walk from the parking lot is long and in the heat / rain / wind and your car will not have much shade.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Boone, NC
    Former Employee - Sales Associate in Boone, NC

    I worked at GameStop part-time for less than a year

    Pros

    chance to sign out a game for research, discounts for their store and others

    Cons

    pushed numbers and products, if goal wasnt reached then you get less hours

    Advice to ManagementAdvice

    Make the goals more visible and allow the seasonal hires a better opportunity to come back and work more to reach those quotas

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    This job can be fun, but taxing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  Seattle, WA
    Current Employee - Senior Game Advisor in Seattle, WA

    I have been working at GameStop part-time for more than 3 years

    Pros

    Out of the few stores I have worked at and visited, there is usually a friendly, good atmosphere for workers and customers. Simple repetitive tasks and the ability to check out games for a short time. Employee discounts on games is also quite nice.

    Cons

    Newcomers start at minimum wage, unless going into a lead position. Hours are determined by performance, i.e. getting customers to reserve games, selling their membership cards, and personal employee surveys. Poor numbers will result in less hours and possible termination if no progress is made. No real benefits to employees minus minor health care Gamestop goes through.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not bad for a part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  Stillwater, OK
    Current Employee - Senior Game Advisor in Stillwater, OK

    I have been working at GameStop part-time for less than a year

    Pros

    Usually coworkers and regular customers are pleasant to be around.
    Free rentals are nice.
    Talking about video games all day never really felt like a job.

    Cons

    Not enough hours.
    Low wage.
    High expectations, low benefits.

    Advice to ManagementAdvice

    Hire less personnel, give current associates more hours.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at GameStop full-time for more than 8 years

    Pros

    Wear jeans to work everyday, employee discount on games, great people to work with, and they communicate well to the employees.

    Cons

    If you don't put in extra hours beyond 40 you're not considered for promotions. Poor flexibility and work/life balance. Salaries and pay is typically below market. Know your worth to get the market pay for the job, because they will try to low ball.

    Advice to ManagementAdvice

    Be more flexible.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    An entry sales/management job with little to no benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor  in  Plantation, FL
    Former Employee - Senior Game Advisor in Plantation, FL

    I worked at GameStop part-time for more than 5 years

    Pros

    It's easy, laid back and sometimes fun, if you're into video games. Your coworkers are usually nerdy and friendly.

    Cons

    The pay is pretty awful, even as a third key or assistant manager. As a store manager, the pay doesn't equal the amount of pressure you'd have to endure. There's no good benefits and the discount is pretty low. At times, as a manager you will find yourself working alone for several long hours.

    Advice to ManagementAdvice

    Quit while you got the chance.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Hard work, rough pay, but overall fun experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  Lewisville, TX
    Current Employee - Senior Game Advisor in Lewisville, TX

    I have been working at GameStop part-time for more than a year

    Pros

    Fun environment for true gamers who want to share their experiences with their customers. The in-store perks are nice to a point, and it's easy to make regulars out of your customers. Lots of room to advance through the ranks if you're willing to work very hard for it.

    Cons

    Inconsistent scheduling can be unsettling at times, weekly hours can fluctuate quite dramatically. You must constantly keep yourself up to date on a huge section of gaming culture at any given time, as well as weekly store promos. Lots of personal responsibility for very little pay most times.

    Advice to ManagementAdvice

    Individual stores should have several more hours on payroll to compensate for training and store meetings. Most of the new material is explained on the fly with no proper time for absorption and understanding.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Ouch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Phila, PA
    Current Employee - Store Manager in Phila, PA

    I have been working at GameStop full-time for more than 3 years

    Pros

    Games!
    Better customers than most retail.
    Most employees have passion for the product.
    It sounds cool to tell your friends.

    Cons

    45-70 hour work weeks.
    Constant threats to lose your job over simple mistakes.
    DM, SMs constantly turned over usually before raises and bonuses.
    82 hours of payroll a week....
    Mixed messages, completely different job description every day.
    Bad pay.

    Advice to ManagementAdvice

    Cut down the ops, marketing, and requiring us to meet every customer on the floor and have a 30 minute conversation when we're already too busy ringing lines of customers while working alone 90% of the day.
    I understand the low payroll and pay rates are due to lack of profit in the product but at the end of the day if you just cut out some of the constant visual merchandising and marketing changes, daily and weekly ops, training initiative, etc we would function just fine on the payroll.
    Harrassing customers will never improve business.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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