GameStop Reviews

Updated August 30, 2015
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1,937 Employee Reviews

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  1. Not a bad place if you have no other options

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Morgan City, LA
    Former Employee - Store Manager in Morgan City, LA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great employee discount, good atmosphere in the store depending on the manager, excellent free promo products and games, company conference is amazing

    Cons

    Sales goals can be a bit unreasonable, too many changes to store layout and procedure, mid level management can be inconsistant


  2. Okay...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Pittsburgh, PA
    Former Employee - Game Advisor in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    Working at the store level is okay, it depends on your management team. I had a good Senior Game Advisor and Assistant Store Manager, but I didn't like my Store Manager. I didn't like her because she would choose favorites and overlook your sales and promote someone who wasn't doing well numbers wise. Be careful of the favoritism in the company.

    Cons

    Favoritism in management. Unwilling to teach non-management even when asked about something a management member does. Store Manager and above (district managers and regional managers) don't seem to care about anything non-management has to say.

    Advice to Management

    Start treating all of your employees like you treat your managers. Listen to any non-employees when they ask about the company or something. Have management that's willing to train non-management in something they might do. Have a fast track promotion program that gives non-management the opportunity to learn more.


  3. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Clearwater, FL
    Current Employee - Store Manager in Clearwater, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Can go far in a company that has longevity. Excellent benefits and service matters focus for those who enjoy customer service. Support is always there from multiple SSC departments.

    Cons

    At times your recognized by certain metric factors even though the company has moved away from the "Legacy" thinking. Payroll can be harsh at times, alone in the store and unable to assist customers within company expectation.

    Advice to Management

    If you enjoy store management, you can last long in this company. Make smart hiring decisions and train associates to assist in clearing weekly tasks to allow focus on customer service during the middle and end of week.


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  5. Can't complain.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    Interact with people of similar interests Keep up to date with current industry news That's about all I have to say about that.

    Cons

    The management, oh the management. A lot of the times the only real interactions I had with anyone in a management position was through phone calls. It wouldn't hurt if they were a lot more personal.

    Advice to Management

    Show up face to face sometimes instead of just being a voice on the other side of a phone, but other than that my time there was alright.


  6. Working at Gamestop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor
    Former Employee - Game Advisor
    Recommends
    Positive Outlook

    I worked at GameStop part-time (More than a year)

    Pros

    Discount off any purchases free rentals for employees great staff fun and geeky environment

    Cons

    A little disorganized. Small store(mine personally)


  7. SGA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Was pretty relax at most times

    Cons

    Didn't make much money and the manager only cared about the company making money.


  8. An alright job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor
    Former Employee - Game Advisor

    Pros

    *15% discount and 25% if you have their pro membership and during holiday I believe you get an extra 10% for a couple of days *occasional free game goodies a.k.a free beta codes or demo *interacting with fellow gamers

    Cons

    *pushing memberships/credit cards/ and pre orders on customers is not fun whatsoever

    Advice to Management

    This is more for corporate or whoever is in charge , pushing memberships/preorders: and credit cards is not the way to go if you want repeat consumers. People feel harassed and attacked when your trying to sell all these things to them and I know personally from customer feedback. Adding credit cards to the mix made it even worse and you can tell the mangers of your store surely get stressed about these things. I understand gamestop is a business perhaps you could've went about this a different way. Also it mainly seemed liked many of the store managers only reaped the benefits/goods of working there,show some love to your assistant store mangers as well I know some of them enjoy the goods just as much as the store managers did and I wasn't even one of them.


  9. Very cool just need to lower prices on pre owned.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's cool and you have fun talking to other video gamers.

    Cons

    Really there is no hard thing or problems working there

    Advice to Management

    Lower the prices on pre owned


  10. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Bernardino, CA
    Current Employee - Store Manager in San Bernardino, CA
    Recommends
    Positive Outlook

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Relatively easy work; nothing back breaking, free games and consoles, flexible scheduling

    Cons

    Work/life balance, I work a lot of hours and most major holidays, only 4 paid holidays, little room for advancement

    Advice to Management

    The store manager position is not bad the expectations are reasonable, the company has moved away from reservations and power ups and is focused on profitability and sales dollars


  11. Helpful (1)

    Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Cleveland, OH
    Former Employee - Assistant Store Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at GameStop full-time (More than 8 years)

    Pros

    -Near full-time hours -Great experience to put on a resume -Enough work that you can do to really show your drive for promotion

    Cons

    -Your expected workload is huge, and the pay is not nearly worth it -You are expected to go out of your way to do a lot of things

    Advice to Management

    Treat your employees better, you certainly arent paying them nearly enough for the jobs they do, and you can definitely afford to with the amount of money you make.



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