Gander Mountain
2.4 of 5 167 reviews
www.gandermountain.com Saint Paul, MN 5000+ Employees

Gander Mountain Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.4 167 reviews

                             

27% Approve of the CEO

Gander Mountain Chairman and Interim CEO David C. Pratt

David C. Pratt

(109 ratings)

28% of employees recommend this company to a friend
167 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Employee discount was good then they started cutting back"
    in 14 reviews
  • "It is fun to work with merchandise that you enjoy using yourself"
    in 7 reviews
Cons:
  • "We spend more time trying to hawk credit cards than we do selling anything"
    in 34 reviews
  • "There is still a push to only focus on protection plans, credit cards and accessory sales"
    in 21 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Comp & Benefits
           
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    • Disapproves of CEO

    2 people found this helpful  

    Store Managers be careful

    Anonymous Employee (Former Employee)

    ProsBig selection of firearms, high salary

    ConsHelicopter can land next to your store and the owner can come in and literally fire everone in a second. David Pratt is not a nice man and I'll leave it at that.

    Advice to Senior ManagementPick another company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    3 people found this helpful  

    Asst Manager for 10 years

    Assistant Manager (Former Employee)
    Sheffield Village, OH

    ProsGet to meet new and interesting people and help them better understand the sport we all love. The discounts were also great.

    ConsCorporate sets crazy credit card and protection plan goals and forces management to come down hard on the employees, which lowers their moral. The stores are always understaff (sometimes 5 employees in the whole store) which makes it hard to properly help the customers. They took away the ability for each store to order product for the customers in their local area.

    Advice to Senior ManagementStaff more employees, get localized buyers, the regional buyers now still have no clue, let the stores order what they need to satisfy the customers. Get things back to the way it was in the late 90's-early 2000

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    wasted time!

    Anonymous Employee (Current Employee)

    ProsGreat environment in the store. Great products and love helping customers enjoy their outdoor activities.

    ConsThe senior management is very disconnected from the stores. They are making it harder and harder to do what they preach we need to accomplish. A sales culture is not possible with direction and actions senior management have taken. Not a pro employee or pro customer company.

    Advice to Senior ManagementQuit building an upside down pyramid. Feedback from the stores and the people who are on the front lines is what will make a difference if implemented. Currently its not even solicited.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    Great people, awful job.

    Customer Service Associate (Former Employee)
    Opelika, AL

    ProsRepeat customers are the best. Working in Customer Service, I had a few great customers mixed in with mostly grumpy, upset or disgruntled customers that want something from me. Worked around school schedule.

    ConsNo training, poor pay, poor communication between corporate and stores. Opelika store went through three store managers within one summer, other managers were replaced. Long shifts.

    Advice to Senior ManagementBetter communication with stores and employees.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Gander Mountain is a good employer, not spectacular, but good.

    Foot Wear Sales Associate (Current Employee)
    Kenosha, WI

    ProsSome of the pros of working at Gander Mountain are: that you get to work with like-minded people, work with products you use yourself, and even the benefits are decent for part-timers.

    ConsThe con of working at Gander Mountain is that the work can be monotonous and boring. As a sales associate, there isn't always something keeping you busy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    If you work you will keep your job, novel concept.

    Firearms Sales (Current Employee)

    ProsEmployee discount is very good. Like most jobs there are good days and bad days, I have had more good days then bad. The management team I work with cares about employees but they do hold people accountable for doing their job

    ConsTraining is almost none existent, you need to ask questions. IT system is way out of date.

    Advice to Senior ManagementStart a training program and keep it going. Up date IT system.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Slippery Slope

    Sales Associate (Current Employee)
    De Forest, WI

    ProsGreat to sell what you love, Great co-workers, Great Discount

    ConsManagement on all levels are clinically insane.

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    • Culture & Values
           
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    Great customers with smiles and patience.

    Customer Service Associate (Current Employee)
    Ocala, FL

    ProsStart off pay is better then any retail in surrounding area.

    ConsExtended hours at holiday times.

    Advice to Senior ManagementAnnual raises for those who exceed their job responsibilities.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great Company

    Sales Associate (Current Employee)

    ProsAbility to work around your schedule. Management treats you as an individual and not just an employee.

    ConsThe pay could be better for experience. Cannot get raises when asked.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    2 people found this helpful  

    Complete waste of time

    Zone Supervisor (Former Employee)
    Round Rock, TX

    ProsExcept for General and District Manager, great group of people.

    ConsNo value of talent and hard work. Seemed to make up a management plan as they went along.

    Advice to Senior ManagementDon't advertise one position and then bail and switch into another.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Gander Mountain reviews and ratings — including employee satisfaction and approval rating for Gander Mountain CEO David C. Pratt. All 167 reviews posted anonymously by Gander Mountain employees.