Gander Mountain Reviews

Updated August 30, 2015
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2.8
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Recommend to a friend
Approve of CEO
Gander Mountain Chairman and Interim CEO David C. Pratt
David C. Pratt
185 Ratings

Pros
  • Employee discount was good then they started cutting back (in 20 reviews)

  • People were to fun to work with for the most part (in 8 reviews)

Cons
  • We spend more time trying to hawk credit cards than we do selling anything (in 56 reviews)

  • Corporate pushes hard to sell GM MasterCards and Summit protection plans (in 34 reviews)

More Pros and Cons

314 Employee Reviews

Sort: Popular Rating Date
  1. seasonal associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Tyler, TX
    Former Employee - Customer Service Associate in Tyler, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gander Mountain (Less than a year)

    Pros

    Fun laid back environment, everybody has common interests

    Cons

    Overworked, always called in on days off

    Advice to Management

    Don't overwork employees


  2. Long term associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Flexible, responsive, challenging. Culture is inclusive and because the company is small you make a big impact through your work.

    Cons

    Technology could be improved, sometime a challenge.


  3. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong desire to become an industry leader. Never stops trying to get better, always willing to listen to the field.

    Cons

    Smaller company that can turn on a dime but struggles with technology. Needs to continue to focus on upgrading the operating systems


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Base Camp Associate in Saint Paul, MN
    Current Employee - Base Camp Associate in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gander Mountain (More than 8 years)

    Pros

    - Work Life/Balance - Competitive Benefits and PTO - Great Culture - Company is growing which is creating more opportunities

    Cons

    - Minimal contract parking options available

    Advice to Management

    - Continue to coach and mentor current employees to help increase internal promotions and opportunities


  6. Base Camp Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Base Camp Associate in Saint Paul, MN
    Current Employee - Base Camp Associate in Saint Paul, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gander Mountain full-time (Less than a year)

    Pros

    Company is growing so there are a lot of opportunities for advancement, work is immediately impactful and highly visible to upper management.

    Cons

    There is a lot of focus on growing merchandising at the moment, which means other areas might not get the focus they need. Outdated systems and inefficient processes in certain areas.

    Advice to Management

    Continue to promote those who are exceeding expectations. Provide higher than expected wage increases when promotions are not possible to recognize associates who you wish to retain.


  7. Base Camp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook

    I have been working at Gander Mountain full-time

    Pros

    Great smaller corporate atmosphere. Ability to advance within department. Engaged senior leadership. The discounts are a plus!

    Cons

    Having to pay for parking.


  8. Firearms Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Zone Supervisor
    Current Employee - Zone Supervisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gander Mountain full-time (More than 3 years)

    Pros

    Relaxed, friendly work environment. Lots of room for advancement withing the company.

    Cons

    The only down side to the companyy is that they choose part time employees over full time. With that being said when you get hired on as a part time, you can move your way into the full time position.

    Advice to Management

    Employee turnover kills us. Hire full time. Invest in your employees


  9. Helpful (1)

    Pay stinks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tuscaloosa, AL
    Current Employee - Anonymous Employee in Tuscaloosa, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun products but pay stinks

    Cons

    Upper and mid management are disorganized and clueless

    Advice to Management

    Figure out how to market regionally. ...the south doesn't need snow geese decoys and ice houses


  10. Mastercard Mountain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mentor Headlands, OH
    Former Employee - Anonymous Employee in Mentor Headlands, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gander Mountain full-time (More than 3 years)

    Pros

    The outdoor retail industry is an exciting and interesting line of work for those who truly enjoy the outdoors. The majority of co-workers at Gander are supportive and will lend a hand if needed. Meeting customers who are passionate about the outdoors and outfitting them to improve their adventures is fun. Gander excels at providing vendor training through Gander University outside of the store setting for select, exceptional employees. Employees learn a wealth of knowledge at Gander University, are able to network with other store employees, as well as base camp employees, and have a great time overall.

    Cons

    Constantly pushing high-interest rate credit cards and Summit (insurance) Plans on customers wears on you personally. The goals are outlandish, compared to many retailers that have their own branded credit card, and the entire store hears about it when goals aren't met. Well-known national-branded goods are being pushed out the door in favor of sub-par Gander-branded merchandise, footwear and camping especially. You're going to lose those margins when you have to replace faulty merch time after time or refund money. The signing and pricing system is a mess. Equipment/software failures are common and embarrassing, even after equipment was recently replaced. Merchandise replenishment is poor. Truck stock that is claimed on a particular week's bill of lading may show up next week, or the week after that. Attracting outdoor professionals is difficult with the wages part-timers are typically offered. Claims of job flexibility are not substantiated. Once the Ops Specialist has finished basic employee training, in-house training in the stores at the departmental level is unorganized and lacking. Corporate direction causes issues that force you to backtrack. The "hunt, fish, camp" identity has been discarded, and customers are confused about the market we serve. Customers were constantly coming in looking for cleats, mouth-guards, even bowling balls! Good ol' boy mentality reigns supreme.

    Advice to Management

    Stop bench-warming and micromanaging. Be engaged and interested in your own store. Be kind. Don't let your personal life dictate the atmosphere in the store. Be the leader that your staff can look up to and respect. Talk the talk AND walk the walk. Show your employees that you respect them as much as your customers. Staff your store according to corporate guidelines, instead of letting vacant positions go unfilled while other employees absorb the extra workload. On a side note, I have noticed that the ratings for Gander have improved immensely ever since Gander became an "engaged employer" on Glassdoor.com, and that many of those ratings are coming directly from base camp employees. Coincidence? Maybe. The potential to be a great company is there, but decisive actions are necessary.


  11. Customer Service Representative

    • Career Opportunities
    Current Employee - Customer Service Representative in Augusta, GA
    Current Employee - Customer Service Representative in Augusta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful people, good decent pay.

    Cons

    Not enough hours its just a part time job



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