Gander Mountain

www.gandermountain.com

Gander Mountain Reviews

Updated January 9, 2015
Updated January 9, 2015
225 Reviews
2.7
225 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gander Mountain Chairman and Interim CEO David C. Pratt
David C. Pratt
140 Ratings

Review Highlights

Pros
  • Employee Discount Program ( but not enough to off set Cons) (in 20 reviews)

  • Most people were fun to work with, and working within the outdoor industry was also fun (in 8 reviews)


Cons
  • We spend more time trying to hawk credit cards than we do selling anything (in 56 reviews)

  • Over do it on getting protection plans (warranties) and credit cards (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great part time job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CCF Sales Associate in Germantown, WI
    Former Employee - CCF Sales Associate in Germantown, WI

    I worked at Gander Mountain part-time (more than 3 years)

    Pros

    They did a good job hiring people who really showed interest in the products they were selling. The hours and scheduling were great for students, or if you had vacations planned. I had several opportunities for additional growth and learning in different departments, which gave me more skills than I anticipated when I started here.

    Cons

    At the time, the pay was lower before minimum wage changed again. However, I did receive a few raises which did help balance it out.

    Advice to ManagementAdvice

    Keep doing what you're doing. My only suggestion would be to raise the pay a little bit to attract more candidates.

    Recommends
    Positive Outlook
  2.  

    I'd have to say it's like being in high school again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gander Mountain

    Pros

    Employee Discount is really good

    Cons

    Pay is very inadequate for the area.

    Advice to ManagementAdvice

    Communication needs to be a priority though out the company. There are A LOT of hiccups from Base Camp that screw up the stores ability to function to it's full potential.....plus when hot tickets are sent the amount of time it takes to get a response is unacceptable.

    Doesn't Recommend
    Negative Outlook
  3.  

    Great Speciality Retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Midwest City, OK
    Current Employee - Manager in Midwest City, OK

    I have been working at Gander Mountain full-time (more than 8 years)

    Pros

    Great Place to work. Laid back - fast paced Hardlines / Softlines Retailer

    Cons

    Run Stores tight on Payroll

    Advice to ManagementAdvice

    Fix replenishment issues and D/C Issues

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Firearm & Hunting Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firearms Sales in Greenwood, IN
    Current Employee - Firearms Sales in Greenwood, IN

    I have been working at Gander Mountain

    Pros

    Good co-workers. Fun to work w/ products.

    Cons

    Too much emphasis on credit cards. Not enough people working at a time to truly provide good customer service.

    Advice to ManagementAdvice

    Hire more people. Hire people with product knowledge & experience. You're not going to get that with minimum wage. Employees don't "live outdoors". Not everyone want or needs a credit card.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gander Mountain

    Pros

    Decent pay, average benefits, etc

    Cons

    Low commission
    Pressure to sell and make metrics but no opportunity to negotiate prices on USED guns

    Advice to ManagementAdvice

    Increase commission rates

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Very relaxed, pretty fun job with decent growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist
    Current Employee - Operations Specialist

    I have been working at Gander Mountain full-time (more than an year)

    Pros

    Very relaxed atmosphere at work, not having to dress to the nines for uniform, very flexible hours, challenging work load for supervisors and management. Fun to work with products that are enjoyed by the staff as well. Lots of opportunity for repeat customers to build relationships with.

    Cons

    Corporate office is very far removed from store operations, unrealistic sales goals for new stores, sales culture needs improvement.

    Advice to ManagementAdvice

    Training should be more structured with much more time given to learn all aspects of job before being let loose. Operations should be more focused on only operations with no pressure to also reach sales goals. All hourly employees should be eligible for commission on commission earning items since most employees float all over.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fun place to work, but a not somewhere you can support yourself or a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Mooresville, NC
    Current Employee - Customer Service Associate in Mooresville, NC

    I have been working at Gander Mountain part-time (more than an year)

    Pros

    It's fun, flexible, low stress, and everyone seems to get along. If you really have a passion for the outdoors, you can spend your entire shift sharing it with customers, and it's over before you know it.

    Cons

    Pay is low, but it's retail, so it's to be expected. No one is hired full time besides managers, so you don't get any benefits or overtime.

    Advice to ManagementAdvice

    Reward your loyal, hard working employees with full time positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It has been a good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Raleigh, NC
    Current Employee - Customer Service Associate in Raleigh, NC

    I have been working at Gander Mountain full-time (more than an year)

    Pros

    Good benefits overall. You can move up if you work hard.

    Cons

    Consistency across stores. Communication amongst divisions

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good at first then downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Gander Mountain part-time (more than an year)

    Pros

    Used to be fun until all the management changed

    Cons

    Focused more on selling extended service plans and rewards cards (branded credit cards with ridiculous interest rates) than on customer service.

    Doesn't Recommend
    Negative Outlook
  11.  

    Zone Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gander Mountain

    Pros

    Love the products and employees.

    Cons

    Never enough payroll to be able to manage effectively. Inadequate training. Do not promote from within. POS is always crashing at the worst time. Too many tasks, not enough employees.

    Advice to ManagementAdvice

    Get the tools needed to your management staff to be successful.

    Doesn't Recommend
    Negative Outlook

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