Gander Mountain

  www.gandermountain.com
  www.gandermountain.com

Gander Mountain Reviews

Updated December 16, 2014
Updated December 16, 2014
222 Reviews
2.7
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gander Mountain Chairman and Interim CEO David C. Pratt
David C. Pratt
139 Ratings

Review Highlights

Pros
  • Employee Discount Program ( but not enough to off set Cons) (in 20 reviews)

  • Most people were fun to work with, and working within the outdoor industry was also fun (in 8 reviews)


Cons
  • We spend more time trying to hawk credit cards than we do selling anything (in 56 reviews)

  • Over do it on getting protection plans (warranties) and credit cards (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gander Mountain

    Pros

    Decent pay, average benefits, etc

    Cons

    Low commission
    Pressure to sell and make metrics but no opportunity to negotiate prices on USED guns

    Advice to ManagementAdvice

    Increase commission rates

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Firearm & Hunting Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firearms Sales in Greenwood, IN
    Current Employee - Firearms Sales in Greenwood, IN

    I have been working at Gander Mountain

    Pros

    Good co-workers. Fun to work w/ products.

    Cons

    Too much emphasis on credit cards. Not enough people working at a time to truly provide good customer service.

    Advice to ManagementAdvice

    Hire more people. Hire people with product knowledge & experience. You're not going to get that with minimum wage. Employees don't "live outdoors". Not everyone want or needs a credit card.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Very relaxed, pretty fun job with decent growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist
    Current Employee - Operations Specialist

    I have been working at Gander Mountain full-time (more than an year)

    Pros

    Very relaxed atmosphere at work, not having to dress to the nines for uniform, very flexible hours, challenging work load for supervisors and management. Fun to work with products that are enjoyed by the staff as well. Lots of opportunity for repeat customers to build relationships with.

    Cons

    Corporate office is very far removed from store operations, unrealistic sales goals for new stores, sales culture needs improvement.

    Advice to ManagementAdvice

    Training should be more structured with much more time given to learn all aspects of job before being let loose. Operations should be more focused on only operations with no pressure to also reach sales goals. All hourly employees should be eligible for commission on commission earning items since most employees float all over.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fun place to work, but a not somewhere you can support yourself or a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Mooresville, NC
    Current Employee - Customer Service Associate in Mooresville, NC

    I have been working at Gander Mountain part-time (more than an year)

    Pros

    It's fun, flexible, low stress, and everyone seems to get along. If you really have a passion for the outdoors, you can spend your entire shift sharing it with customers, and it's over before you know it.

    Cons

    Pay is low, but it's retail, so it's to be expected. No one is hired full time besides managers, so you don't get any benefits or overtime.

    Advice to ManagementAdvice

    Reward your loyal, hard working employees with full time positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Gander is terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Camping in Houston, TX
    Current Employee - Camping in Houston, TX

    I have been working at Gander Mountain part-time (more than an year)

    Pros

    Relaxed, easy work, good hours

    Cons

    Nothing is organized, management up top sucks

    Advice to ManagementAdvice

    Nothing store managers can do. It's the head honchos that need to change how the system goes

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It has been a good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Raleigh, NC
    Current Employee - Customer Service Associate in Raleigh, NC

    I have been working at Gander Mountain full-time (more than an year)

    Pros

    Good benefits overall. You can move up if you work hard.

    Cons

    Consistency across stores. Communication amongst divisions

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Excellent so far. Great company, great products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Dallas, TX
    Current Employee - Store Manager in Dallas, TX

    I have been working at Gander Mountain full-time (less than an year)

    Pros

    Everything is great. So far so good.

    Cons

    Nothing yet. All is well.

    Advice to ManagementAdvice

    N/A

    Approves of CEO
  9.  

    Good at first then downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Gander Mountain part-time (more than an year)

    Pros

    Used to be fun until all the management changed

    Cons

    Focused more on selling extended service plans and rewards cards (branded credit cards with ridiculous interest rates) than on customer service.

    Doesn't Recommend
    Negative Outlook
  10.  

    Zone Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gander Mountain

    Pros

    Love the products and employees.

    Cons

    Never enough payroll to be able to manage effectively. Inadequate training. Do not promote from within. POS is always crashing at the worst time. Too many tasks, not enough employees.

    Advice to ManagementAdvice

    Get the tools needed to your management staff to be successful.

    Doesn't Recommend
    Negative Outlook
  11.  

    Fast-paced, fun, and friendly environment to work part-time at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firearms Sales in Pensacola, FL
    Current Employee - Firearms Sales in Pensacola, FL

    I have been working at Gander Mountain part-time (less than an year)

    Pros

    If you love guns it's heaven because you are surrounded by them all the time.

    Cons

    It's a corporate style environment that pushes protection plans and emphases the bottom line and maximizing sales dollars over customer service sometimes.

    Advice to ManagementAdvice

    Remember that our customers are experts too and don't always need a pro-plan or summit plan. The credit card push is too much as well. Just let them buy without the additions and constant bombarding with the credit card, pro-plans, summit plans, and largest firearms and footwear basket.

    Recommends
    Positive Outlook
    Approves of CEO

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