Gander Mountain

  www.gandermountain.com
  www.gandermountain.com
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Gander Mountain Reviews

Updated September 16, 2014
Updated September 16, 2014
189 Reviews
2.5
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gander Mountain Chairman and Interim CEO David C. Pratt
David C. Pratt
122 Ratings

Review Highlights

Pros
  • Employee discount was good then they started cutting back (in 16 reviews)

  • Most people were fun to work with, and working within the outdoor industry was also fun (in 8 reviews)


Cons
  • We spend more time trying to hawk credit cards than we do selling anything (in 43 reviews)

  • Over do it on getting protection plans (warranties) and credit cards (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Footwear Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Footwear Sales Associate  in  Dothan, AL
    Current Employee - Footwear Sales Associate in Dothan, AL

    I have been working at Gander Mountain part-time for less than a year

    Pros

    Good pay for entry level job compared to others. Also, some positions make commission.
    Management is fantastic, they do hire from the outside, but they act like they've been a part of the team forever, well trained. Great working atmosphere, no micro management. A lot of reviews talk about pushing credits, pro plans, baskets, etc. They don't "push" them. Like every other company, there are goals that needed to be met, but you won't lose your job or be reprimanded for not get a credit or summit one day. As a footwear associate I average about 20 hours a week, part-time. Overall great job for an entry level position.

    Cons

    There aren't any cons as of now.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Depending on Management, A Decent Company to Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Lead  in  Lewisville, TX
    Current Employee - Customer Service Lead in Lewisville, TX

    I have been working at Gander Mountain full-time for more than a year

    Pros

    Good Employee discounts, Approved time-off requests, Decent benefits, Polite & Understanding management/supervisors, Most co-workers are helpful and knowledgeable

    Cons

    Too many part-time employees (leads to apathy)

    Advice to ManagementAdvice

    The store manager at my location is terrific. He is hands-on, has a great eye for detail and offers exceptional guidance, enthusiasm and leadership for employees. In this case, I have very little criticism for management.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Typical big box store, no personal connection with employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Knoxville, TN
    Former Employee - Sales Associate in Knoxville, TN

    I worked at Gander Mountain part-time for more than a year

    Pros

    Decent discounts, decent training on product line.

    Cons

    Constant change of management and always seemed to be changing their policies.

    Advice to ManagementAdvice

    Find a formula that works and stick with it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    You will have no life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gander Mountain full-time

    Pros

    Good money, great people to work with

    Cons

    Too many hours, no paid holidays for salary (even though they tell you different), Too many Ads and projects going at one time,

    Advice to ManagementAdvice

    Try to make work fun and offer a compliment every now and then. The only feedback from our store manager was negative.. I only found out that upper management really liked me after I left.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Firearms Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firearms Sales  in  Lubbock, TX
    Current Employee - Firearms Sales in Lubbock, TX

    I have been working at Gander Mountain part-time for more than a year

    Pros

    Firearms, ammunition, hunting gear and supplies sales. 1% commissions on firearms 2% on accessories (scopes, cases, holsters, etc.)

    Cons

    Low hourly wage. Could only access schedule on in store computers not personal. Management were great people but had issues due to poor upper management.

    Advice to ManagementAdvice

    Allow access to schedules and scheduling from personal computers. I missed Sunday shifts when the schedule was posted Friday afternoon and I wasn't scheduled Friday or Saturday to view my schedule and I couldn't check it from home. Allow each store to make decisions based on location and market. We had a Cabela's open the last month of my employment and management seemed lost and confused on how to combat the competition because upper management did nothing and wouldn't let our management take action.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    The employees were both very professional AND very friendly in a family way. I felt immediately accepted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Grand Rapids, MI
    Former Employee - Sales Associate in Grand Rapids, MI

    I worked at Gander Mountain part-time for less than a year

    Pros

    The company pushed their rewards program (a charge card) and their one year warranty (a summit program) but did it in such a way you felt positively challenged to meet the goal. The store I worked for continually won the regional award for most cards and summits.

    Cons

    The scheduling, as in most retail establishments was inconsistent leading to confusion. The work schedule also could only be accessed by in-store computer.

    Advice to ManagementAdvice

    Please take a look at what the Grand Rapids stores are doing and copy them. The team atmosphere, the leadership and management were superior to any big box store.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good part time work opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firearm Sales - Commissioned
    Current Employee - Firearm Sales - Commissioned

    I have been working at Gander Mountain part-time for less than a year

    Pros

    Decent in-store discount on Gander Mountain branded stuff (30%) and (20%) on everything else -excluding big ticket stuff like ammo, firearms and high dollar electronics, etc...

    Friendly and generally helpful people to work with. Flexible schedule. Time goes by very fast because you stay busy (usually due to being understaffed...)

    Local store management is great - considering what they are given to work with by upper management. New associate training is good and they are very willing to help when needed.

    Cons

    Constantly hammering the customer for Pro Plans, Summits, and Credit Cards. Hourly pay is terrible, but commission sales can make up for some of that if you are in a high traffic store. Always understaffed.

    High prices with no wiggle room - very difficult to make a sale because we are usually priced higher than almost anywhere else. Not exactly the best position to be in when trying to close a deal. I could easily sell twice what I do and generate more revenue for the company if I had even 5-10% room on price - or at least able to throw in a box of ammo, etc. with a sale.

    Advice to ManagementAdvice

    Let local management decide what to sell and give some latitude in pricing - or at the very least let them have some input. Quit the high pressure used car salesman tactics with the warranties and credit cards.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    cultivates a culture of fear and intimidation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Saint Paul, MN
    Former Employee - Product Manager in Saint Paul, MN

    I worked at Gander Mountain full-time for more than a year

    Pros

    Initially the freedom and autonomy of working for a smaller company is refreshing. The people I worked with were terrific.

    Cons

    David Pratt (owner)runs the company with a fear based culture, it is either sink or swim. And if you swim it is according to his rules. And those change at a whim. What is most unfortunate it that there are truly dedicated, hardworking professionals in the organization but there is not a venue of respectful debate to move the business forward. Truly a demoralizing environment at headquarters.

    Advice to ManagementAdvice

    Listen to your people, they want the company to succeed, you don't have all the answers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Can't build a house with missing pieces

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gander Mountain full-time for more than 3 years

    Pros

    The people in my store are some of the best people I ever met, coworkers and customers alike. The job is fun because you're selling to customers you can relate to because you share the same interests. Discounts are great through online training through 3point5, you can get 40%, 50%, 60% off, sometimes discounts on wholesale price, and sometimes you can win free products.

    Cons

    Same problems you find anywhere in retail: severely understaffed. There is a HUGE stress to sell metrics and you can tell that takes precedence over a genuinely nice interaction with a customer. Like, you can work with a customer and go through the entire care process and outfit them entirely but if they don't get a summit, or credit, or pro plan it is like it doesn't even matter. Struggles with uninvolved management, hypocrisy, lack of direction, clique-y. The company itself never seems to make any sense. They often put items on sale but they won't ring up in the system. They give unclear directions. They don't often promote internally, they don't truly care about the a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gander Mountain

    Pros

    Good people and great management

    Cons

    none as procedures are great!

    Advice to ManagementAdvice

    none

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