Gap Reviews

Updated August 31, 2015
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3.0
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Art Peck
33 Ratings

Pros
  • Work/life balance is better than most retail companies (in 90 reviews)

  • The employee discount is pretty good too (in 179 reviews)

Cons
  • The HQ employees can maintain a strong work life balance whereas store/field employees struggle more with (in 45 reviews)

  • Constant need to badger about credit cards (in 102 reviews)

More Pros and Cons

767 Employee Reviews

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  1. Unpredictable hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Roseville, CA
    Former Employee - Sales Associate in Roseville, CA
    Recommends
    No opinion of CEO

    I worked at Gap part-time (Less than a year)

    Pros

    Discount, atmosphere, helping customers

    Cons

    Unreliable hours, favoritism given to friends of management


  2. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Forest Hills, NY
    Current Employee - Anonymous Employee in Forest Hills, NY
    Recommends
    Approves of CEO

    I have been working at Gap part-time (Less than a year)

    Pros

    Super easy job. No pressure at all.

    Cons

    No hours. I've worked there for a month and a two week pay is 150 to 200 dollars. Less than 100 a week.


  3. Ok place to work. GREAT for hourly acceptable for salaried professionals.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Nashville, TN
    Current Employee - Associate in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gap full-time (More than 5 years)

    Pros

    Hours and low stress for the majority of the year. Pay is acceptable cinsidering work/life balance. benefits are good compared to other companies.

    Cons

    If you have any experience and intelligence, you can make more at most any other company and grow your career faster elsewhere.


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  5. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Blakeslee, PA
    Current Employee - General Manager in Blakeslee, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gap full-time (More than 5 years)

    Pros

    Gap does provide excellent pay and benefits, and the employee purchase discount is excellent as well. Yearly conferences for General Managers are also a nice perk.

    Cons

    The company has changed dramatically over the last few years, seeing extensive turnover at the General Manager and Upper Field Leader level. While results have been excellent from a division perspective, the morale of workers is very low and I cannot see the results being sustainable with this level of pressure and lack of support.

    Advice to Management

    Support your stores and maintain a consistent plan -- in the last few years our "associates" have had 3 different job titles, 3 different major customer service initiatives, etc. Leadership is constantly putting fires out started at a corporate or upper field level.


  6. Great discount, stressful job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Edison, NJ
    Former Employee - Part Time Sales Associate in Edison, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gap part-time (Less than a year)

    Pros

    Fantastic employee discount, friendly and outgoing co-workers & management, leniency in switching/canceling shifts if emergencies or other obstacles come up.

    Cons

    Erratic and random scheduling, including minimal work hours and on-call shifts (with part-time), making it very difficult to keep routine in personal life. There's also extreme pressure from managers on associates to open Gap Cards, as if that's the only qualifier of your value as an employee. Customers of this store also tend to be more impolite than average.

    Advice to Management

    Make improvements to the scheduling system, and allow workers to be compensated if they show up for work but are sent home (due to them no longer being needed). Also, perhaps be a little less forceful about Gap Card applications.


  7. I guess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Gap part-time

    Pros

    Its the GAP so the culture is awesome.

    Cons

    The aren't any cons about the GAP if you are ok with working retail then you know what to deal with

    Advice to Management

    Keep doing what you are doing to keep the brand an iconic one


  8. Senior General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Gap full-time

    Pros

    Fun. Engaging to customers.

    Cons

    Disorganized company. Lack of communication.

    Advice to Management

    Streamline processes particuraily with communication and role clarification.


  9. Work you alot

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Family oriented, very good discount

    Cons

    work you way more than 40 hours


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Palmyra, PA
    Current Employee - Sales Associate in Palmyra, PA
    Recommends
    Positive Outlook

    I have been working at Gap part-time (More than 5 years)

    Pros

    Great PT pay for anyone who's in High School, very flexible work schedule, request off are usually approved if given a week in advance

    Cons

    minimal hours, inconsistent scheduling, you are obviously folding clothes so it can get kind of boring but its retail so what do you expect

    Advice to Management

    In the summer time, don't over hire employees, reduce hirees and keep potential candidates in a candidate pool to hire at a later date


  11. No hours bad environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Gap part-time

    Pros

    Made sure you took breaks

    Cons

    Lack of training Catty coworkers No communication besides opening info Favoritism Rude

    Advice to Management

    More training needed for new employees



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