Garage Reviews

Updated June 25, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
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Andrew Lufty
20 Ratings

Pros
  • the only pro is probably the 50% off discount (in 10 reviews)

  • Some cute clothes, good quality, well-made stuff (in 4 reviews)

Cons
  • unorganized and experiencing high turnover (in 4 reviews)

  • You have to bug customers so they say your name at the cash even though there is NO -COMMISSION (in 3 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. Eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA

    I have been working at Garage (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    it is a growing company

    Cons

    very little work/life balance. Hardly any benefits


  2. Helpful (2)

    Best retail store i've worked at so far.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Aurora, IL
    Current Employee - Sales Associate in Aurora, IL

    I have been working at Garage part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The managers are awesome, flexible, and really great teachers. If you're planning to move up in retail, Garage is a great place to start because the managers really help you move towards your goal and are always helping you learn to be a better seller, and better in customer service.

    Cons

    It's very big on selling (which I personally don't mind, i love selling) but if you're not into selling, then it might be difficult for you because it does get a little competitive someitmes. Garage is not commission, but if you don't perform well you do not get as many hours.

    Advice to Management

    Keep doing what you're doing, you guy's are amazing at what you do :)


  3. Co manager- acting store manager.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co Manager in Lancaster, PA
    Current Employee - Co Manager in Lancaster, PA

    I have been working at Garage full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is so nice and always willing to help! It's a friendly competitive group not a malicious group.

    Cons

    Not enough training. More than one trainer and got confusing bc it was inconsistent. Not enough staff for the store to open.

    Advice to Management

    A lot of opportunity for advancement. You will want to quit after your first few days but it gets better. Just take a step back, breath, and be confident- you will find your groove.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Former Associate Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Pemberton, NJ
    Former Employee - Associate Manager in Pemberton, NJ

    I worked at Garage (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None, this place is the worst.

    Cons

    Came to this company after working for American Eagle for 3 years, worst mistake I ever made. Was never trained and then fired 6 months in for not showing enough love for the company.


  6. Most disorganized and chaotic work place I have ever experienced.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Overland Park, KS
    Former Employee - Assistant Manager in Overland Park, KS

    I worked at Garage full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Visuals are fun, product is pretty good quality.

    Cons

    Disorganized, inconvenient sales tracking, lots of busy work, not rewarding, get ready to be micro managed. I was not formally trained whatsoever. Turn over rate is wicked high.

    Advice to Management

    quit.


  7. Very intense and high energy, but a fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun! Lots of young girls trying on clothes and working together, providing great customer service. The energy level is always expected to be high - no leaning around. It keeps you on your toes.

    Cons

    Hard to move up within company. Better money is given to outside hires - this is pretty typical, many companies have a bigger budget for bringing in talent than rewarding talent they already have. Very high expectations on every level here.

    Advice to Management

    I don't really have advice for management. If anything, for upper level management, you can promote loyalty by rewarding employees and making them feel like they are likewise benefited by the work they put into the company.


  8. Fun work environment, extremely sales driven

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage part-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    50% employee discount, fun and upbeat environment

    Cons

    Not enough hours, immature/poor management

    Advice to Management

    Take time to train employees BEFORE putting them on the spot
    Make sure employees have their work schedule more than a week ahead of time


  9. Wonderful Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Garage full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The atmosphere of this company is unlike any other. Opinions are greatly valued, the pay was great and they constantly gave incentives to both the sales associates and the management team. This job felt like home. It can often feel like a work family that functions very well together. Most importantly if an employee shows true potential, opportunities for promotions are given.

    Cons

    When you work in Management, the job can consume you. They do require a lot of the management team as things are always positively changing to improve the company. This can become very frustrating and even put a strain on your family. Please try and find a healthy balance.

    Advice to Management

    Always try to create a positive and efficient sales and management team. It will decrease your stress and allow for business to be conducted properly.


  10. Unrealistic and pushy costumer service. Quitting soon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    50% off merch.
    If your store is small it's easy to recover.

    Cons

    Have to meet your sales goal. No bonus for meeting it. (No commission)
    Need to be very aggressive with costumer service. (Some costumers do get annoyed and leave)
    If people keep leaving your area with no merchandise to purchase, managers will constantly be nagging your ear off from the ear piece you have to wear.
    Keep asking costumers what they didn't like about what they tried on and try to convince them to buy it or something similar.
    Favoritism is present.
    Counting the register down is complicated.
    Low pay.
    If customers are present you must "drop and go" and not task until customers are gone.
    Part time gets 4-5 hours.
    On your days off they call you to come in.

    Advice to Management

    Sensors. Lay off the costumer service a little.


  11. Great - structured company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - upper management cares about your professional as well as personal growth
    - open communication between stores and DMs
    - enough resources to refer to whenever issues arise
    - great platform for building and molding employees to be a great and successful leader !

    Cons

    Nothing! It's been great so far !

    Advice to Management

    Keep up the great work !



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