Gartner Reviews

Updated January 24, 2015
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4.2
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Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
4 Ratings

Pros
  • Work life balance is driven by the individual (in 46 reviews)

  • Flexibility to work from home or office (in 16 reviews)

Cons
  • All consuming - work life balance non existent (in 22 reviews)

  • Uninspiring leadership at middle management (in 18 reviews)

More Pros and Cons

11 Employee Reviews

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  1. Great culture, great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Gartner full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive management- they care about your personal success and development. Team environment- sales reps help each other (for the most part). Mentorships available. Motivating compensation plans. Ethics and transparency are stressed. "Do the Right Thing" is a company motto.

    Cons

    Ideas about sales productivity from the field are often ignored

    Advice to Management

    Set up a "Make Gartner Better" anonymous inbox on Eagle (company intranet) so the sales team (and others) can submit their constructive ideas to improve sales productivity. Often our ideas get stuck in the middle management layer


  2. Helpful (5)

    Pay is not competitive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY

    I have been working at Gartner full-time (More than 3 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Gartner provides extreme value to it's clients. CXOs are quite welcoming when a Gartner AE comes through their door. This is a great experience to build your resume and connections. I would not recommend it long term.

    Cons

    The compensation model isn't close to that which other IT companies offer. I know that I make more here than most of my peers and yet, my OTE is still far less than it is for other Account Execs in the IT industry.

    Advice to Management

    If you want to keep people who are of the caliber that can gain the trust of the CXO, you are going to have to pay more. Commission rate should be double what it is. Also, I suggest you reinstate the bonuses you took away this year.


  3. Helpful (1)

    My Experience has been really satisfactory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY

    I have been working at Gartner full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good training, company, colleagues. Chance to grow inside the area and the people is willing to listen new ideas and help other. Coaching is one of the most important elements in the company.

    Cons

    No Cons on this company

    Advice to Management

    Great Leadership


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  5. Internship at Gartner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY

    I worked at Gartner as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good experience and great training. Everyone is very helpful and provide great input. Compensation is great for full-time hires. The ability to work from home when needed is also a plus.

    Cons

    It's hard to get a full time position as an intern. They expect and require more from you since you have been working with them.

    Advice to Management

    Make it easier for interns and temps to apply.


  6. A very fast past paced organization with many internal silos with independent goals supporting CIOs and IT leaders.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Director in New York, NY
    Current Employee - Research Director in New York, NY

    I have been working at Gartner full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very strong brand with over 800 analysts world-wide for depth and knowledge on emerging technologies and trends

    Cons

    Long hours with ugly travel for short turnaround support meetings anywhere in the world with little support and planning

    Advice to Management

    Integrate silo division strategies for unified enterprise goals with a few critical and meaningful metrics for the right performance reward system and associate alignment.


  7. Helpful (6)

    Hostile environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY

    I worked at Gartner full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Market footprint, interesting engagements and clients

    Cons

    High turnover, high and multiple personal quotas which if missed will result in termination regardless of prior contributions or tenure. Highly political, virtually no collaboration or sharing of IP as it is an "every man for himself" atmosphere.

    Advice to Management

    Either position the consulting practice as a long term asset with strong growth potential and make the corresponding investment in the employees and collaboration efforts or sell the franchise. In consulting the only assets are the people, and they will not stay in an exploitive environment.


  8. Helpful (1)

    The quality of Gartner's people sets it above most companies I have worked at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY

    I worked at Gartner full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    My experience at Gartner was memorable to say the least.. The client site I worked at was extremely stressful, though exhilarating enough to motivate me to jump up every morning at 4:15 to catch a 5:15 train arriving in my office by 6:30 and back home after dark.

    I found the Gartner folks I worked with themselves very collegial, extremely smart and engaging and cheerfully focused on reinforcing the corporate brand and being more effective than the competition.

    Cons

    Pressure to maximize billable hours appears to create unnecessary pressures on top of the daily client related dynamics. This pressure tends to suck up continuing educational time required to keep up in fast moving technological areas.

    Advice to Management

    Pressure to maximize billable hours creates stifles employee growth in fast moving technology sectors.


  9. Excellent culture, but this was a long time ago

    • Culture & Values
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at Gartner part-time

    Recommends
    Recommends

    Pros

    Solid, leading firm in its industry

    Cons

    Client satisfaction and dissatisfaction issues

    Advice to Management

    Be sensitive to industry evolution factors


  10. Helpful (1)

    Good for experienced personnel in Technology but not for MBA grads who are out to make a career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at Gartner

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    1. Great place to work for those who have a strong background in technology and want to build a career in technology strategy
    2. New York city engagements have excellent work-life balance and is headed by an excellent managing partner

    Cons

    1. Training and mentoring for graduates are pretty much non-existent.. There is a formal program but it serves no purpose...
    2. A new recruit could be in 2 to 4 engagements at the same time.
    3. Within go-to-market practice, face time with the team or the client could be non-existent or minimal. For ex: Sr consultants on many occasions work on engagements without ever going to the client site nor meeting in person either the client personnel or members of Gartner team on that particular engagement

    Advice to Management

    1. Establish a formal feedback program for consultant/senior consultants...
    2. Placement of consultants within engagements has to be streamlined


  11. Helpful (3)

    What's more important.....a large salesforce or motivated producers of content?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at Gartner

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible work arrangements, smart people. If you are in sales or in research, you are treated like Gold.

    Cons

    Disregard for work-life balance, poor leadership and people management. So much emphasis is placed on sales, that the quality of the deliverables get short shrift. If you love a career in sales...Gartner is the place for you.

    Advice to Management

    People are your key asset. Without them you have no business.....you might want to realize that and respect your employees for the contribution they make to the business.



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