Gartner Reviews

Updated July 3, 2015
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4.0
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Gartner CEO and Director Gene Hall
Gene Hall
457 Ratings

Pros
  • Work life balance is driven by the individual (in 46 reviews)

  • Flexibility to work from home or office (in 16 reviews)

Cons
  • All consuming - work life balance non existent (in 22 reviews)

  • Uninspiring leadership at middle management (in 18 reviews)

More Pros and Cons

648 Employee Reviews

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  1. Helpful (1)

    Gartner - A fantastic place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Project Manager in Stamford, CT
    Current Employee - Senior Technical Project Manager in Stamford, CT

    I have been working at Gartner full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Gartner is a fantastic work environment - the people are remarkably intelligent and kind. You can work and interact with some of the smartest people in tech; yet they treat all with respect and courtesy.
    I love this place.

    Cons

    Stamford has horrible traffic and many make long commutes. If you intend to work here, move into Stamford near the office and save hours of commuting frustration.

    Advice to Management

    Keep up the good work.


  2. Helpful (10)

    SMB: Culture of Deceit

    Former Employee - SMB Account Manager in Fort Myers, FL
    Former Employee - SMB Account Manager in Fort Myers, FL

    I worked at Gartner full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Gartner is a great opportunity for recent grads. You will sharpen your business acumen, work with C-level executives, and learn how to transition from your college lifestyle into a semi-professional work environment. Great benefits, onsite gym, nice new building, and plenty of coworkers to befriend. You will need these amenities to maintain your sanity.

    Cons

    Senior and middle management work hard to keep their direct reports from knowing the truth. Don’t fall for the fun-loving act with the Nerf guns and the beach days...it’s a facade used to cover up all the problems that are stewing beneath the surface. This isn't a happy place to work right now. Gartner is growing its sales force faster than the market demand can support. The SMB sales channel has aggressive hiring goals and with each new hire, the existing sales territories are shrinking. Quotas are not being adjusted to compensate for the lack of opportunity, so unless you’re one of the lucky few with an awesome territory, you are set up to fail. Management isn’t admitting that the bubble has burst and has instead resorted to using fear tactics to motivate its sales force. It’s not working. Employee morale is grim.

    Gartner loves talking about their “exceptional opportunities” and their fast track to promotion. This is true for *some* people but more often than not, this is simply smoke and mirrors. They sell you on upward mobility, but in reality, it’s only distraction to keep you from exploring bigger and better opportunities outside of Gartner. Don’t fall into that trap. You will find that the vast majority of the AEs promoted to middle management are not ready to manage a team of their peers. They will micromanage (aka “coach”) you and babysit you until you meet every little tedious and time wasting metric they’ve devised. Also, middle management can and will lobby to get you fired if they don’t like you.

    If you take this role, have an exit strategy. Don’t wait until you’re miserable to start looking for another job. Quit while you’re ahead.

    Last thing: to demonstrate my point on the culture of deceit, sort all these Glassdoor reviews by date. After each mediocre/poor review, a 4 or 5 star review will magically post a couple days later. Just think about that.

    Advice to Management

    I understand that it’s difficult to recruit college grads to Fort Myers. But instead of paying out higher salaries to the new reps to compensate for the location, give your tenured AEs a raise to show your appreciation for their experience, resilience, and loyalty. Promote managers based on real leadership abilities...not on sales numbers and politics. Be transparent about opportunities for promotion; stop dangling carrots and wasting people’s time. You’re managing real people, with real lives, and real families...like another reviewer said, don’t treat your employees like livestock.


  3. Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, support and opportunity to grow. Lots of internal resources. Knowledgeable and capable experts in subject matter.

    Cons

    Antiquated CRM. Internal processes can be long however it is not a small company so that is likely a function of protocol.


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  5. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A Sales Driven company that rewards people who want to succeed.

    Cons

    There are no cons that I can think of.


  6. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gartner full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, great benefits, great extras with traveling, great people, diverse employees

    Cons

    Research department has much less freedom of spending than the events department.

    Advice to Management

    Its not about the social work life, if someone is doing a great job, you should keep them.


  7. Good employer, great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Fort Myers, FL
    Former Employee - Consultant in Fort Myers, FL

    I worked at Gartner full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Outstanding reputation in industry. Competitive pay, great benefits. Associates (Gartner-speak for employees) treated fairly, with respect.

    Cons

    My only complaint was that people generally like it there, so they stay a long time, which sometimes means new or upward advancement opportunities don't seem to come up as often.

    Advice to Management

    Keep treating associates well and offering the best product!


  8. Overall good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Executive in Minneapolis, MN
    Current Employee - Major Account Executive in Minneapolis, MN

    I have been working at Gartner full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent training, great culture with a very strong group of analysts who know their coverage areas.

    Cons

    Average sales management with pockets of great people but some poor managers. If you are looking for a sales position that does not want creativity and just coordinate resources, it's a great place to work

    Advice to Management

    Focus on continued development of sales rather than a letting large turnover take place.


  9. Excellent Organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very collaborative environment within the teams but still very autonomous within your territory. Constant opportunity for training, personal development and growth. Lot's of long term growth areas to pursue withing the organization. Fun environment, lots of fun activities, events and team offsites etc

    Cons

    Sales comp is not tied to our metrics so sometimes their goals and services goals don't align which can ding you in overall performance. Everything else is great!

    Advice to Management

    The the sales compensation/retention goals to the client services retention goals


  10. Helpful (1)

    Sr. Account Exec..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Dallas, TX
    Current Employee - Senior Account Executive in Dallas, TX

    I have been working at Gartner full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product. Good environment. Supportive teams

    Cons

    lots of risk in with contract renewals

    Advice to Management

    find a way to hire seasoned managers.


  11. Helpful (7)

    Account Manager SMB

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager SMB in Fort Myers Villas, FL
    Former Employee - Account Manager SMB in Fort Myers Villas, FL

    I worked at Gartner full-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Excellent training program and provides a reputable name on your resume. You will have the opportunity to work with some pretty unique companies and learn about their corporate IT needs by working with the CIO. It's a fun position if you like to learn and casually read the research on trending technology topics.

    Cons

    Since I started working there, the opportunity to succeed has diminished and I wasn't able to meet the kind of financial compensation I was promised/expecting (despite doubling the NCVI I needed for Winner's Circle and having excellent sales numbers). Bonuses became hard to achieve, quotas are higher, and worst of all, the territories in which you have to prospect from are extremely small and continually diminishing. It was hit or miss... a few people received great territories and opportunity while many others were bound to have unfortunate, bad years that were out of their control. Even though I luckily had a great year, the compensation was mediocre and it's hard to sustain that success the following year.

    Another unrelated "con" is the location... Fort Myers. Yep, Fort Myers is hands down one of the most boring places as a young professional. It's a retirement community city so you'll most likely need to drive to Tampa or Miami every weekend to find something to do.

    Overall, the compensation is decent if you're coming straight out of college for your first job. However, it isn't a position you want to be in long-term. Be sure to use the role as a stepping stone to something better.

    Advice to Management

    Stop hiring tons of people and diluting territories. There are too many people trying to sell and not enough opportunity to put up great numbers (unless you have a lucky hand drawn). Success should be available on merit, not based on the luck of the draw.



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