Gartner

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Gartner Reviews

Updated August 17, 2014
Updated August 17, 2014
462 Reviews

4.0
462 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
344 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 40 reviews)

  • Gartner employs a lot of smart people which make it an exceptional environment to learn and grow (in 27 reviews)


Cons
  • Talks a good game for work-life balance, but many Account Executive jobs require round the clock work (in 16 reviews)

  • Most promotions are internal , which means that middle management is not always best in class (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Weak middle sales management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive

    Pros

    Top notch subject matter experts, who are very bright and willing to support the clients. True subject matter experts. Same for the Client Partners that support the sales team. Pay and benefits are competitive.

    Cons

    Weak sales leadership at Area Director and Regional VP level. Seem to be people who were promoted due to strong sales ability, but with no regard for their leadership skills and/or talents. Little apparent regard for balancing territories to help ensure success of the team instead of the few good old boy/girl favorites. Very tactical and transactional focus versus strategic "long" term client focus. Very cookie cutter approach to the sales process with little support for creativity. This approach has proven effective from a corporate results perspective, so they are gettiing the results they want, but it drives out the senior sales people who may be able to make and even greater contribution.

    Advice to ManagementAdvice

    Consider hiring proven professional sales leadership and embrace the creativity that they bring to the field operations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great company - surrounded by smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company has fantastic training and great people. Benefits are excellent, too. The Gartner name holds a lot of clout.

    Cons

    Processes can some time get in the way of individual situations.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great culture, top notch people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Trumbull, CT
    Current Employee - Information Technology in Trumbull, CT

    Pros

    Some of the best IT and business professionals you'll find anywhere.

    Very collaborative culture.

    Excellent benefits package and lots of flexibility when it comes to work hours and working remotely.

    Opportunity to travel if you're into that.

    Cons

    People are over-worked and there aren't many opportunities for advancement due to the fact that they run a lean ship and people tend to stick around for a while. A promotion is usually in the form of a title change and a little bump in pay to in order to keep people happy.

    A little bit of an old boys club going on. Seems some folks in senior management are kept around because the impression is that they are responsible for the company's success. However, its my opinion that in a lot of cases the success is in spite of the old heads and should be contributed to the passion and dedication of the troops.

    Advice to ManagementAdvice

    You're a bit top heavy. Cut some of the dead weight, open up the middle and give the real earners an opportunity to have a say. There is plenty of untapped potential.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great culture with outstanding earning potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sponsorship Sales
    Former Employee - Sponsorship Sales

    Pros

    Outstanding reputation and brand recognition in the market, strong belief in ongoing training for sales teams with no cap on earnings. Generous vacation allowance & benefits. Management very open to travel to meet with prospects & clients on regular basis.

    Cons

    Work/life balance can be challenging when complying with F2F meeting requirements and attending events starting on weekend. Would have liked more options for career growth within the events business.

    Advice to ManagementAdvice

    Be careful of micromanagement and non-stop increases of quotas. It causes early burnout and loss of quality salespeople.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    All in all you're just another brick in the wall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    Pros

    Smart research staff, good learning opportunity if you are interested in IT, many resources available to help accomplish work tasks, good place to be IF you are lucky and get a good manager (rare), a good territory and good comp.

    Cons

    Run from the supply chain organization. It's literally the last place you want to be at Gartner. Lots of backstabbing in sales with young and inexperienced or bad sales managers at all levels. Shady sales organization in many parts of the company. They do not care about your quality of life and you will be pressured to work LONG hours.

    Advice to ManagementAdvice

    The CEO has trimmed back on benefits so that even the health plan is terrible now. No equity unless you are C level basically. What good is a stock doing well if your employees only get it through the ESPP but can't afford to contribute to it?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great company if you are not in a satellite office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Associate  in  Midvale, UT
    Current Employee - Client Relationship Associate in Midvale, UT

    Pros

    Great co-workers, good benefits / time off. You work at the number one company in the world for IT Research.

    Cons

    Working out of the satellite office doesn't allow for much growth withing the company. Upper management hired from the east coast office without giving local employees a chance to move up.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Great place to learn and make a difference for your clients. But, management struggles to motivate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    Pros

    Flexible schedule (if working remotely) and you make a significant impact to the clients that you work with. Great to work with and learn from the Gartner analyst team. Also, provide great training to equip you with the knowledge to approach CXO's. Also, well respected brand which is great for your resume.

    Cons

    High growth company means that sales territories are shrinking, and with it earnings opportunity. Mid level management does not motivate and pushes a transactional model on what should be a strategic sales model. There seems to be a mismatch between manager goals and sales compensation. CRM is outdated which leads to duplication of work.

    Advice to ManagementAdvice

    Make sure you offer your top performers the same opportunity and earnings today, that you did in the past. Do not promote the best reps, promote the best leaders who will inspire and motivate.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great People, Great Companpy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Minneapolis, MN
    Former Employee - Account Executive in Minneapolis, MN

    Pros

    Level of talent, brand recognition, great sales leadership

    Cons

    Pricing, access model for clients, subscription based and non-tangible asset

    Advice to ManagementAdvice

    Great leadership, great vision. Continue to try and find more flexible access models for teams, document sharing, etc...

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I love it here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Research Analyst
    Current Employee - Principal Research Analyst

    Pros

    Positive work environment with a lot of room for growth both in and outside your direct organization. People are willing to help you learn and happy to see you succeed. I feel valued as an employee.

    Cons

    I really don't have any cons, I really like the company.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Executive  in  Fort Myers, FL
    Current Employee - Inside Sales Account Executive in Fort Myers, FL

    Pros

    Uncapped earning potential, world travel, exciting atmosphere.

    Cons

    Hard to move up internally, most high level managers look outside of the company for outside sales

    Advice to ManagementAdvice

    Move people around every 2/3 years based on personal performance. This way you'll keep your top talent eager to learn/move to the next level

    Recommends
    Neutral Outlook
    Approves of CEO

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